아타미역 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

Everything was amazing. Since we traveled by train, it was close to the station, and the location was great—we didn’t get wet in the rain even without an umbrella. But enjoying the Onsen in the rain was also wonderful. Above all, the meals were delicious. I’d love to visit again on a sunny day. Thank you very much for your kind and attentive hospitality.

We stayed for two nights, and on the second day we relaxed in our Room all day because of the typhoon. The meals had many dishes and tasted great, and we were able to take our time in the Onsen and truly feel refreshed. Everyone treated us kindly like family, which made us very happy. Thank you for taking such good care of us.

The Room was spacious and had a veranda-like deck called the Tsukimidai, with a nice view and the ocean visible in the distance. Meals were served in the Room, and every dish was delicious—we finished everything at both breakfast and dinner. However, it was disappointing that the drinks in the refrigerator were expensive. The Onsen also felt very open; while I did wonder if it might be visible from somewhere, I was still able to bathe comfortably. Another bath area was spacious, and the water in the roofed open-air bath left my skin feeling moisturized like lotion. Inside the building, it seems to have been expanded many times over the years, so some areas are a bit confusing, and many guests seemed to get lost. There were only a few souvenirs for sale, and there were no Facilities such as karaoke or table tennis, but it had an old-fashioned Ryokan atmosphere that we really enjoyed.

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

This was my second stay this year, and I visited with my mother. My mother is nearing her 88th birthday, but she still has a great appetite and finished everything, even having seconds from the rice tub. I visited long ago with my mother and grandmother as well, so I feel truly happy to have an Accommodation we can return to across three generations—my grandmother, my mother, and me. Unfortunately it rained this time, but thanks to that the signature stones and garden trees were gently wet, letting us enjoy a different kind of beautiful scenery than usual. Thank you again for your warm hospitality. I look forward to visiting again.

Searched for Accommodation with an open-air bath in the Room The Room was exactly what we wanted, and we had a wonderful holiday—no need to carry bath items or a change of clothes to the large public bath, and we could enjoy the Onsen whenever we liked. We chose a Plan with breakfast only. The dried horse mackerel was very delicious. For us, who can’t eat that much, it was just the right amount. Enjoying coffee in the lounge while taking in the lovely view overlooking the harbor was also wonderful. Although it felt like being nestled in the woods, we didn’t see any insects. It was a lovely Accommodation that we would like to use again.

This Accommodation made me wish I could have extended my stay if I hadn’t had work the next day. From the parking guidance on arrival through to check-out, we received warm and pleasant hospitality. As it is a Ryokan with only a few Rooms, it felt very private, and we hardly ever shared the Onsen with other guests. It was a wonderful escape from everyday life and left us feeling refreshed. We would love to visit again.

Because it is located on a hill, the views are wonderful, with the sea stretching out below and Hatsushima Island floating in the distance. The view from the entrance is spectacular. This time, I chose a room with a sauna and Onsen to soothe my tired body. They provided aroma oils for the sauna so I could do löyly, and having a cold plunge bath and an infinity chair made it perfect. The shared open-air bath also had excellent water quality; I used that sauna as well, and it was available from 6:00 a.m. The meals were also very delicious, and you can tell each dish is carefully prepared. There was plenty of food, and the freshly cooked rice was great too. Unfortunately I started feeling unwell and caused trouble for the staff, but I truly appreciate how kindly they took care of me. I would like to visit again when I’m feeling better and enjoy this Accommodation even more.

I was able to relax and unwind for the first time in a while. The hot water was gentle on my body, and even after soaking for a long time I didn’t feel fatigued. Both dinner and breakfast were thoughtfully prepared and absolutely delicious! Each dish showed great care, and every single one was truly excellent. I sometimes dine at traditional Japanese restaurants to enjoy the atmosphere, but this Accommodation is special—you can stay overnight, soak in the Onsen, and enjoy outstanding meals. I think it’s a rare find.

Stayed overnight with friends and had a very comfortable time. Everything we needed was provided, so we didn’t lack anything. The Room had a great ocean view, which was amazing. It’s about a 10-minute walk to the beach, and you can also walk from Atami Station. The Onsen and the meals were both excellent!

After staying at Karaku in Gora at the end of last year and loving it, we wanted to visit Karaku in Atami next—and we were able to make it happen this Silver Week! This time, we also invited my father. He was truly moved by the staff’s heartfelt hospitality, the Room, the baths, and every meal. Seeing him relax and enjoy himself so much made me feel like I was able to show a little filial gratitude. My husband and I also loved the lounge—different from Gora—where they grind coffee and carefully prepare each cup, which you can enjoy in your favorite coffee cup. Next time, I definitely want to soak in the open-air bath at sunrise on a clear day, so we will absolutely return! And next time, I think I’d like to have sushi. In any case, everything was wonderful!

We stayed here to celebrate my mother’s birthday. The meals were truly delicious, and I was especially happy to see my mother—who usually eats lightly—enjoy so much. Even while you were busy serving, you were very attentive, and when we shared how impressed we were with the dishes, you kindly explained the ideas and techniques behind them. It made for a wonderful time. We felt refreshed by the pleasant Onsen and your thoughtful hospitality. My mother is already excited to come back next time with her friends. I would also love to visit again in a different season. Thank you very much.

Although I have stayed at HIRAMATSU several times, HIRAMATSU Atami offered the most heartfelt hospitality.

I recently stayed here on a solo trip. The room had large windows that made it feel very open, with a great view, and I was able to relax in the hot spring and the private stone sauna. The welcome drinks available until 17:00 were also excellent. The meals were wonderful and let me fully enjoy local ingredients, but there was one small disappointment: since the food was so delicious, it felt a bit unfortunate to be eating with disposable chopsticks. The staff were kind and the value for money was great, so I’d love to stay again if I have the chance!

They upgraded our Room beyond what we had reserved, and we unexpectedly got to stay in a 120 m² suite. The suite with a spacious ocean-view balcony was simply breathtaking! The blue-themed interior was beautiful as well, and we enjoyed a truly luxurious stay. The restaurant food was excellent, and the freshly fried horse mackerel at the live kitchen and the roast beef really lived up to expectations. At check-in, they asked about the purpose of our trip; when we told them it was for our wedding anniversary, they surprised us with an anniversary dessert plate—an unforgettable Hotel stay from start to finish. They also offer Shuttle Service, so even without a car we were able to get there without any trouble. We would love to return.

This time, I stayed one night at Atami Pearl Star Hotel with a married couple who were friends from my university days. The place was very clean and spacious, and the service was excellent. All of the meals were delicious, with just the right portions, and we finished everything. We also enjoyed a relaxed breakfast. They even had local guri tea available, which I was very happy about. The amenities were great as well, and what made me happiest was the bed. It was the same as mine at home—soft with just the right firmness—so I slept very well. When I visit Atami again, I would like to stay at this Hotel again.

Wanting a break from work and everyday chores, I searched for an Onsen Accommodation where I could truly relax even on my own, and that’s how I found Yugawara Fuga. I made a Reservation for the Shuttle Service from the station. The driver was very kind, and we chatted a little—it was really enjoyable. After arriving, check-in was smooth because I had completed smart check-in in advance. You can choose your favorite yukata, then enjoy tea in the café lounge with cake and sweets served in a mug you like. There were plenty of books as well, and being able to relax while looking out at the garden felt wonderfully luxurious. The Room was more than spacious enough for one person—a Japanese-style room with a nostalgic feel. There were no small children among the guests, and since there is no TV in the Room, it was quiet and easy to simply unwind. Everything was very clean; the sink area was spacious, and the lighted mirror made it convenient to use. The futon is self-service—I prefer laying it out when I want, so it didn’t bother me at all. If you’d rather not set up your own bedding, I recommend choosing a room with beds. There is a cypress bath in the Room, but I liked the open-air bath and large public bath so much that I ended up using those several times—and never used the in-room bath after all. For dinner I chose the light course; it was still plenty of food and left me full. It was also nice that dessert and tea were included. Since it was during peak busy hours, there were moments when we waited a bit between dishes, but it didn’t bother me. The dining staff stayed efficient while still taking care to explain each dish and serve attentively—their dedication came through, which made waiting easy. I also felt their teamwork was excellent. As a solo traveler, they thoughtfully considered my table placement in the restaurant as well. The appetizers were things I don’t usually get to try, and dishes like ochazuke made with mussel broth were unique and delicious. Breakfast was Japanese-style breakfast. The soy sauce I made myself at the café lounge the day before tasted great over an Onsen egg (soft-boiled egg), and it went perfectly with fifteen-grain rice—I couldn’t stop eating. The pork miso soup made with Izu miso paste plus pickled plum (umeboshi) was unusual in a good way. There was also plenty of rice served in an ohitsu pot—more than enough—so even those with bigger appetites would be satisfied. I did nothing but soak slowly in the Onsen baths, enjoy delicious meals, and spend quiet time—overall extremely satisfying. Everyone at Hotel/Accommodation (staff) was kind and courteous. If I had to mention one drawback: there are quite a lot of steps/stairs throughout the building, and despite checking maps/signage first time around felt like navigating something of a maze on my way to large public bath area (I got lost initially). Still: I'd love return again treat myself once more!

This was my first stay in Yugawara Onsen. The water is quite hot, which I personally like. The dishes were beautifully plated and a delight to look at as well. We were also very grateful to the staff who assisted us during meals—they were always smiling and very attentive. This isn’t specific to this Hotel, but regarding children’s meals: when we choose Child Sharing Existing Bedding and order only the meal, most places serve something like a kids’ set. Even if it’s paid, we would really appreciate having the option to choose just rice and miso soup. Our 2-year-old was kindly provided rice and miso soup free of charge. For our 5-year-old, we felt it wouldn’t be right not to order a meal, so we did—but we would be very thankful if there were options to choose from. I don’t want to end up finishing what my child leaves behind instead of enjoying the wonderful food myself—an admittedly selfish request. The dried horse mackerel at breakfast was absolutely delicious. We look forward to staying again when we visit Yugawara.

Despite the inconvenience, you kindly provided Shuttle Service for one member of our family. Thank you as well for preparing such a wonderful Room for us. Both breakfast and dinner were carefully prepared and delicious. Thank you to the proprietress and all the staff for your kindness. We would love to stay again.

This was our first stay. My husband has an illness and limited mobility, but our family of four was well taken care of with a wheelchair. The Hotel was very clean throughout, and all the staff were kind—truly a wonderful Hotel. We were very satisfied with both the room and the private open-air bath, and the large public bath was excellent! However, since our room was on a lower floor, we sometimes made eye contact with construction workers in the building right in front of us, which was a bit uncomfortable... Next time, we hope to stay on a higher floor. It’s a Hotel that makes you want to come back again soon! Thank you for your hospitality.