Tokyu Stay Sapporo

A trip with my 2-year-old daughter. We stayed here because we wanted to pack light, and having a washing machine and microwave was a big help—we made great use of them!The free drinks at the front desk also gave us a good reason to take our toddler out of the Room during her “no” phase.We’d love to stay again next year.

We stayed for 2 nights and 3 days for sightseeing in Sapporo and to watch a game at ES CON Field. Overall, both the room and the common areas were well cleaned and felt very tidy. The front desk staff and housekeeping staff were also polite, with courteous greetings and service. Breakfast was the same menu on both days, but although the selection was limited, everything was delicious.There were two points that felt a bit disappointing. First, at the umbrella stand by the main entrance, plastic umbrellas were left in a messy way (most weren’t properly folded and were just stuck in), which didn’t look very nice. Second, on busy breakfast days, it would be helpful if the Hotel could assign seats based on party size. We stayed as a family of three but could only find seats side by side at the counter, while some parties of two used four-person tables and sat next to each other rather than across. It seemed like seating could be managed more appropriately by the Hotel. I also got the impression that staffing may be tight, so I understand it may be difficult, but it would be even better with a bit more consideration.That said, access from the station is convenient, and overall we had a good stay. I would like to stay again when visiting Sapporo. Thank you very much.