Hakone Hotel Kowakien

Once again, we were able to relax very comfortably. It was a shame the weather was rainy, but we still managed to enjoy the open-air bath. Thank you very much for upgrading our room! Starting this time, late check-out (1-hour extension for 3,300 yen) became available, and we used it right away. We would like to use it again when we visit in December next time!

We stayed here for our daughter’s 3rd birthday trip. Our main plan was Yunessun, but perhaps because we told them in advance that it was a birthday trip, the staff prepared a handwritten birthday card and even a birthday plate at dinner—our daughter was so happy!There was also a kids’ space, which helped us make good use of our time, and the baths were very relaxing. During the rock-paper-scissors event, all the staff crouched down to her height to talk with her, which meant a lot to us. There was such a wide variety of food that we couldn’t finish everything.The facilities were clean and well maintained. We’re glad we made such wonderful memories! There were many other families around, so even if our child cried or got fussy, it felt normal and we didn’t have to worry too much.We’d love to come again!