大阪湾格兰王子大饭店住客评价与感想
- 客房・设施4.44
- 设施・设备4.43
- 接待・服务4.45
- 餐饮4.14
- 温泉・浴池4.18
- 满意度4.36
I was able to spend a relaxing time.
We stayed for a family birthday celebration. Thank you for your thoughtful gesture with the cake and other treats. My family was very pleased. The room was also clean, and the staff's hospitality was excellent. The lounge was open and the food was delicious, allowing us to fully enjoy our stay. We also appreciated the paper cups for taking coffee to go. One small concern was that the window lock in the room might be broken. I apologize if this is not the case. We would love to stay again if we have the opportunity.
- 客房・设施5
- 设施・设备5
- 接待・服务5
- 餐饮5
- 温泉・浴池5
- 满意度5
- 2024/11/9～
- 3人 1间
- Club Deluxe Twin
- 含早餐
设施的回复
Thank you very much for choosing to stay at the Grand Prince Hotel Osaka Bay recently. We sincerely appreciate you selecting our Grand Prince Hotel Osaka Bay from among the many hotels for your valuable time. We are truly grateful for the valuable feedback you provided regarding your recent stay. We will continue to strive to provide meticulous service tailored to each guest. We sincerely apologize for any concern caused regarding the locking of the windows in the guest room. We will promptly check this matter to ensure that such concerns do not arise again. We kindly ask for your continued patronage of the Grand Prince Hotel Osaka Bay. All of our staff are looking forward to welcoming you again.