Honke Bankyu - Heike Legend Kazurabashi Inn

This was my first time staying here. Many of the staff are young and from overseas, but their Japanese is excellent, and I was amazed by how exceptionally polite and attentive their service was. Above all, you can really feel how hard they work. I had a very pleasant stay. In particular, the young woman who explained the meals and the man at the front desk during check-in—both were foreign nationals—and they were simply outstanding. The Ryokan itself has a wonderful traditional atmosphere, and I was very satisfied. We stayed to celebrate my mother’s 80th birthday, and she was delighted as well! Next time, I’d like to bring my daughter.

As this is a historic, traditional Accommodation, there were a few aspects of the building that stood out, but the meals, Onsen, and location were excellent, and we were more than satisfied with our Multiple Night Stay.Many of the staff were from overseas, but everyone worked very hard and left a great impression. In particular, the gentleman who assisted us at the front desk spoke fluent Japanese and had a wonderful smile—good! We travel three to four times a year as a hobby, and this became a truly memorable trip.PS.After we left the Accommodation and started driving, you found something we had forgotten and kindly called my mobile phone—thank you so much for your help.