สถานีนางาฮาระ (โอซาก้า) × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

The location was very convenient, close to every station, which was a great help. The Accommodation was clean, and the Room amenities were well stocked. The toiletries were also easy to use. Check-in and check-out can be done either at the front desk or via a machine, so everything is smooth. The elevator requires a guest card to access the upper floors, which provides good security. I had a very pleasant stay—thank you very much.

Close to the station, with great convenience, a clean Room, and plenty of amenities. Above all, the staff were very courteous and helpful. Even when taking photos, a staff member kindly offered assistance, which made our stay comfortable. The meals were delicious as well—we were very satisfied. Thank you very much. However, it was disappointing that the window design seems difficult to clean and there was some dirt on it. I looked into it and it seems this was anticipated, but perhaps it turned out to be more challenging than expected.

The front desk staff came from various countries, but everyone spoke excellent Japanese and was incredibly kind. The property was clean, and the Room was spacious. I would like to stay here again.

I stayed on the 14th floor. This is my regular Accommodation when I’m in Osaka. This time, I was reminded again how helpful it is to have a mirror in the Room that I can use for makeup. I’ve stayed at other Daiwa Roynet Hotels as well, but they didn’t have a mirror, so I could only do my makeup in the bathroom. It’s a small thing, but it matters to me. I’ll be back again.

This is my second stay. The staff, the cleanliness throughout the property, the bath, and the Room were all very comfortable. I also love the atmosphere—it really feels like Nagata, or Osaka. The location near the station and the excellent access are perfect! I will definitely stay again!

I stayed here for a concert trip. It was very reasonably priced, yet I had a private room, and the separate toilet and bath made it very comfortable. The receptionist was also very friendly and kindly explained everything in detail. I’d definitely like to stay here again!

We stayed here on a trip with friends and our children! With so many play areas, a hot stone spa, breakfast and dinner buffets, late-night snacks, afternoon tea, karaoke, and a wide selection of amenities to choose from, every service was excellent and delicious. The staff were all kind as well—this was one of the most satisfying trips we’ve ever had! We made the most of it from 12:00 to 14:00 the next day, but we still wished we could stay one more night. We would love to stay again. Thank you very much!

The road in front isn’t very busy, and it’s quiet and pleasant.\nThe Don Quijote across the street is also convenient for shopping.\nThe Hotel is always clean and well equipped with everything you need, so you can stay with peace of mind.

The variety of amenities was very helpful. The room was clean, the bathroom was easy to use, and it was comfortable. There was a coin laundry and a paper cup-style ice machine. A charger was also available, which made it very convenient. The bed, TV, and other furnishings were also comfortable. Several staff members at the Hotel were kind and accommodating. I would love to visit again.

The Room was clean and very comfortable to stay in. I’d like to stay again.

I discovered this place on TikTok and decided to stay during the Expo. Conveniently located near the station, with a convenience store and coin laundry nearby. This is my second time staying here. For meals, both sushi rice and plain white rice are available, making it hard not to go for seconds! The egg yolks are rich, so I highly recommend trying TKG (tamago kake gohan). The large public bath offers a shampoo bar and even has a covered open-air bath—perfect for relaxing as long as you like. Free iced tea, coffee, snacks like rice crackers, and cookies were also delightful touches. True to its name "Namba," I walked back from Namba Station and even explored Shinsekai on foot. I'll definitely stay here again when visiting Osaka!

This Hotel offers the ultimate stay-in experience, where you can enjoy breathtaking views you don’t usually get to see from the sofa in your Room. With nothing around to block the view, you can take in Osaka from high above. Corner Rooms face west, so depending on the weather, you may catch a beautiful sunset sinking into Osaka Bay. With direct access to department stores and restaurants, and more shopping Facilities just a short walk away, it’s perfect for picking up a few things and then relaxing in your Room at your own pace. No matter when you stay, you’ll have an amazing time—this is a place you’ll want to return to again and again.

The staff were very helpful, and we had a pleasant stay.

Thank you for your kind and attentive service, which made our stay comfortable from check-in to check-out. We look forward to staying with you again.

When I was having trouble using the check-in machine, a staff member kindly approached me and helped me check in smoothly. Since I was planning to leave early the next morning, I asked how to store my luggage at checkout, and they reassured me that they would be there in the morning as well, so I was able to check out very smoothly. The Room is compact and clean. Slippers and a robe are provided, so you can stay comfortably. There is no bathtub, but it’s recommended for those who just need a quick shower!

Every Richmond Hotel is wonderful, no matter the location! This Room was prepared exactly as I requested in advance, it was spacious, the bathroom was reasonably large, and the cleaning was perfect—there were zero complaints. If I had more time, I’d love to stay long-term. I’ll definitely stay again if I have the chance!!

I stayed in a smoking room and was very satisfied! I’d love to stay again!

Directly connected to Tennoji Station, it’s very convenient, and the staff are very friendly! The Room is clean, and the air conditioning works well! One downside is that the elevator from the 2nd floor is extremely slow, so I recommend taking the Hotel’s dedicated elevator from the 1st floor.

The room is by far the most spacious in its price range. The bathroom and toilet are separate, and the toilet has an Otohime sound-masking device, so my wife was happy. The amenities are more than sufficient, and the Room is clean. Most guests are foreigners, but there’s absolutely no inconvenience for Japanese guests. We stayed for a Multiple Night Stay and had no complaints at all. I’d like to stay again. The nightwear is unisex by default, so it might not fit larger men. I’m 175 cm / 73 kg and it felt a bit tight. They may offer loaner sizes as well. Coin laundry: washing 100 yen; drying 200 yen per 20 minutes. In standard rooms, the hair dryer is a Panasonic model that costs around 5,000 yen. Small packs of cleansing oil, toner, emulsion (lotion), face wash, etc.—the kind that’s fairly pricey (according to my wife)—are available for free. The shower water pressure is good too. There’s also a convenience store just a 1-minute walk away, which is very convenient.

This was my first stay, and the Hotel was very clean and well maintained. The staff were also kind. I truly appreciate how they accommodated our last-minute changes. Some hotels have a distinctive odor, but I didn’t notice any unpleasant smell here. I would like to stay again.