Đánh giá & Cảm nhận của khách tại Hotel Okura Kobe

(Hyogo Prefecture/Kobe・Công viên Meriken Park) [Tổng cộng 468 phòng]
Điểm tổng thể
4.43
Tốt (232)
  • Phòng nghỉ & Tiện nghi
    4.40
  • Tiện nghi・Thiết bị
    4.47
  • Dịch vụ khách hàng・Dịch vụ
    4.60
  • Bữa ăn
    4.51
  • Suối nước nóng・Bồn tắm
    4.15
  • Mức độ hài lòng
    4.46
5.00
黒熊くん

I stayed for the Osa...

I stayed for the Osaka Expo. I chose a room with a focus on the view, and my wife and daughter were very pleased. As we arrived late, we opted for room service for dinner. The food arrived very quickly after ordering, was incredibly delicious, and left us highly satisfied. The staff provided thoughtful service—thank you very much. Two instances stood out: one was when they prepared extra plates for room service without us requesting them; the other was during breakfast when I temporarily misplaced the paper with our room number (later found), and they kindly checked our room number using the key card. Please extend my gratitude to your staff members. Thank you!

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị5
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn5
  • Suối nước nóng・Bồn tắm5
  • Mức độ hài lòng5
  • 11/7/2025~
  • 3 người 1 phòng
  • Non-Smoking Ocean View Main Floor Deluxe Triple (6th-15th Floor)
  • Bao gồm bữa sáng

Phản hồi từ Tiện nghi

Thank you very much for choosing our hotel among many accommodations during your visit to the Osaka Expo and for staying with us. We sincerely appreciate your kind words about our staff and are delighted to hear that you had a comfortable stay, despite any shortcomings or inconveniences you may have experienced. We will continue to strive daily with creativity and dedication, keeping the spirit of hospitality in mind. We look forward to welcoming you again at Hotel Okura Kobe in the future. All of our staff eagerly await your next visit.

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