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It rained on the day of our stay, but the view from the upper salon of the rain-soaked, deep-green garden was wonderful and very soothing. Just as in the Reviews, every dish was delicious and truly impressive. The grilled ayu in particular was thoughtfully prepared and excellent. The cleanliness and service were impeccable. If I had to mention one thing, the large public bath felt a bit plain, so I think it would be even better with a little more atmosphere. I hope to visit again in a different season. Thank you very much.

Both the Room and the entire building were very clean and well maintained. The bath had tatami flooring, which felt wonderful, and the Onsen was excellent. The meals in particular featured a seasonal menu, beautifully presented on lovely Kutani ware, making them a delight even

I came here to relax. I love camping too, but I really wanted to unwind, and I’d been wanting to visit because it seemed like I could enjoy both—so we stayed in Snow Peak’s JYUBAKO. It was so wonderful that I want to make it a must-do once a year. My husband was very satisfied as well, and we definitely want to come back. Dinner was great, of course, and breakfast was also delicious—we were full and completely satisfied. Thank you for a wonderful time.

There was also a tasting set that let you compare sake from five Suwa breweries; I visited my favorite brewery the next day and bought some sake. Although it is a large Accommodation, the staff’s hospitality was wonderful, and I had a very pleasant stay. I would love to visit a

I stayed here after climbing Mt. Fuji. I was able to relax in a Japanese-style Room. The breakfast buffet offered a wide variety of both Japanese and Western dishes, and everything was delicious. I especially liked having an omelet made right in front of me. Parking is free, and check-out is at 11:00, so I’d like to stay again if I have the chance.

Thank you for taking care of us the other day for my wife’s birthday!! In a word… it was amazing!! The Room, bath, sauna, food, hospitality, and views were all perfect. The weather was a bit iffy, but we were very satisfied to catch a brief break in the clouds and see Mt. Fuji. My wife was happy too!! We would definitely love to visit again!!

With meticulous craftsmanship reminiscent of a classic hotel, everything—from the lobby and bedrooms to the corridors and baths—was luxuriously designed and truly magnificent. The staff were also excellent, and I believe this will be a once-in-a-lifetime memory. Since our room was near the bath area, we were slightly bothered by boiler noise early in the morning, but overall it is a wonderful hotel. Thank you very much.

The large public bath had a unique design with a stunning open-air rock bath. The meals were abundant with fish and meat—so much that we couldn’t finish it all. As expected of Niigata, everything was incredibly delicious. My mother was extremely satisfied and said she would lo

I stayed here again, as I did last year. This time, I split my stay into two parts: 2 nights and then 3 nights—first on the east side, and the last 3 nights on the west side. The west side is better. I plan to stay here again next year.

The water quality was excellent, and I found it soothing enough to visit many times during my stay. Since it was during the summer vacation season, being able to watch the fireworks launched every day also became a wonderful memory. Separate two-piece samue loungewear is provide

I stayed in a newly renovated modern Japanese-style Room. The Room was clean, bright, spacious, and very comfortable. Fresh flowers were displayed throughout the building, and the hot spring baths were excellent. Perhaps because I visited during a record cold wave, the restaurant

The view from the bath was stunning, with a beautiful ocean view. In the morning, the moonlit dawn was incredibly magical and lovely. Dinner featured freshly grilled and fried dishes served piping hot, which surprised and impressed everyone. Since my parents live in Suwon, we

They kindly provided Shuttle Service for us as we were traveling by bus, and we also saw them speaking thoughtfully to other guests in many situations. We had a hard time choosing a Hotel on Sado Island, but we are truly glad we chose this one. Thanks to all of you, our trip to S

The Room and the entire property were very clean, and we also enjoyed the garden view from the hallway. Although it was a Japanese-style Room, it had a desk and chair, which made it easy to do my makeup. After soaking in the Onsen, my skin felt so smooth the next day, and I was able to check out feeling truly happy!

I traveled with my mother in her 80s. The staff, the meals, and the baths—everything exceeded our expectations. My mother was very happy too. We had a Multiple Night Stay, and they made sure the meals didn’t repeat, and everything was delicious. If I had one request, since it was a hot summer, I would have appreciated a refrigerator with a freezer compartment to freeze ice packs (it was refrigerator-only).

Because I made the Reservation at the last minute, only a larger Room was available, so I booked that one. It was a bit expensive, but I was satisfied with the Room. The Hotel itself is a little old, but it has been renovated and improved in various ways. The meals were well thought out and I was pleased. I would like to visit again when I have the chance.

Upon arrival, the parking lot was already full, which showed how popular this place is. The front desk staff were efficient, and we quickly checked in and enjoyed a welcome drink. Dinner offered a wide variety of dishes, which we thoroughly enjoyed! Everything was delicious.

The Hotel is located due east of Lake Suwa. The main building has windows facing north and south, while the annex (Palace Wing) has windows facing east and west. Summer fireworks go up due north of the Hotel. If you are coming for the fireworks, it seems best to book a Room on the north side of the main building; if you want lake views and sunsets, a west-facing Room in the annex is recommended. (The “Floor Plan” on the Hotel’s official website is easy to understand.) Enter from the south side of the Hotel and head east into the large parking lot in front of the Hotel (south side). Leave your luggage with a bell person and park in an available space. Check in at reception. Your luggage will be taken to your Room on a cart. The Room is clean, stylish, bright, comfortable, and recently renovated. Along the large north-facing window there is a long counter and chairs. To the left you can see Lake Suwa; to the right, beyond the Japanese Red Cross hospital building, you can view Suwa town and the northern mountains. The night view is also beautiful. There is no view from the unit bath. At showtime, lights in buildings around town dim, and fireworks rise due north for about 10 minutes. There seems to be music as well, but it cannot be heard from inside the Room. The private bath “Anzu” is a scenic bath with a large window opening to the north. The private open-air bath “Karin” faces west but is screened by fencing for privacy. Both are spacious enough, have two washing stations each, and are clean. The Chinese cuisine is refined yet easy to enjoy. Most tables are families so it stays quiet, though there may occasionally be groups drinking loudly. The breakfast buffet is also excellent. There is a long counter on the west side where you can dine facing the lake as well (first come, first served). Breakfast hours are set generously long, and estimated busy times are posted as guidance. This Review rating reflects my personal impression assuming “3” means fair value for money at this price point.

We stayed in a detached Room. There were four of us, and it was very spacious with a beautiful interior—we were extremely satisfied. From the open-air bath on the 11th floor, we had a panoramic view of Lake Suwa. The meals also included free alcoholic beverages, and the staff were very attentive, so we had a truly wonderful time. Thank you very much.

The meals were all very delicious. Thank you for taking a family photo for us; it’s rare to get everyone together in one picture, so we really appreciated it. However, to be honest, at a hotel we stayed at before, they gave us the photo as a gift, so I thought we might have to