สถานีฮิโระกิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

From the Room on the 13th floor, I could see Sakurajima. The Room was excellent, and the Onsen was great as well. I checked out before 6:00 due to my schedule, so it was a shame I didn’t have time to try the highly rated breakfast. The staff greeted me with smiles, making for a comfortable stay. It was a great-value Hotel.

Using the Summer Kagoshima Accommodation Discount, I was able to stay at an unbelievably reasonable rate. The Plan was No Meals Included, but I had dinner at “Shisui” and took my time enjoying the pairing with sake. Both the food and drinks were outstanding, and it was a truly luxurious experience. From the large public bath, Sakurajima happened to be erupting. Watching the rising plume of smoke and the slowly drifting clouds was incredibly soothing for both body and mind. Being able to enjoy scenery unique to Kagoshima is one of this Hotel’s special charms. With IKYU Diamond Member benefits, I also received a souvenir, an upgrade, and late check-out, which made it feel even more worthwhile—I was very satisfied. Also, I personally highly recommend the baguette from the bakery inside the building.

Our family of four stayed here. The children used Child Sharing Existing Bedding, and the staff kindly responded to our questions before our stay, including about the bed layout. Breakfast was delicious, and there were plenty of amenities provided. At check-in we received children’s slippers and other items, which made the kids happy, but they were too small for our 6th grader. Also, it was a bit disappointing that there were only two towels per person and only two chairs.

The breakfast was delicious. Everything was kept very clean, and bath salts were provided. The drip coffee was also excellent. The amenities, such as facial toner, were of good quality for the price, and overall it felt like great attention to detail throughout. Thank you very much.

This was my first time arriving at Kagoshima-Chuo Station by Shinkansen, and the location was close and reassuring. They also kindly stored my luggage after checkout, which was very helpful. Thank you for your hospitality.

I always stay here when I visit Kagoshima. After getting off the airport bus, just go up one floor, and Kagoshima-Chuo Station is right in front—very convenient. The Room and bathroom are both spacious and comfortable, and the Sakurajima-view Room offers a spectacular view of Sakurajima. Breakfast is also delicious. In particular, the Satsuma-jiru soup, egg dishes, rice, simmered kumquats (?), and sweet potato pudding were excellent.

I believe it truly is 100% free-flowing hot spring water. From the moment I got in, I could feel it soaking into my skin and leaving it smooth. There were separate tubs with hotter water and slightly cooler water, and although small, the open-air bath was also very nice. If I had one request, I’d like the open-air bath to be a bit larger.

We stayed for a Multiple Night Stay with a Child Sharing Existing Bedding, and the location, price, and staff service were all excellent. With the eco Plan, there was no room cleaning, and we could exchange towels at the front desk, which made things easy. There is a convenience store on the first floor, so it’s very convenient. The building and Facility feel like an older Business Hotel, but it has been renovated and the exterior looks clean, so it didn’t bother me much. If you care a lot about small dust, torn wallpaper, or an older bathroom, this may not be the right place for you. I would be very happy if the coin laundry dryer were gas-powered. It was a Hotel I would like to use again. Thank you.

We stayed for two nights. Both the guest room and the large public bath were comfortable, and we were very satisfied with the breakfast. The local specialties, such as satsuma-age (fried fish cakes), were also delicious. When we visit Kagoshima again, we would definitely like to stay here again.

This was my first stay. I chose it mainly for the location, but the women-only floor was very clean and made my stay comfortable. The ReFa amenities were also great. I would love to stay again when I visit Kagoshima.

Thank you very much for everything! We fully enjoyed the dynamic views of Sakurajima in all kinds of weather (sunny, cloudy, and rainy), and had a comfortable stay with the staff’s warm hospitality that made our trip truly enjoyable. A stay in Sakurajima wouldn’t be complete without Sheraton Kagoshima Hotel! We look forward to staying with you again.

A very relaxing space with a great location. The staff are kind and accommodating. I will definitely stay here again.

Shortly before my trip I was injured and using crutches. A female staff member at reception changed my assigned Room to a more accessible floor and carried my luggage to the Room, which was a great help. At checkout she greeted me with a wonderful smile, and I was able to leave in a cheerful mood. Breakfast was also very delicious, and I enjoyed local specialties from Kagoshima. I will stay here again when I visit Kagoshima. Thank you very much.

We were completely satisfied with everything—the staff’s service, cleanliness, attentiveness, amenities, and breakfast. The breakfast was especially excellent. My wife loved the gelato, so we would like to stay here again.

I had a very comfortable stay! It was great that the sauna was completely quiet, with no TV or background music. The temperature was perfect! It was also nice to have vending machines in the lobby with snacks and cup noodles.

Tucked away on a quiet side street in the Kagoshima-Chuo area, this Hotel offers a relaxing stay. It’s also conveniently located for walks along the Kotsuki River, making it a great hidden spot. The breakfast buffet is small, but each item is carefully handmade and was delicious.

The moment I entered the breakfast venue, I saw Sakurajima and was deeply moved, thinking this was the iconic view of Kagoshima I had always dreamed of. The table layout was excellent, and there was a wide variety of delicious dishes—I was truly impressed. The bath was also great; the carbonated water helped relieve my fatigue. Lastly, the front desk staff were clear in their communication and efficient in their service, which made me feel very comfortable.

I’m glad I was able to sleep peacefully.

I chose a Plan with meals included because I wanted to try chicken rice at the breakfast buffet. The chicken rice was delicious, and the curry was also very good. The roads around the Hotel were narrow and one-way, so it was difficult to reach the multi-story parking garage. I stayed for two nights and would like to use it again.

While some of the Facilities show their age, the atmosphere from the entrance to the lobby and dining area, as well as the understated design and furnishings in the corridors connecting to the guest rooms, convey the pride and dignity of a long-established Hotel. The front desk staff, dining service staff, and housekeeping team were true professionals. Although conditions were unfortunate due to a typhoon that day, thank you very much for providing such a comfortable Hotel stay.