全国 × 设施・设备评价高的酒店·日式旅馆 - 412页面

I stayed with my husband during the New Year. It was snowing and cold that day, but the Room was warm and welcoming with the heater on. The bath was very relaxing, but there was only one hairdryer, and despite others waiting, someone kept using it while looking at their phone, so I dried my hair in the Room. The meals were more than expected in quantity—so much that we couldn’t finish everything. We ate plenty of crab to our satisfaction. If you choose this Ryokan, I recommend coming with an empty stomach! Although we couldn’t explore due to the snow, I would love to stay at this Ryokan again.

The property felt a bit dated, but it was thoroughly cleaned, so it wasn’t an issue. I was slightly bothered by an old-building smell, but I was able to borrow the air purifier and humidifier provided on each floor, so that wasn’t a problem either. As for amenities, there was no hand soap in the Room or among the items available for loan at the front desk, so I would have liked that. Above all, the staff were very kind, and I think that made all the difference.

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

When sightseeing in Yamagata, we stay at Symphony. Once again, the food was outstanding. The dishes are very thoughtfully crafted—the way the ingredients are brought out and seasoned is impressive. The combinations of items in the dinner course were also excellent. Each time, we can enjoy different dishes, and it feels like they are always evolving. We were also happy to have a wide variety of vegetables at breakfast.

The laundry line in the bathroom was stiff and wouldn’t come out. Disappointing.

I chose this place for its convenient location near the station and affordable price. I didn’t have high expectations for the Facility, but the Room was spacious and clean, and both the bed and bedding were excellent. The front desk staff were polite and kind—thank you very much. I stayed with a friend, and they were satisfied as well. I would like to stay again.\nSince Wi‑Fi is available only as a rental, I gave fewer stars, but honestly it feels like a full 5 out of 5.

As other Reviews mention, the Facility itself is indeed old, but it was well cleaned, and the Room was not too small, so I had a comfortable stay. I could hear quite a bit of noise from the next room and the floor below. It would be even better if there were outlets with USB ports. The location was good and it was inexpensive, so I would like to stay again. Thank you very much.

We stayed for two nights and three days from Friday to Sunday to enjoy the Oigawa Railway. My friend said it was fun, and the staff were very helpful.

I stayed here to reunite with a friend in Ube after a long time. The building may not be very new, but the front desk and dining staff were very kind. This time I traveled by train from Hiroshima Prefecture, so my friend handled the driving. Many Business Hotels don’t allow alcohol at breakfast these days, but this Hotel did, which made for a pleasant start to the day. I’d like to stay here again next time.

I stayed here for a live concert trip. If you just need a place to sleep, it was completely satisfactory. I bought food at a nearby convenience store and ate it here. I thought it would be nice to have a table for eating. All the staff were very kind. It was my first time in Fuchu City, and I enjoyed it. Thank you very much.

To catch the first Yonkushi Ferry, I checked in after work and had only a short time before needing to leave the Hotel by 5:30. The staff were very helpful, guiding me on where to park, explaining the Onsen bathing hours, and even providing a bandage when I injured myself at work. I have stayed here before, but last time I checked in after midnight and couldn’t use the Onsen. This time I was able to bathe just in time and it really helped me recover from my fatigue. Thank you very much.

A small Accommodation—very affordable. It was the only Reservation I made before setting off on a long trip. The Room was clean and more than sufficient for a solo traveler, and the Onsen was wonderful. I finally made it to Ibusuki, and the next day I was also able to reach the summit of Mt. Kaimon, which I’d been hoping to do for a long time. I’ll stay again.

Used for a business trip. No issues during my stay. Planning a Multiple Night Stay starting next week.

I visit Ishigaki Island almost every year, and this was my second stay here. This time it was just the two of us, so we had made a Reservation for a one-bedroom Room, but since there was availability, they kindly let us use a two-bedroom Room. The living/dining area and kitchen were spacious, and we were able to enjoy takeout seafood rice bowls and cut up the fruit we bought, which made for a very satisfying stay. Although the property feels a bit dated, it was well cleaned; if I had to mention one thing, the only minor concern was some black mold in the bathroom. My husband and I are already talking about staying here again next year. Thank you very much.

If you head toward the windmill landmark, you’ll find the Hotel right below it, so it’s easy to locate. From the Room, with Kouri Island in a diagonal view, the sea is just a few meters away. Dinner was decent. Breakfast was Japanese-style and delicious, featuring grilled salmon as the main dish. Western guests also stay here, and I think this Accommodation has a pretty good reputation.

We would be happy to stay here again next time.

Thank you very much for your hospitality. The meals were excellent and far better than I expected for the Accommodation Fee. The Onsen was also outstanding, with free-flowing natural hot spring water, so I highly recommend this place to anyone considering staying nearby. I made my Reservation from Shizuoka Prefecture through Yahoo Travel, and I highly recommend Yahoo Travel as well. I will continue using Yahoo services.

We stayed here for our child’s tournament. They kindly stored our luggage, which was a big help! We were welcomed by a thousand paper cranes, a letter, and little rubber ducks in the bath. We’d love to stay again if we have the chance.

This was my first time staying at the accommodation. With Christmas approaching, a luxurious tree was displayed at the entrance, which lifted my spirits. I brought a cake to celebrate a birthday, and the front desk kindly kept it for me during check-in. Later in the evening, they delivered it to our room at our preferred timing. Plates, cutlery, a lighter for candles, and even a full bottle of sparkling wine from the hotel were perfectly chilled in an ice bucket—everything was impeccably prepared! I was deeply moved by this level of perfection. When I asked if I could keep using the plates and cutlery for breakfast the next morning, they provided new ones instead—such thoughtful service left me even more impressed. Even late at night, staff members delivered everything with warm smiles; I am truly grateful to them. Although an upgrade wasn’t possible due to weekend crowds, they kindly changed our room to one with a view of Tokyo Tower. The courteous service from all front desk staff gave me peace of mind—truly what you’d expect from The Westin Hotel! It’s definitely an accommodation that makes you want to return again. My friend celebrating their birthday was also delighted—it turned out to be an unforgettable experience! Thank you very much!

The Room was very clean and spacious, so I was able to relax. It felt like there wasn’t quite enough lighting, and the back of the Room was a bit dark, but I still had a very comfortable stay. I arrived a little late for check-in, but they called me and handled everything kindly. Thank you!