Tokura Kamiyamada Onsen Club Wyndham Chikuma-kan Nagano (formerly Tokura Kamiyamada Onsen Yuko Chikuma-kan)

From check-in to check-out, your attentive and kind hospitality made our trip truly wonderful!We were a bit anxious because we were traveling with our dog, but we had no inconveniences at all and were able to stay comfortably—thank you so much.Thank you as well for kindly accommodating our request to adjust the meals.We would love to stay again if we have the opportunity.

Hot Springs: I really loved the free-flowing hot spring baths fed by two different sources. Both the bathing area and the changing room were kept very clean.Meals: We stayed for two nights and had shabu-shabu for dinner both evenings, and it was delicious. Breakfast has changed to a buffet style, and it was great to have coffee this time, which wasn’t available on our previous visit.Service: This was our second stay, and overall the attention to detail was much better than last time—there has been a significant improvement. The welcome and parking guidance were also polite and pleasant. In particular, as always, I feel the proprietress’s hospitality is excellent.Amenities / Bottled Water: Enough was provided for two days.We were very satisfied and would like to stay again.