Hotel Mori no Kaze Hakone Sengokuhara

First of all, the cleanliness of the Hotel’s Rooms and other Facilities was very, very good. I stayed for three nights and treated myself by taking an Obon holiday at this Hotel. It was an Obon holiday filled with gratitude for the food and all the staff. The Onsen was also wonderful, and I felt genuine care in every detail, including the free ice pops after bathing. Thank you for such a wonderful trip with my dog. I will come again, and I look forward to staying with you then as well.

Thank you for taking care of us for two nights. I chose this Accommodation on the recommendation of a friend who works at a travel agency, and the hospitality was outstanding. Because I’m not comfortable in enclosed spaces, I thought I had selected a larger Room, but it didn’t have much depth and I started to feel a bit uneasy, so you kindly guided me to a more spacious Room. You showed me several Rooms and helped me choose one that made me feel at ease—I can’t thank you enough.The meals and the bath were wonderful as well, but above all, the service was exceptional. The front desk staff member was truly warm and personable. I would love to stay again. Thank you very much.