บริเวณรอบๆ ทะเลสาบฮามานะ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

I stayed with my puppy. This is the Hotel my previous dog loved. I had decided that our first overnight stay would be at this Hotel. It has been over a year since my previous dog passed away, and it was probably more than two years since our last stay. Even though it had been quite some time, thank you for your kind thoughtfulness toward my previous dog. You even prepared an offering meal for him (there was a small mistake in the kanji, but that just made us smile). At checkout, you also gave us an offering as well. I was so moved that I couldn’t stop crying. In fact, during our second stay with the puppy last month there was a small mix-up; when I wrote about it in a Review, you responded immediately and I truly appreciated it. I feel embarrassed that I quickly wrote a Review about my complaint, yet delayed writing this thank-you Review for what you did for my previous dog. I am very sorry. The hospitality and Facilities—everything—are wonderful at this Hotel. We will definitely visit again. Thank you very much.

I highly recommend this Onsen Facility for guests traveling with dogs—there aren’t many places where you can relax this much. Even in the recent hot summers, the on-site dog run is more than enough, with two spacious areas where dogs can play happily to their heart’s content. The view from the bath is simply amazing, and I end up soaking again and again. In the lobby café, there is a complimentary drink service, and with the great scenery and atmosphere, you can unwind together with your dog. Dinner can also be enjoyed buffet-style with your dog by your side, and everything tastes delicious. You can truly enjoy every moment together with your beloved pet. Another favorite is breakfast the next morning: it comes as a sandwich box that you can take back to your Room to eat. It also feels like there’s no concern about bears appearing around here, and it has become a place I absolutely want to visit at least once a year—honestly, I’d come every month if I could.

I visited with friends in March, and this time I came with my son’s family. The food is simply delicious, and even my five-year-old grandchild can have fun at the amusement park and inside the Hotel. Beer was available after bathing and during meals as well, which made my daughter-in-law very happy. The meals were excellent—both grilled Hamana Lake eel (kabayaki) and white-grilled eel (shirayaki) were so good that I ate far too much. I usually don’t eat seafood bowls elsewhere (because they’re not tasty), but for some reason I end up having them here. And the staff who prepare the food are very kind. Next time, I’d like to bring my daughter’s family too. The desserts made with local ingredients and the small dishes are also delicious. I don’t think there is any other Hotel buffet as good as this. The only problem is that I eat too much and gain weight. Even breakfast has great variety, and even the scrambled eggs taste wonderful. The shirasu and eel onigiri-style rice balls were very satisfying too. With four adults and one small child, it’s hard to deny that the room feels a bit small. But since a larger room would have doubled the price, we ended up trying to save money. Well, we only sleep there anyway. This may be a bit rambling, but considering the price, all I can say is thank you very much. If possible, I think a dry sauna would be better than the current one in the bath area.

Every dish was delicious. Each vegetable was carefully cut, and its natural flavor really stood out. The explanations of the dishes were excellent—so vivid that we could imagine them before tasting, which made everything even more enjoyable. We had breakfast in our Room. The gentle yet deeply flavorful pot-au-feu left a lasting impression. It was the first time we experienced a stay centered around the cuisine.

Everything was wonderful. It would have been nice if there had been water available in the private bath. The appetizers were small portions with many varieties, which I appreciated as my appetite has decreased, but the later courses were quite filling and I couldn’t finish them. I would be happy if there were a smaller-portion menu option. I was surprised at how delicious all the dessert fruits—kiwi, melon, and watermelon—were. We made great memories. Thank you very much.

I traveled with my dog and friends. It was my first time at Wanpara Lake Hamana, and I was truly impressed by how kind the staff were. The meals were wonderful—enjoyable to look at and delicious to eat. There was a clean dog run for dogs, and we had a great time playing there. The Onsen was also excellent. It’s an Accommodation I’d love to visit again.

A relaxing trip for a couple in our 50s. The bath was very pleasant, and the complimentary Yakult after bathing was excellent. The meals were generous, and the eel kamameshi at the end was delicious. If it weren’t for the loud noise from the in-room refrigerator and the extremely loud motorcycles at night, we think this would be an outstanding Accommodation.

We stayed here on our way to Osaka, and the lakefront was just a short walk away—our grandchildren were happier than we expected. The adults were also satisfied because the meals were delicious. However, there were only a few washing stations in the large public bath, and we were surprised to see so many people waiting. Perhaps it was because there were many families during summer vacation. It was not something we often see elsewhere.

Excellent service, excellent meals, and excellent baths & sauna. This was our first trip with our dog, and we made wonderful memories. We’d like to come again in summer. It was an outstanding Accommodation.

I made a Reservation for my mother, who loves buffets. Based on the Reviews, I wasn’t expecting much from the Facility, but everything was great: cleanliness was good, service was good—more than that, their consideration was outstanding. After I mentioned that my mother has difficulty walking, the staff at the dining reception spoke to us and looked after us, which made our stay very comfortable. Thank you so much. Top-tier buffet-focused Hotels tend to be attentive like this, but some aren’t, so I really appreciated it. The little extras—like ice cream after the bath and morning lassi—also felt like a big plus. The bath had a slight chlorine smell, but it was clean; there was a shampoo bar and plenty of basic skincare amenities as well. If you’re looking to cut costs, I’d rather have shower caps than disposable hairbrushes—and if you clearly state in advance that brushes aren’t provided, that would be fine too. The food wasn’t particularly novel, but everything was delicious and satisfying. What especially stood out—as many others have said—was the grilled eel kabayaki!! I was amazed by the quality. At this price point it’s unbelievable: large eel with great texture and rich flavor. We’ll definitely come again!

Our family of seven stayed here, and our grandchildren had a wonderful time enjoying the pool, fishing, and fireworks. My father uses a wheelchair, and the barrier-free facilities were excellent. He could go to the large public bath in his wheelchair, our Room was right in front of the elevator, and at the restaurant the staff member in charge was very kind. We truly appreciated the thoughtful care in every aspect. The food was also delicious. One disappointing point: we found a single hair left on the pillow on one of the two beds in one of our Rooms. We hope that after cleaning, checks will be done more thoroughly so that not even a single hair is left behind. We would definitely like to stay again. Thank you very much.

The cleanliness was excellent—bed linens were neatly pressed and crisp, and for the price it was more than satisfactory. Also, although breakfast is served until 9:30, they continued to replenish the buffet even after 9:00. The food was warm, there was a wide variety of drinks, and the bread in particular was very delicious—I ate plenty. I would gladly stay again.

Because my wife is from Hamamatsu, we always stay at this Facility. It’s always an excellent value, very clean, and on this visit we were even upgraded, which made our trip to Hamamatsu wonderful. We look forward to staying with you again.

The bathroom and other water facilities were very clean. It was appreciated that the bath could be reserved for private use by time slot. The coffee machine in the Room was also very helpful.

It meets all the essential requirements I look for in a Hotel, so I’d like to give it full marks, but: Dinner is not served in the same venue as breakfast; it’s in a separate building. (You just move to the building right next door.) Isn’t the bath a bit small? It gets too crowded. (That said, it doesn’t seem especially small compared with other Route Inns, so it may just be that demand was underestimated.) So I’m deducting a few points. Still, these are minor issues if you keep them in mind, and I can definitely recommend it.

We stay here every summer as an annual tradition. Ever since our kids were around 3–4 years old, summer has meant the lakeside pool—we spend two full days playing nonstop. The pool gradually gets deeper, so when they were little we could play together in the shallow area, and now we can sit in the shallow section and keep an eye on them. The slide is also a favorite with our kids. The rooms are built like apartments, so in midsummer it feels like “Outside?!” right after getting off the elevator—but for us that’s part of the lakeside experience and doesn’t bother us at all. If anything, it makes us think, “Ah, we’re back at Lakeside again this year.” Meals and the bath require going outside to another building a short distance away, but even that is something our family enjoys. We’re very satisfied with the food, and the bath feels absolutely wonderful. We have no complaints at all, which is why we come every year. None of the Hotel staff have ever made us feel uncomfortable—we’ve been coming for nearly 10 years and truly think they’re outstanding. Our kids are older now, but they still say they want to come again next year!! So we hope to keep staying here for many years to come.

We stayed on the one-night, two-meal plan with a Room assigned by the property, including grilled eel (kabayaki). The price was reasonable and the meals were delicious. However, it was disappointing that the website says parking is 800 yen, but when we asked at the front desk we were told we could use the municipal parking lot behind the property for 420 yen. It would be appreciated if this could be noted on the website. It was great to have a clear view of Bentenjima’s red torii gate right in front of us from our Room. We would like to stay again if we have another opportunity.

Because the bed was large, the Room felt a bit small for two people, but the bed was soft and comfortable and came with large pillows, so we slept well. I didn’t use the bath so I’m not sure, but shampoo, conditioner, and body soap were all provided. There were plenty of amenities such as toner, lotion, and a hair dryer, so it was fine even if you forgot something. The large TV could receive terrestrial channels and BS. Breakfast was buffet-style and everything was delicious; even if you don’t usually eat much in the morning, it’s nice that you can adjust the portion size. There was also a smaller TV in the dining area—when I stayed, a soccer match was on live broadcast, and everyone ended up watching it closely. The exterior and entrance had a refined atmosphere and looked very clean. Near the entrance/exit doors there was ice available, as well as vending machines for meals and cup noodles. Since the convenience store is a short walk away, buying items inside the Hotel is also a good option. It’s close to the station, but there aren’t many streetlights nearby and it gets dark at night—please be careful.

I stayed here for a live event at Ecopa. Check-in was until 10 PM, but since I arrived at Bentenjima Station just before 10 PM and went to buy dinner at a convenience store first, I called to inform them that I would be checking in after 10 PM. The staff responded very kindly and warmly, which made me feel reassured. When I arrived, they informed me that the Onsen was open until 11 PM. When I asked if it would be okay as long as I left the bath by 11 PM, they assured me not to worry since there were still other guests who hadn't arrived yet. Although the person who answered my call earlier was different from the one who greeted me upon arrival, it felt like all staff were well-trained and caring, which left a warm impression on me. The view from my room was great. Since it was late when I checked in, I only used the room for sleeping, but it was very comfortable. Instead of traditional futons on tatami mats, there were mattresses with futons laid on top of them, allowing for a soft and restful sleep. If there's one thing I'd wish for—it would have been nice if the Onsen could also be used in the morning since its hours started from 3 PM. The location is right in front of the station with a convenience store nearby; combined with excellent service from the staff, I'd love to stay here again if I'm ever visiting Shizuoka again. Thank you!

This is my third stay. Extremely comfortable! Although there are minor issues every time, the customer service is exceptional. They answer calls immediately and respond promptly to any concerns! The washing machine is a lifesaver for our large family. When I mentioned that the provided detergent pods were leaking, they quickly brought over a pouch of detergent instead. The sense of security here is incredible. On a completely unrelated note, my car got stuck in the sand in front of the Hotel due to my driving mistake, but people nearby kindly helped me out. The locals are so warm and helpful too!