Đánh giá & Cảm nhận của khách tại Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Tổng cộng 172 phòng]
Điểm tổng thể
4.51
Tuyệt vời (545)
  • Phòng nghỉ & Tiện nghi
    4.38
  • Tiện nghi・Thiết bị
    4.30
  • Dịch vụ khách hàng・Dịch vụ
    4.57
  • Bữa ăn
    4.55
  • Suối nước nóng・Bồn tắm
    4.69
  • Mức độ hài lòng
    4.55
5.00
@エミリー

It did not rank high in the satisfaction rankings.

I chose this place because it ranked high in the satisfaction rankings on a travel site. As per the rankings, the meals, room, price, and service were all satisfactory. Also, the illumination seen from the balcony window at night was very beautiful. However, it was a bit disappointing that at check-in, we had to decide the breakfast start time in 15-minute increments. It felt somewhat rushed, and I couldn't relax. I think the purpose is to avoid congestion, but I wished it could be in 30-minute increments at least.

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị5
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn5
  • Suối nước nóng・Bồn tắm5
  • Mức độ hài lòng5
  • 15/10/2024~
  • 2 người 1 phòng
  • Standard Twin <Non-Smoking> [Ocean View]
  • Bao gồm bữa sáng và bữa tối

Phản hồi từ Tiện nghi

Dear Emily, Thank you very much for staying at Shirahama Koganoi Resort & Spa. We sincerely appreciate your compliments about our property. However, we apologize for any inconvenience caused regarding the meal times, which may have prevented you from having a relaxing experience. We will take your valuable feedback into consideration and strive to provide better service in the future. All of our hotel staff are looking forward to welcoming you again. Reservation: Torii

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