Miwa Yugawara

We stayed here to celebrate my girlfriend’s birthday.Because she has allergies and we were visiting for her birthday, we exchanged emails in advance. You responded so kindly and thoughtfully that we were able to arrive with no worries at all.It was raining on the day, but you came out to greet us with an umbrella, carried our heavy luggage to the front desk, and even brought it up to our Room while we were checking in. From the very beginning, we felt reassured and could truly sense your outstanding hospitality. The tea and shaved ice served at check-in were also delicious.The Room was even more wonderful than in the photos. The contrast between the lush green bamboo grove beyond the window and the beautifully shaped white bathtub was breathtaking, and we were able to relax in a refined, calm space.Although it should have been hot outside, once we soaked in the open-air bath we didn’t feel the heat at all—it was incredibly pleasant.Bathing while watching a butterfly resting on leaves right in front of us felt truly extraordinary.Dinner allergy accommodations were perfect. Even with allergen ingredients removed, you ensured each dish still looked just as impressive as others, so my girlfriend could eat with peace of mind.Everything tasted amazing, and I ended up drinking quite a lot.The truffle rice was especially delicious—I had seconds—and I now regret declining when you kindly offered me a third bowl… I later tried to order truffle rice balls via room service at night but service had already ended, so I wished I had eaten more then (laugh).It seemed everyone had been informed about my surprise plan as well; you supported me smoothly throughout so I could prepare within time and carry out the surprise without her noticing.The charlotte cake I requested was also delicious. Thank you so much.To sum it up: choosing Miwa Yugawara for this birthday trip was absolutely the right decision. Every staff member was wonderful and highly service-minded, and I’m truly glad we stayed here. We soothed our fatigue in the open-air bath, felt satisfied with the delicious meals, and your thoughtful care healed our hearts. Thank you again for everything. We look forward to visiting again. Oh—and breakfast was delicious!

The Room was clean, and we could see trees from the window. Although it is in lively Yugawara, we were able to spend a quiet and relaxing time.We entered the destination into our car navigation system and phone navigation, but couldn’t find it, so we called for directions in the end. When we got close, a staff member ran out (even in this heat) to guide us the rest of the way. Everyone was kind, and we are very grateful. The meals were thoughtfully prepared and very delicious. Thank you for taking such good care of us.