Hakone Gora Karaku (ORIX Hotels & Resorts)

We stayed here to celebrate my aunt’s 91st birthday. Just as the Reviews said, not only was the staff’s hospitality outstanding, but every Facility and service was truly top-class. For my aunt, who has difficulty walking, the barrier-free interior made it very comfortable. During our 2-night, 3-day stay, we didn’t step outside the Hotel even once—we simply relaxed and took it easy inside—and both my aunt and I were extremely satisfied. It was a wonderful Hotel that made us want to come back and also recommend it to friends. Thank you very much to all the staff!

Lately we’ve been staying only at Accommodations in Hakone, but Karaku stands out for its outstanding meals—the ingredients and portions are perfect for us as a couple. The large public bath and the in-room open-air bath are both wonderful, and the lounge service is also excellent; we were very satisfied with the high-quality food and drinks. We hope it will continue to be a place where adults can truly relax and enjoy a peaceful moment, so we look forward to further thoughtful touches. Even so, our satisfaction was very high, and we’d love to visit again next year.