สถานีนางาฮาระ (โอซาก้า) × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Whenever I shared requests or questions with the front desk (such as how to get additional coffee or amenity requests), they responded promptly. I asked the front desk several times during this stay, and each time they kindly assisted me with a smile, for which I am very grateful. The location is close to the station, and the Room was very clean and hygienic—I would like to stay again next time.

I stayed on the 14th floor. This is my regular Accommodation when I’m in Osaka. This time, I was reminded again how helpful it is to have a mirror in the Room that I can use for makeup. I’ve stayed at other Daiwa Roynet Hotels as well, but they didn’t have a mirror, so I could only do my makeup in the bathroom. It’s a small thing, but it matters to me. I’ll be back again.

The front desk staff came from various countries, but everyone spoke excellent Japanese and was incredibly kind. The property was clean, and the Room was spacious. I would like to stay here again.

Unlimited fun—all free, including karaoke, a hot stone spa, arcade games, and massage chairs. All-you-can-drink alcohol from check-in was very satisfying. The “light” evening snacks were more than enough—an all-you-can-eat spread… I couldn’t eat much myself, but there was even a bartender who made cocktails for us! Breakfast was excellent! Personally, the sweets were a bit too sweet for my taste… In any case, thank you very much to all the staff.

The staff at the first-floor reception and lobby lounge were very pleasant and made me feel welcome. The Room had a separate washing area, which made bathing very comfortable as well. The variety and quality of the breakfast were excellent—I’d almost like to make this my regular Accommodation in Osaka. Just one thing: at the breakfast restaurant, a man who seemed to be the person in charge was giving quite strict instructions to an older female staff member, and his voice could be heard by guests. It didn’t leave a good impression. That female staff member was working very hard and sincerely.

I stayed for two nights with my daughter with breakfast included. First of all, the Hotel was clean, and the staff had a great, welcoming atmosphere. The drink bar, one complimentary alcoholic welcome drink, and the fun service of making and eating takoyaki ochazuke yourself were also a nice touch. From the Room, Tsutenkaku looked absolutely beautiful, but the Room felt smaller than I expected—you can’t really open two suitcases. The shower water pressure was strong, and it was easy to adjust the temperature. Amenities: towels are exchanged upon request, and you can take as many loungewear sets and toothbrushes as you need from the lobby. There was also a hair iron in the Room, which was very helpful for women. It was also great to have a coin laundry on the first floor. Everything at the breakfast buffet was delicious; I just wish there had been kushikatsu on the second day’s menu. It was also very helpful that they could store our luggage both before check-in and after check-out. I would definitely stay here again when visiting Osaka.

I stayed one summer night at Hotel Awina Osaka. For dinner, I bought my favorite ingredients at a great price in the basement food floor of the Kintetsu Uehommachi Department Store right before closing, and ate them in my Room. I was very satisfied. The large public bath on the 5th floor was crowded with about three families with small children, but the pleasantly warm water was nice. The bed was comfortably firm. What I especially liked was breakfast. I made a Reservation in advance. The selection was plentiful and everything tasted great. Breakfast started at 7:00, and I selfishly wished it could start a little earlier—but I know preparing it must be a lot of work. Thank you for a wonderful time.

This is my second stay. The staff, the cleanliness throughout the property, the bath, and the Room were all very comfortable. I also love the atmosphere—it really feels like Nagata, or Osaka. The location near the station and the excellent access are perfect! I will definitely stay again!

The hotel is comfortably pleasant and clean, so you can stay without any inconvenience. The breakfast is delicious, and the staff are wonderful. If you’re coming from another prefecture to visit Suminoe Boat Race Track, it’s an ideal choice. There are many great places to eat nearby, and it also has easy access to the subway, making it a very convenient hotel to use.

It’s conveniently close to Sakaihigashi Station, and it has become my regular Accommodation.

Everything was well provided, which was very helpful. The room was clean, the bathroom was easy to use, and it was comfortable. There was also a coin laundry and an ice machine with disposable paper cups. A phone charger was available as well. It was very convenient. The amenities such as the bed and TV were also comfortable. Several Hotel staff members were kind and helpful, and I would like to stay again.

- The bath was large and very satisfying. - The entrance was a little hard to find. - There were many international travelers.

I discovered this place on TikTok and decided to stay during the Expo. Conveniently located near the station, with a convenience store and coin laundry nearby. This is my second time staying here. For meals, both sushi rice and plain white rice are available, making it hard not to go for seconds! The egg yolks are rich, so I highly recommend trying TKG (tamago kake gohan). The large public bath offers a shampoo bar and even has a covered open-air bath—perfect for relaxing as long as you like. Free iced tea, coffee, snacks like rice crackers, and cookies were also delightful touches. True to its name "Namba," I walked back from Namba Station and even explored Shinsekai on foot. I'll definitely stay here again when visiting Osaka!

I stayed in a smoking room and was very satisfied! I’d love to stay again!

Directly connected to Tennoji Station, it’s very convenient, and the staff are very friendly! The Room is clean, and the air conditioning works well! One downside is that the elevator from the 2nd floor is extremely slow, so I recommend taking the Hotel’s dedicated elevator from the 1st floor.

When I was having trouble using the check-in machine, a staff member kindly approached me and helped me check in smoothly. Since I was planning to leave early the next morning, I asked how to store my luggage at checkout, and they reassured me that they would be there in the morning as well, so I was able to check out very smoothly. The Room is compact and clean. Slippers and a robe are provided, so you can stay comfortably. There is no bathtub, but it’s recommended for those who just need a quick shower!

Even before our stay, you emailed to let us know that the Room we had reserved would not have the view we requested, which left a very positive impression on us. After reading these Reviews, I was a little worried about how long check-in might take and about the Room’s smell, but there were no issues at all. That said, I felt the check-in process could be made a bit quicker. We were completely satisfied with everything—the view from the Room, the atmosphere, and how easy it was to use the bathroom area. Above all, every staff member was full of hospitality and truly wonderful. It made us feel reassured and happy. We also liked the Club Lounge’s pleasantly casual atmosphere—it wasn’t stiff or formal at all. We enjoyed drinks such as vodka freely. When we visit Osaka again, I’d like to make a Reservation for a Room with a north-facing view and stay here again.

I stayed here for a concert trip. It was very reasonably priced, yet I had a private room, and the separate toilet and bath made it very comfortable. The receptionist was also very friendly and kindly explained everything in detail. I’d definitely like to stay here again!

The breakfast venue on the 15th floor is small, but the food is excellent—starting with salads, followed by vinegared fish dishes, and simmered beef tendon with konnyaku, among others. I could eat there forever!! Three elderly sisters stayed for two nights at a very reasonable price. We had a great time and were very satisfied!!

I stayed on the Ladies Plan, and access to the dedicated floor requires entering a PIN in the elevator. The Room was quiet and relaxing, and the Hotel is close to the station with plenty of shops nearby, so I’m glad I chose it.