新杉田站 × 客房和设施评价高的酒店·日式旅馆 - 2页面

I have stayed here many times. The Facilities are excellent, the Room is clean, and I always enjoy a comfortable stay. As I often visit Chinatown and the Yamashita Park area, I chose this Hotel for its convenient access. I also really appreciate being able to use the ReFa hair dryer and hair iron. I would like to stay here again in the future.

This is my favorite Hotel in Yokohama. The interior is truly beautiful, and the Room was spacious, clean, and comfortable. The Minato Mirai view is like a painting. Everyone at the front desk was gentle and courteous, which made me feel very welcome. Thank you for the wonderful Room. We didn’t add breakfast this time, but the room service curry was outstanding. The restaurant is great too, but enjoying a meal in the Room while relaxing and taking in the night view feels like a real luxury. I had a wonderful stay. Thank you very much. I will definitely return.

We stayed in a twin Room to celebrate a birthday. The Accommodation had a calm atmosphere, and the Room was comfortable with a generously sized sofa by the window where we could relax. There were several check-in terminals, and when we started using one, a front desk staff member quickly came over to assist us. It also has great access to Minato Mirai, Motomachi, and Chinatown, so we would definitely like to stay again.

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

Although the weather was unfortunate, there was a flat route from Ofuna Station and the bus stop was covered, so we were able to check in without getting wet. Many of the staff were very pleasant, and I was able to relax with my elderly mother. Thank you for preparing non-slip bath mats and a shower chair in advance. I also found the room temperature settings and the firmness of the bed mattress to be just right for me, making my stay very comfortable. I would like to stay again. Thank you very much for your hospitality.

I have stayed here many times. This time, it was a Room with three beds. It would have been perfect if there had been a small folding table. There were plenty of amenities, and the welcome drink and breakfast were both very good. I would like to stay again.

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to truly relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy—I slept soundly. Because the bed takes up much of the space, there’s little room beyond a table and mini sofa, so opening a large suitcase was only really possible near the entrance door, which was a bit challenging—but overall I was very satisfied. The elevator only operates when you hold up your key card, which also felt reassuring from a security standpoint.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

I stayed here after a live event. It was my first time staying at an APA Hotel, and I was more satisfied than I expected! The check-in guidance was outstanding—far better than any other Hotel—so it deserves more than five stars. The Room was very clean, and the services were clearly explained as well; it really felt guest-first. Check-out was also super easy—I just returned the key and could leave right away. I will definitely stay at an APA Hotel again next time!!!! Thank you very much!!

This is a clean, beautiful, and comfortable Room. The spacious bed is very comfortable, and on clear days you can even see Mt. Fuji. As train and car sounds can be heard nearby, guests who enjoy such ambience may appreciate it. We also thoroughly enjoyed the delicious breakfast, including handmade rice balls, a Japanese-style omelet, Eggs Benedict, Greek yogurt, and more.

It’s a short walk from the station, but it felt like a great value and had a pleasant atmosphere. It was small and cozy, which made it very relaxing. Thank you.

It was close to the station and the building was beautiful. The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

I’m the type who tends to notice stains or dust when staying at a Hotel, and if it’s bad enough I sometimes end up cleaning myself. This time, I didn’t even think about that—in fact, everything was so spotless that I was genuinely impressed. The bed was spacious with just the right firmness, and there were so many amenities that I found myself thinking, “Is it really okay to take all of this?” It was a Multiple Night Stay, but rather than going out, I honestly wished I could have spent even more time in the Hotel. I also checked out on the TV screen at the end, but I wonder if many guests might miss that option. As for the Room key, there was a return box by the entrance/exit, but the TV instructions said to leave it on the table in the Room—so I wasn’t sure which was preferred.

We stayed one night in an ocean-view Room with Club Lounge access. The Room was comfortable, the lounge food was delicious, and all the staff were kind—everything was excellent. In the evening, we visited Karyu for Chinese cuisine; it was also very delicious and a wonderful restaurant. Highly recommended.

As last year, I stayed one night at the Rose Hotel while tidying up my parents’ home. After finishing, I checked in at 3:00 PM. This time again, I was upgraded and stayed in a Room on the 9th floor. I could relax with walks around Chinatown and Yamashita Park and do some sightseeing as well—it was extremely comfortable. The in-Room coffee, made with a pod-style portion, was delicious. Breakfast was a bit crowded, but there were no long lines. It was easy to pick up the dishes, and everything I tried was tasty—especially the shumai dumplings and rice porridge. I’d love to stay again.

There is a supermarket and other shops within the Facility, which is very convenient. We stayed here because it was easy to access for sightseeing in Yokohama. If you enjoy walking around, Chinatown and Yamashita Park are within walking distance, and Noge is also close by. The night view was even better than in the photos and never got old. The soundproofing was excellent, and we could hardly hear any noise from outside.

This was a very modern and comfortable Hotel, close to the station and located right in Chinatown. The service felt compact but more than sufficient. There were no excessive facilities or services (a large public bath, lobby space, views, room service, tea other than the in-room mineral water, skincare-type amenities, etc.), but everything we wanted was available: a later check-in time, accommodation for groups of four or more, luggage storage after check-out, a spacious bathtub separate from the toilet area, a cafe lounge where you can get light meals until late, guest rooms without any sense of crampedness or noise issues, and overall cleanliness. We had a very comfortable stay. The mist sauna that’s one of the highlights was wonderful—so relaxing. I’d honestly come back just for that. However, perhaps because it’s popular, it was hard to book the sauna if your time at the Hotel is tight. It was also a bit disappointing that this wasn’t mentioned at the time of Reservation. Without a Multiple Night Stay, we wouldn’t have been able to use it. Breakfast was delicious and we were happy with it (the tea was great too), but if you have a Multiple Night Stay please note that the menu is simple and feels mostly the same each day. (It was so good I didn’t mind at all.) It was also disappointing that kids could no longer choose their toy from the children’s menu (they seemed to be looking forward to it). Overall, we were very satisfied with our stay. We’d like to stay here again when visiting Yokohama. Thank you!

Excellent value for money. The Facility is new, and the Room is spacious, so I had a very comfortable stay. It’s a 5-minute walk to the station, with plenty of places to eat nearby and a convenience store as well—an ideal location.

There is a convenience store right downstairs, which is very convenient. When I asked questions about things I didn’t understand, they answered politely. The Room was also very clean, and I was able to relax. If I have something to do nearby again, I would definitely like to stay here again.

The Room was clean, and above all, it had excellent access from the subway. I’d like to stay here again.