สถานีอาตามิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

I ended up staying overnight in Atami at short notice, and since I planned to relax in my Room rather than sightsee, I chose this place mainly for the meals. My first stay at Kaihoro was truly wonderful. Both dinner and breakfast were delicious, and the presentation and tableware were beautiful. This is an Accommodation I highly recommend everyone visit at least once. Next time, I’d like to come during a cooler season and do some sightseeing in Atami as well.

The Room was spacious and had a veranda-like deck called the Tsukimidai, with a nice view and the ocean visible in the distance. Meals were served in the Room, and every dish was delicious—we finished everything at both breakfast and dinner. However, it was disappointing that the drinks in the refrigerator were expensive. The Onsen also felt very open; while I did wonder if it might be visible from somewhere, I was still able to bathe comfortably. Another bath area was spacious, and the water in the roofed open-air bath left my skin feeling moisturized like lotion. Inside the building, it seems to have been expanded many times over the years, so some areas are a bit confusing, and many guests seemed to get lost. There were only a few souvenirs for sale, and there were no Facilities such as karaoke or table tennis, but it had an old-fashioned Ryokan atmosphere that we really enjoyed.

I stopped by and stayed here on my way back from visiting Ise Grand Shrine. It’s within walking distance from the station, and I was able to check in smoothly with no stress. The building is undeniably old, but the Room was kept clean. The meals were very delicious. The local specialty, Atami-ni, was truly outstanding. It’s also nice that you can choose your dried fish at breakfast. Many of the staff are from overseas, but their hard work comes through, so there’s no stress. The Onsen was at a comfortable temperature and felt great. I’d like to stay here again if I have the chance.

This Accommodation made me wish I could have extended my stay if I hadn’t had work the next day. From the parking guidance on arrival through to check-out, we received warm and pleasant hospitality. As it is a Ryokan with only a few Rooms, it felt very private, and we hardly ever shared the Onsen with other guests. It was a wonderful escape from everyday life and left us feeling refreshed. We would love to visit again.

We stayed for one night starting on 7/29! It was just my son and me, and right after we arrived there were kid-friendly activities prepared—shaved ice and stencil-cutting—so we really enjoyed them together. After that we moved to our Room, and both of us were impressed by how spacious and clean it was. We didn’t use the Onsen in the Room, but the semi-private open-air bath felt almost like having it to ourselves, so I ended up going in three times during our stay (lol). After arriving, we took our time relaxing while visiting the different lounges. Dinner had slightly different menus for adults and children, but they were mostly the same, which made my son very happy. All drinks in the Room were included in the price as well, so we enjoyed a relaxed evening drink together with the provided beer and juice. Breakfast had an amazing variety of sides to go with rice—I could have eaten endless bowls. It was also great that refills of miso soup were available. Since it’s located up in the mountains, the view is incredible. This was our last day after traveling around various Hotels, and we had such a wonderful time that I genuinely felt sad to leave. The staff were also exceptionally polite and attentive—truly excellent service. Next time I’d like to come back with my wife.

Searched for Accommodation with an open-air bath in the Room The Room was exactly what we wanted, and we had a wonderful holiday—no need to carry bath items or a change of clothes to the large public bath, and we could enjoy the Onsen whenever we liked. We chose a Plan with breakfast only. The dried horse mackerel was very delicious. For us, who can’t eat that much, it was just the right amount. Enjoying coffee in the lounge while taking in the lovely view overlooking the harbor was also wonderful. Although it felt like being nestled in the woods, we didn’t see any insects. It was a lovely Accommodation that we would like to use again.

We stayed on the 10th Anniversary Plan. It was a great deal, with a bottle of red wine in the Room and checkout extended until 11:00—such a good value. The welcome drink and snacks were also excellent! They even made iced coffee when we asked. The meal portions were just right for us, but big eaters might find it a little small. I wonder if refills of inari sushi were available? The roast beef was outstanding! The Crêpes Suzette had a wonderful orange aroma, and the performance was great too. The staff member prepared it with a lovely smile, but I did worry whether she might get burned. Maybe that’s why the dining area is kept slightly dim—because of this performance. Our Room was a twin, but it was different from the twin shown in the photos, which was a bit disappointing (I thought it would have beds on wooden flooring rather than carpet). The wallpaper design was quite bold. The sofa was on the small side, and we felt an ottoman or an extra chair would have made it more comfortable to relax. Middle-aged couples don’t really sit pressed together (haha). The bath area was compact but very nice. We appreciated the thoughtful service of tea and ice cream as well! However, perhaps to prevent steam from building up, the door leading to the open-air bath area was always left open—so I wondered whether insects might come in… and sure enough, we ran into one (a stink bug?). I really hate bugs, so my heart was pounding. That part was quite disappointing. I’ve mentioned various things, but overall it was a wonderful Accommodation where we truly felt their hospitality. Thank you very much.

The hot water, meals, Room, and all the staff were wonderful. We will visit again. Thank you very much.

This was my second stay this year, and I visited with my mother. My mother is nearing her 88th birthday, but she still has a great appetite and finished everything, even having seconds from the rice tub. I visited long ago with my mother and grandmother as well, so I feel truly happy to have an Accommodation we can return to across three generations—my grandmother, my mother, and me. Unfortunately it rained this time, but thanks to that the signature stones and garden trees were gently wet, letting us enjoy a different kind of beautiful scenery than usual. Thank you again for your warm hospitality. I look forward to visiting again.

A family trip with two families to celebrate my mother’s 77th birthday and my nephew’s birthday. The surprise cake at dinner made it a wonderful family memory. They also accommodated our food allergies, so we could enjoy the delicious meals with peace of mind. Thank you for the outstanding hospitality.

It was close to the shopping street and the sea, which made sightseeing easy. The Room had a beautiful ocean view, and the Hotel staff were helpful; the Facility and amenities were also good. Dinner was buffet-style, and they guided guests in three different time slots to avoid crowding, which was considerate. However, at the start of dinner it still got crowded around the food area, and it took nearly 30 minutes before we could begin eating. Since we had chosen the all-you-can-drink alcohol option, that lost time was a bit disappointing.

We visited on a family trip! We travel a few times a year, and this was our first time in Atami and at RISONARE. We were excited for days beforehand, full of anticipation. The Room met our expectations, and the activities made it a very satisfying trip. The only disappointment was the layout of the buffet venue “Mogumogu.” Since we were in Atami, we had hoped to enjoy the night view at dinner and the scenery at breakfast, but we were seated in a tucked-away area where we couldn’t really feel the views, which lowered our excitement. Of course, there were seats where you could enjoy the scenery, but we couldn’t choose them and were guided to a pre-assigned area. While this makes seating smooth, I would love to see improvements so that guests can dine while enjoying Atami’s wonderful views from every table through a layout change. Other than that, everything was perfect—the Room was spacious and relaxing, and the staff were kind. It was a Hotel with very high satisfaction overall. Our grandchild also loved it, and we’re hoping to visit again around autumn. Thank you very much for this stay.

This was our second stay at a Hiramatsu Accommodation, and we were able to relax and unwind. As always, the staff’s service level is exceptionally high. It was our first time staying in Atami, and it exceeded our expectations. When we arrived, so many staff members welcomed us that we were genuinely moved—I still don’t know how they knew exactly when we would arrive. We weren’t asked about checkout or taxi arrangements until the next morning, so we could take our time without feeling rushed. We truly appreciated all the thoughtful attention to detail. We would love to stay again.

The bath in the Room is outstanding. I soaked in the rich, concentrated Onsen water from the natural spring—so generously flowing it felt almost wasteful—and took the in-room bath again and again, letting it seep into my body. I really felt its effects. The next day, after checking out, I visited an art museum and got home around 2:30 p.m. Maybe it was the Onsen’s benefits, but I fell into a deep sleep from about 4 p.m. to 10 p.m., then took a bath, ate only some watermelon, and slept soundly again until morning. I truly felt refreshed. The Room is spacious with an amazing view, and everything is excellent—from the impeccable Facility and attentive service to the great meals. Because a typhoon was coming this time, there are only two photos from this visit; the third photo onward is from my New Year’s stay.

Everything—from the cuisine and the Onsen to the private dining room prepared for our meals—was wonderful, and we were able to truly relax from the bottom of our hearts. The food in particular was exceptional; each dish reflected careful craftsmanship, leaving us deeply satisfied. Above all, the Onsen was truly outstanding, and we enjoyed it three times during our stay. The water felt wonderfully gentle on the skin, bringing a soothing warmth that seemed to melt away tension from deep within. We were able to fully savor the blessings of Yugawara’s hot springs. The comforting afterglow lingered long after bathing—it was a genuinely healing experience. Thanks to you, this became a very memorable stay. We would love to visit again.

In any case, we were able to spend a truly satisfying time. The staff’s warm welcome left a wonderful impression and felt like the perfect start to an amazing stay. The view from the front desk was beautiful, and both the Room and the bath were great. The meals were delicious, and above all, the scenery while dining was breathtaking—absolutely fantastic. By chance, there was also a fireworks festival that day, and we could even watch it from our Room terrace. It had been a long time since we traveled as a family, and we thought it would be enough just to relax at our own pace—but we ended up having an even more wonderful time than expected. Thank you very much. We would love to visit again.

All the Hotel staff were very kind, and we were very satisfied. The breakfast restaurant, Onsen, gym, lounge, front desk, and elevators all had plenty of space and never felt crowded, allowing us to enjoy a relaxed and luxurious stay.

Despite the inconvenience, you kindly provided Shuttle Service for one member of our family. Thank you as well for preparing such a wonderful Room for us. Both breakfast and dinner were carefully prepared and delicious. Thank you to the proprietress and all the staff for your kindness. We would love to stay again.

This was my first time visiting Yugawara Onsen. All the staff were very courteous and cheerful, and I had a comfortable stay. The food was simply delicious!! The presentation was enjoyable, and everything tasted great—I was very satisfied. The Onsen water was on the mild side, which suited me since I’m not good with very hot baths, so I could soak a little longer. It’s an Accommodation I’d love to visit again. I also liked that there was a café area with jazz playing.

This was my first stay in Yugawara Onsen. The water is quite hot, which I personally like. The dishes were beautifully plated and a delight to look at as well. We were also very grateful to the staff who assisted us during meals—they were always smiling and very attentive. This isn’t specific to this Hotel, but regarding children’s meals: when we choose Child Sharing Existing Bedding and order only the meal, most places serve something like a kids’ set. Even if it’s paid, we would really appreciate having the option to choose just rice and miso soup. Our 2-year-old was kindly provided rice and miso soup free of charge. For our 5-year-old, we felt it wouldn’t be right not to order a meal, so we did—but we would be very thankful if there were options to choose from. I don’t want to end up finishing what my child leaves behind instead of enjoying the wonderful food myself—an admittedly selfish request. The dried horse mackerel at breakfast was absolutely delicious. We look forward to staying again when we visit Yugawara.