TAOYA Gero

I’ve stayed at Ooedo Onsen Monogatari several times, and this was the best one. Their service is well balanced: they allocate staff where they’re truly needed and keep staffing to a minimum elsewhere. You won’t see lots of kimono-clad attendants walking around like in traditional hot spring inns, but it’s clear they are thinking carefully about how to improve guest satisfaction. I thought it was excellent.\nHowever, regarding meals, I still think it would be better if à la carte dishes could be ordered on the spot. At the very least, I wish orders could be placed at check-in. The dinner buffet is delicious, but adding those à la carte options would definitely increase satisfaction. I should have reserved in advance—I planned to order after arriving, but it was too late. That was a bit disappointing.\nOverall, though, it was great and I’d like to visit again.

The bath was, of course, outstanding, and since the Hotel is on a hill, the view was great and I could truly relax. The all-inclusive plan was also nice because it felt relatively unhurried (at another Hotel, I once saw people rushing to grab seats the moment it started, which put me off). The food went beyond the ordinary with thoughtful touches, so I enjoyed it with excitement. Most of the staff were friendly and welcoming, which was very soothing. I’d love to stay again.