สถานีอาตามิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 5หน้า

This was our first trip to Atami, and we stayed here as a couple. The staff were very helpful, and we were satisfied. Our Room was Japanese-style, and it was nice that it could be divided into separate spaces with sliding doors. We were a bit concerned that the toilet area had a step up. We were also happy with the view and had a very pleasant stay. Dinner offered a wide variety of dishes and was delicious, and the breakfast buffet also had an excellent selection. Thank you very much.

We stayed during the New Year and were thrilled to see the sunrise from our room, which deeply impressed my parents. The facility is old, but we enjoyed an abundance of fresh seafood that was almost too much to finish. Having meals served in the room, which is rare nowadays, allowed us to dine at a relaxed pace. The Onsen with its bubbling natural hot spring water warmed us to the core. If I had to mention a downside, it would be that the large public bath was a bit dark and had a slight musty smell. Even so, we would love to visit again—watching fireworks there would be amazing!

We stayed here with 12 family members and relatives. Our biggest concern was whether we could find seats at dinner and breakfast, but the front desk staff coordinated everything so we could all sit together, which made it stress-free and greatly appreciated. Everyone was able to bring back the dishes they liked, and we were all very happy with the food. Since we had a Multiple Night Stay for two nights, each of us could enjoy what we wanted—table tennis, mahjong, the beach, the pool, and fishing—making it a meaningful stay. It was a hot summer, so we were also grateful to be able to relax inside the Hotel. We will definitely stay here again on our next trip.

We stayed here for a 50th birthday trip with two classmates from Osaka and two from the Kanto area. Our Room was on the 3rd floor, so the view was of the sea beyond the parking lot. It wasn’t the view shown in the photos, which was disappointing. The bath was a hinoki bath, and the Onsen was great. Google Maps guided us to approach from the stairs side, so we had to take a longer route. There were also two toilets, and the Room was clean, so we had a wonderful time.

Staying on the day of the fireworks festival and being able to watch from the rooftop was truly moving. The staff were kind to my children, and I also appreciated their thoughtful care during meals, such as asking whether we needed children’s spoons. It was my first solo trip with the kids, and we were completely satisfied!

This is a very attentive Accommodation. The staff provided clear and courteous explanations. The cuisine was refined, gentle on the body, and we enjoyed a wonderful time pairing it with delicious drinks. The bath was also clean, and the water felt great on the skin. From the in-room bath, we could look out over the sea in Atami while soaking at a relaxed pace. We only visited Kinomiya Shrine for sightseeing, but it was a trip where we could take everything slowly and unwind.

It was small but very cozy! The room was clean, and hot and cold water were provided. The futon was already laid out, which was satisfying! The staff were also very kind.

We had a comfortable stay with the whole family to celebrate my wife's 60th birthday. Thank you for exceeding our expectations with your responses to our requests. We are truly grateful for the memorable and enjoyable moments you provided.

I have experienced almost all luxury vacations in Japan, but the support here is undoubtedly the best in the country. We ended up staying on a day when a severe cold wave hit, and upon mentioning the cold, they immediately went out to purchase and set up a heater for us. Despite being a large facility, it was impeccably clean with no complaints about cleanliness. Even though it was a vacation stay, their thorough support allowed us to feel at ease during our accommodation. In contrast to another nearby new facility called N ○○tami where even the main power for the sauna wasn’t turned on and inquiries were poorly handled—making it impossible to use the sauna—this place responded promptly to everything we needed. The staff quality here is comparable to that of butlers at The Ritz Hotel. It’s clear that the owner is very competent. The location is also wonderful and provided an excellent change of pace. Thank you so much! On particularly cold days, having heaters in each room would be even better; however, during daytime hours, sunlight streamed in beautifully and kept us warm enough.

The pool was honestly too cold in March, so it wasn’t really possible to swim, but I think it would be perfect in summer. I appreciated the discount because of that. The Room, Facility, and stocked supplies were all high quality, and I was very satisfied. The tea and coffee were also delicious. It’s on a hill, so the view was great. There’s also a 7-Eleven nearby, which was convenient for buying anything we ran out of.

I visited in search of an Onsen that is not chlorinated and does not use circulation. As expected, there was no chlorine smell, and the water was gentle and very satisfying. The meals were carefully prepared and truly delicious—I left completely full. The building is old, which can’t be helped, but the excellent hot spring water and food more than made up for it, so overall I was very satisfied. One episode that left a strong impression: After checkout, the attendant came to see us off at the entrance. After saying goodbye, we headed to the parking lot a short distance away (it took us some time to finish packing). When we later drove past the entrance, we realized she had been waiting in the heat just to see us off! She kindly stayed until the very end, and I was deeply touched by her warm hospitality. Thank you for taking such good care of us. We truly appreciate it. I would love to visit again.

I booked this Ryokan two days before my trip to Atami. It is located near Kinomiya Station, which is within walking distance from Atami. The location was excellent, especially being just a few minutes' walk to Kinomiya Shrine. The room was a typical Ryokan style, offering an authentic experience. Although the angle of the room was slightly awkward, I could still catch a glimpse of the sea. This Ryokan also has table tennis facilities, which provided some simple yet enjoyable entertainment. The onsen bath was small but gave a nice onsen experience. However, there were no facial cleansers available, which might be inconvenient for women. I added breakfast to my stay and enjoyed bread, bananas, boiled eggs, fruits, and drinks. While simple in variety, having breakfast at the Ryokan added to the travel atmosphere nicely.

We stayed here during the fireworks festival in a Room with a fireworks view. I wasn’t sure about the location at first, but we were able to watch the fireworks perfectly from our Room. The Ryokan itself is quite old, but it has been nicely renovated—especially around the bathrooms—so it was very comfortable. The meals were generous and we were very satisfied, and the staff’s service was excellent. With only seven Rooms in total, it’s a small Ryokan, so we didn’t run into other guests in the bath and enjoyed plenty of privacy.

I stayed for one night and two days. The owner was cheerful and friendly, and although I’ve stayed at many places, this was the first time I felt so relaxed. I was able to unwind. I was also grateful to be given a ride to the station on my way back. I would love to come back again.

Thank you for hosting us with the yakiniku set included. Although it rained and some of our plans changed, we had a very fulfilling day with the tent sauna, cold plunge bath, table tennis, and BBQ, and we were very satisfied. We would love to stay again.

With only up to seven Rooms, it wasn’t crowded, and I was able to relax and unwind in the Onsen in peace. The service was polite and very good. Please note that amenities are available for a fee (toothbrush: 100 yen, yukata: 500 yen, etc.). Meals are not included, but there is a kitchen space where you can cook freely. It would have been even better if the Room had something like Febreze.

They responded quickly to all my inquiries from the Reservation stage, so I felt at ease throughout my stay. There were two baths, both available for private use. Since there weren’t many other guests, I could soak whenever I wanted—it was perfect! I also really appreciated the drink bar. Unlimited alcohol and being able to go straight to sleep afterward is something you can’t easily do at home. The Hotel also has karaoke (a DAM room), available until midnight. With unlimited drinks, unlimited karaoke, and unlimited Onsen access, I would have stayed another night if time allowed. I’d love to stay here again when I visit Atami! I was amazed by the ReFa hair dryer!

A wonderful space, rich in artistic ornaments and paintings. It's a shame not to stay for at least two nights. The bath was also excellent with two bathtubs.

I stayed here at the end of 2025. This accommodation, carefully crafted by a travel-loving couple, feels like a hidden retreat for adults. As the facility is relatively new, it seems not widely known yet, but every detail—from the room layout and furniture to amenities and lighting—reflects thoughtful design. The spacious and quiet environment made for an incredibly comfortable stay. The open-air bath was particularly outstanding, offering such comfort that I found myself wanting to take multiple dips while enjoying fresh air breaks in between. The sauna is also available, allowing guests to relax privately without worrying about others. Meals are not provided, and while it’s located slightly away from the center of Yugawara, this adds to its charm as a serene escape where you can truly forget daily life and indulge in the luxury of doing nothing in this hidden retreat-like space.