Gyokusenkaku

Every year, our family of six goes on a trip, and this time we visited Nagato Yumoto Onsen, Hagi, and Tsuwano. On the first night, we stayed at Gyokusenkaku. The staff were very kind, the value for money was excellent, and the food was great. Even though many places now ask guests to do things themselves (like laying out futons), we really appreciated that they prepared our futons for us. As a treat for myself, I also enjoyed a massage—something that fewer places offer these days. The Onsen bath water was gentle and soft on the skin, and we were very satisfied.

This was my first time staying here. As is often the case, the staff were from overseas, but they have been trained in Japanese-style hospitality, so I had a very pleasant stay. The building and Facility showed signs of age, but everything was well maintained and I did not feel any inconvenience; at this price, it was reasonable. However, the souvenir corner felt limited in selection. It may be a common suggestion, but I think it would be better to offer more local specialties and foods unique to the area, along with more information on recommended sightseeing spots.