ทะเลสาบโทยะ ออนเซ็น × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

This was our second stay. Our whole family loved it last time, so we made a Reservation again without hesitation. The dining here is outstanding—although it’s a buffet, everything looked so good that we wanted to try it all, and every dish was delicious. The Room and the baths were also great, and the nighttime fireworks were beautiful and truly impressive. We’d love to stay again!

The hospitality of all staff, starting with the front desk team, was outstanding. I have stayed at many Hotels, and this was the highest level of hospitality I have ever experienced.

Because we decided on our trip to Lake Toya at the last minute, I didn’t think we would be able to make a Reservation at a good Hotel. Since May is one of the peak seasons for travel in Japan, I wasn’t expecting much. But after staying there, the Hotel quality exceeded my expectations. I especially loved the dinner buffet. There was an incredible variety of dishes, and many were far better than I anticipated. I ate too much and ended up walking outside for hours afterward to feel better (laugh). Breakfast was more standard compared with dinner, but still very satisfying. As for the Onsen, “Hoshi no Yu” was truly outstanding—I highly recommend trying it at least once. Waking up early to use it was a bit tough, but it was absolutely worth it. The feeling of seeing Mt. Yotei from the Onsen in the morning is hard to put into words. It was truly spectacular.

Our stay at Lake no Sumika was the most memorable part of our trip to Hokkaido. The view of Lake Toya from our Room was truly beautiful, and we were able to relax and enjoy how the lake’s scenery changed throughout the day. The Facility and guest Room were very comfortable, making it feel like staying in a quiet private villa. Soaking in the Onsen while taking in the stunning view was a deeply relaxing and wonderful experience. If we have the chance to visit Hokkaido again, we would definitely like to stay at Lake no Sumika once more. It is also a Hotel we can confidently recommend to family and friends.

Our three-generation family had a wonderful time together. The kids really enjoyed the pool, fireworks, and the arcade. The newly renovated Onsen was also beautiful and brought back nostalgic memories from my own childhood.

My spouse and I (both in our late 40s) stayed here. All of the staff were incredibly kind, and we truly appreciated it. We stayed in a special Room, and there was a beer server on our floor. After check-in, we took a bath and enjoyed some beer, then had kaiseki dinner delivered to our Room. We had a wonderful time—thank you very much. The bath is small, but the water was excellent, so we went in four times. We’d love to visit again when we can make time to relax. We fully enjoyed the benefits of the all-inclusive plan.

While looking for a Hotel around Lake Toya where we could stay with our dog, we chose this Hotel—and it was truly an amazing experience. Both breakfast and dinner were exceptionally delicious, and we were more than satisfied. The facilities were clean and new, and all the staff were wonderful. The only thing that stood out was that although you should be able to enjoy the beautiful view of Lake Toya from the bath, the outside view was blocked for privacy reasons. That part was a little disappointing. Other than that, everything was perfect, and we had a very comfortable stay with our dog. We would definitely love to visit again!

I made a Reservation for two nights, but it was so comfortable that I ended up staying three nights. From check-in, all the staff made a great impression—they were friendly and easy to talk to, so I felt relaxed right away rather than feeling like it was our first meeting. Since pets are welcome, I got to meet adorable dogs every day, and I also appreciated how kindly the staff interacted with them. They even took photos of visiting dogs, placed them in a mini album, and kept it in the lobby for guests to browse freely. The shop staff also seemed to love dogs—giving them treats and chatting with them created such a warm atmosphere. The staff were kind both to guests and to their dogs. Meals during a Multiple Night Stay can start to feel repetitive, but on both the second and third nights we received one special dish each as part of the Multiple Night Stay service—something not available at the buffet—which made me very happy. With the buffet, I treated it like “If I miss something today, I’ll try it tomorrow,” and managed to try everything over dinner (laugh). Breakfast included bread, yogurt, milk, and smoothies, so I mainly enjoyed bread-based options. At dinner there was unlimited soft drinks; at breakfast there were milk, smoothies, lemon water, and coffee. Alcohol at dinner cost extra, and there was also an all-you-can-drink Plan. My Room was a spacious Japanese-Western style room with two beds. Since I mentioned in advance that my knees aren’t great, they kindly arranged a Room on the 3rd floor near the elevator—I really appreciated that. The location of the Room was surrounded by trees and stayed quite dim even during the day (so we kept the lights on), but there is a free shuttle bus for hot-spring hopping to Mori no Soran iwa nearby. From when the shuttle started running until before dinner each day، I enjoyed their open-air baths، relaxed in their free massage chairs، or lay down on comfortable cushions in their bright spacious lobby. It seems you can use their indoor pool for free as well، but it sounded lively with children، so as an adult traveling alone، I chose instead to take my time enjoying my favorite open-air baths. I bought after-bath pudding and panna cotta at the shop， returned here for dinner， relaxed until bedtime， then went back into the baths again. This Accommodation has more varieties of baths than Mori no Soran iwa؛ if you walk further inside from within大浴場 along its corridor، you’ll find two open-air baths plus scented baths、 standing baths، and more—there’s plenty to enjoy. I’d love to visit again.

The hot spring quality was excellent, and the view from the open-air bath was wonderful. The staff’s hospitality was also very satisfying. The food was delicious, and I think this Accommodation offers great value for money. In January, I’d like to come to Hokkaido for a Multiple Night Stay.

Although we stayed for only one night, both the large public bath and the open-air bath in our Room were excellent. In particular, the open-air bath at the large public bath was very relaxing. What impressed us most about the bath in our Room was that Onsen water was continuously added little by little, keeping it at a comfortable temperature at all times.

I was unfamiliar with the area and needed a place to stay at short notice, but I made a Reservation because I felt I could trust a Kyoritsu Group Hotel. It turned out to be absolutely the right choice! The staff member who answered my inquiry call was very courteous, and the front desk staff were kind and helpful—everyone working at the Hotel was attentive, which made me feel truly welcome. I enjoyed the late-night soba, relaxed in the large public bath to soothe my fatigue, and loved the local breakfast. The jelly and water in the refrigerator were also a nice touch. The bed was just the right firmness, and I slept soundly. Thanks to you, it was a very comfortable stay. I would love to stay again. Thank you very much.

Following last year, we stayed again this year in the West Wing corner suite. It’s our favorite Room—I couldn’t help saying, “I’m home.” Above all, this Ryokan’s Onsen in the large public bath has exceptional water quality, making it a place you’ll definitely want to return to. The “Takimoto Gozen” breakfast is very filling, and the welcome sweets are also delicious. We’ll be back next year as well, in a different season.

Close to the station and convenient. Recently, trains in Hokkaido often stop. One of the closest to the station, with clean Rooms. Highly recommended.

We stayed at this Accommodation after several days of hiking. The building feels a bit old, but it is in a quiet location, the Room was clean, and the amenities were well stocked. The baths were especially nice, with multiple tubs and soft, pleasant water. Dinner was generous, and with rice we were completely full. If possible, it would be nice to have explanations of the dishes or a menu. It’s an Accommodation we would like to stay at again.

Eight of us stayed as a family in a standard Japanese-Western Room and a Japanese-Western Room with a private Onsen and sauna. The Rooms were very spacious, and even my parent with physical difficulties said the in-room Onsen and sauna were wonderful. As for the meals, I initially wondered if there would be enough, but the taste, quality, and portion size were all very satisfying. However, at the large public bath, some foreign guests were swimming in the tub and washing their faces there, and in the changing area they were using their smartphones pointed in our direction, which made me very uncomfortable (I don’t know whether they were taking photos). This is not the Hotel’s fault, but I would appreciate it if staff could make regular rounds to check and provide guidance. Even so, everyone in our family was very happy with our stay. We would definitely like to visit again.

From the warm welcome at the entrance to the private in-Room dining and all the way through departure, everything was outstanding. Beyond the excellent hospitality, having a private stone sauna and an in-Room Onsen bath felt truly luxurious, and it soothed both my mind and body. I wished I could stay here forever. I will definitely return.

The Hotel staff were kind, the Room was clean, and the food was delicious, making it a wonderful trip. Thank you very much.

I was supposed to bring the Room towels to the Onsen, but a staff member who happened to be checking the water kindly brought me towels, so I could relax in the hot water and feel refreshed. The dinner was also delicious.

I’ve often stayed at compact, functional Hotels lately, but I was truly impressed to stay at a full-fledged Onsen Hotel again after a long time. The spaciousness throughout and the fresh flower arrangements displayed along the long corridors made me feel genuinely warm and welcomed. The buffet dishes were also creative and thoughtfully prepared, making for an enjoyable time. Needless to say, the large public bath was outstanding.