My daughter and I stayed for a two-night stay in a Club Junior Suite.
I had seen some Reviews saying the staff were not very helpful, but that wasn’t the case at all—everyone was attentive and courteous.
The Club Floor lounge was especially wonderful. During cocktail time, we enjoyed drinks and delicious snacks together while taking in the night view—my daughter has just turned 20, so it was a special moment for us.
It was also great that the property is connected to the Onsen Facility “Ren.” We used it on the first night and again on the morning of our third day, and we were very satisfied.
We hadn’t added breakfast, but we had a breakfast rice porridge set at one of Ren’s restaurants, then fully enjoyed a morning bath. The powder room was well equipped with ReFa and YA-MAN hair dryers as well as hair irons, so there was no inconvenience.
This trip was by JR, so with large luggage it felt like a bit of a walk from the station (and we got slightly lost), but we truly had a wonderful trip. If I have another chance to visit Osaka, I would definitely like to stay again.
One small thing I noticed: while spending time in the Room, there would be fairly loud popping or clicking sounds coming from near the window about once every 5–10 minutes. Since it’s on the 27th floor, I wondered if it might be related to air pressure or something similar—but it remained a mystery throughout our stay.