Shirahama Coganoi Resort & Spa住客评价与感想

(和歌山县/南纪白滨) [共172间客房]

综合得分

4.51

精彩 (542)

客房・设施
4.38
设施・设备
4.31
接待・服务
4.58
餐饮
4.53
温泉・浴池
4.70
满意度
4.57

5.00

にゃあ1974

发布时间: 2026/4/30

Delicious meals!

The food was excellent! The French toast in the morning was amazing, and I was also impressed by the cute drawings on the mini pancakes. I didn’t have high expectations for the buffet, but overall I was very satisfied—except for the grilled meat, which was so tough I couldn’t eat it. After checkout, I stopped by the lobby café for tea, and the potato mochi was incredibly delicious. I’d love to have it again when I come back! I was also truly impressed by how attentive all of the Hotel staff were. I’ll definitely stay again.

客房・设施5
设施・设备5
接待・服务5
餐饮5
温泉・浴池5
满意度5

2026/4/28～
3人 1间
Family Room (Japanese-Western Style), Non-Smoking [Ocean View]
含早晚餐

设施的回复

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate you taking the time to share such detailed feedback about your stay. We were delighted to hear that you enjoyed the French toast and mini pancakes at breakfast. Your kind words about our presentation are especially encouraging for our culinary team. On the other hand, we sincerely apologize that the grilled meat was tough and did not meet your expectations. We take your comments seriously and will review our cooking methods and serving conditions to improve. We are also very pleased to know that you enjoyed the imomochi at the tea lounge. Please do enjoy it again on your next visit. We will continue striving to provide a stay that satisfies all our guests even more than before. All of us look forward to welcoming you again soon.

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