โทบะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We stayed at this Accommodation mainly for the teppanyaki. The cooking was performed right in front of us. The meal included oysters, shrimp, fish, and meat, and we ended up far too full. In the morning, we also enjoyed omelets and French toast made on the teppan, so both dinner and breakfast were delicious. The staff were kind and attentive. Thank you very much.

We stayed in the maisonette as a family of four. Even with two beds and two futon sets, there was still plenty of living room space, so we could relax comfortably. The view from the open-air bath was outstanding. The meals were delicious, and it was a very satisfying stay.

I stayed here on a solo trip. Everyone at the Accommodation was incredibly kind and helpful! The meals at the Accommodation were beautifully presented and delicious—I was very satisfied. I was surprised that the drinks in the Room were free! I enjoyed having alcohol on the terrace to cool off in the evening, and drinking oolong tea after a bath, haha. In the morning, I made drip coffee using hot water from the water dispenser and spent my time feeling refreshed. The Room was also very clean, and the in-room bath was an Onsen. There wasn’t any mold at all in the bathroom. The grout was spotless, the faucets were shiny, and even the drain was clean. The large public bath was great too—the design is lovely. This time my goal for the next day was visiting shrines, so I went to Ishigami-san, Hikodaki Daimyojin, and Isawa Shrine. They kindly explained nearby roads and how to get around, which helped a lot. What’s more, even after I had checked out, they actually ran after me just to give me a taxi company phone number. Thanks to that, I could take a taxi when traveling from Hikodaki Daimyojin to Isawa Shrine and arrived an hour earlier! They also recommended a very kind taxi company, so the driver told me what preparations I needed for visiting Isawa Shrine as well—and I made it up safely! It turned into such a wonderful trip! I’d definitely love to stay again!

This is my favorite Hotel. This time, I visited with my grandchild for the first time, and we had a wonderful time. The meal at Cape Mondo was also very delicious. However, I was disappointed that the seahorses were gone. I would love to have seahorses kept there again so I can hold one. Whenever I went to the Seahorse restaurant, I always made sure to see them. Thank you in advance.

Both the room staff and the proprietress provide attentive hospitality in every respect at this Ryokan. The cuisine features fresh seafood from Toba Bay, and you can generously enjoy premium ingredients such as abalone and Ise lobster. The Onsen is also a skin-beautifying bath with a pH of 9.5. We would love to stay here again. Thank you very much for your hospitality.

We chose a recently renovated Room, and it was very clean with a wonderful view—excellent overall. It was a three-generation stay, and having two sinks in the Room made it very convenient. One small issue was that the in-room meal took quite a long time—about two hours. Our child got a bit fussy, so we hoped it could be served in a shorter time. Overall, it was a very good Accommodation and ideal for our first trip with a baby.

I stayed here with my mother and nephew on a trip for three. We were able to relax in a separate Room, and we could also borrow colorful yukata. This trip was to help cheer up my mother before she begins medical treatment, so it was truly wonderful. Breakfast was gently seasoned, and it seemed my mother was able to enjoy plenty of it as well. I would love to stay again. Thank you very much.

Enjoy the scenery with the Shuttle Service to the station. From the Room, an ocean view stretches out over a beach where you can swim, and in the distance you can see the silhouette of Mt. Fuji. The large public bath is a comfortable size, clean and well maintained, and the open-air bath also has a waterfall shower and a sauna room. Dinner lifted our spirits with a treasure-boat sashimi platter, and there were so many thoughtfully prepared, easy-to-eat dishes that we couldn’t finish them all. The simmered arame seaweed at breakfast was especially popular; we enjoyed coffee in the lobby lounge where carp swim to start the day. Seeing how hard everyone at this Hotel is working to train young international staff gave us a pleasant sense of an open-hearted future. It became a Hotel we want to stay at again.

Thank you again for everything! I called because we were likely to arrive earlier than planned, and you kindly assisted us. While we waited, we enjoyed some drinks, and since there was an Othello set available, my husband and I had a great time. After that, we thoroughly enjoyed the karaoke, wonderful meals, bath, massage, table tennis—everything was very comfortable! We plan to stay again in March. We look forward to seeing you then.

The food was delicious, the free drinks were great, and we could watch the fireworks right in front of us—it was amazing. Thank you very much. If we have another opportunity, we would definitely like to stay again.

From the warm welcome at the entrance to check-in, everything was very smooth—thank you for the wonderful hospitality! There were various Room types, so we contacted you in advance and chose one, and it was even more comfortable than expected. The ocean view from both the Room and the in-room bath was amazing! Our main purpose this time was the sauna and open-air bath, and both were very comfortable as well. You can’t see the ocean from the open-air bath, but mist coming down from the roof—was that to help keep things cool? It was a lovely touch. While looking out at the beautifully maintained garden and watching the mist drift in the breeze, we thoroughly enjoyed both baths: a hotter rock bath and a cooler round pearl bath. After bathing, there were vending machines with local ice cream and yogurt, which were delicious! In the lobby, it seems there is also a nighttime marshmallow-roasting experience, and during summer there are nightly consecutive fireworks over Toba Bay. Unfortunately they were canceled due to strong winds this time, which was very disappointing. All of your staff were kind and courteous, everything was impeccably clean, and it became a wonderful memory for us. This is an Accommodation we would definitely like to visit again! Thank you very much!

At dinner, the proprietress came to speak with us, and when we mentioned our 30th wedding anniversary, she gave us a wonderful handwritten gift that truly moved us. We were so happy. We have it proudly displayed at home. The unexpected present became a very special memory.\nThe views from the Room and the dining area were exceptional as well.\nAt breakfast, we also had the chance to chat with a staff member from our hometown. We were touched by everyone’s kindness and thoughtfulness.\nIt was a truly wonderful Accommodation. Thank you very much. We hope to visit again someday.

We stayed for one night on a trip to visit Toba Aquarium. The view from the lounge just inside the entrance was truly breathtaking. The sea stretches beautifully to every corner of your sight, and your eyes are drawn to Mitsushima Island floating in the center. Both dinner and breakfast were buffet-style, and everything was delicious—we enjoyed as much as we could. Unfortunately, the weather was cloudy, so we would love to return at a different time of year.

I stayed on July 21. Check-in is at 3:00 PM, but you can enter your Room as soon as it is ready. The Facility isn’t brand-new, but it felt clean and well maintained. The buffet meals were excellent for both dinner and breakfast. All the staff were kind, and I was able to enjoy my trip very comfortably.

I stayed here as a solo traveler. After check-in, I told them my plans for the next day, and their support was incredibly helpful—thank you very much. The sandy beach is right in front of the Accommodation, and Shinmei Shrine (Ishigami-san), said to bring blessings for women, is within walking distance—perfect for a stroll. The view from the Room is amazing, and you can also relax in the lobby while reading books. The meals were so delicious that I even had seconds of white rice. Next time, I would love to stay on a day when Mt. Fuji is visible.

My spouse and I stayed for a Multiple Night Stay (2 nights) on the Standard Plan. The Room was spacious and very clean, and we were able to relax in great comfort. The guest room had an indoor bath, but the complimentary 45-minute private open-air bath was truly wonderful. Being able to soak side by side at our own pace was the highlight of our stay, so we hardly used the indoor bath. The open-air bath also had a lovely atmosphere and became a great travel memory. The meals exceeded our expectations. Every dish was delicious, with plenty of variety—we were completely satisfied. It was especially memorable to see my wife, who usually eats lightly, enjoying far more than usual, which shows just how good everything was. Since it was a Multiple Night Stay, we expected similar meals each day, but on the second night we were impressed by a completely different course featuring grilled oysters, fried oysters, and Matsusaka beef sukiyaki. What stayed with us most was the spiny lobster miso soup at breakfast on the second day. Although it was small in size, it used one whole spiny lobster—an indulgent dish that tasted amazing and remains unforgettable. The staff’s thoughtful attention and warm hospitality were also excellent, making our entire stay pleasant from start to finish. Overall, this Accommodation exceeded our expectations in every way. When we visit Toba Aquarium again next time, we would love to stay here again.

Whenever I visit Mie Prefecture, I always choose Todaya for my Accommodation. The Room is clean, and the Onsen is wonderfully relaxing. The meals are so plentiful and high-quality that I can’t eat another bite! Above all, the staff’s attentiveness and hospitality are perfect. I’ll be staying again next year. I’m already looking forward to it.

Thank you very much for your hospitality. This was my second stay. The Onsen in the Room is silky and wonderfully relaxing. All the staff were very kind, and I also enjoyed a variety of snacks and drinks in the lounge. I look forward to visiting again.

This was our first visit with three people, including an elderly guest. Thank you for offering to lend us a wheelchair as soon as we arrived. Our Room was a top-floor Japanese-Western style room with a great view, and being close to the elevator was very helpful. The meals were thoughtfully prepared and delicious. The only disappointment was the open-air bath: the stairs leading to it were too steep, and it felt so quiet around there that it was a little unsettling to go alone even during the day. All of the staff were extremely polite, friendly, and cheerful, and we truly appreciated your hospitality. Thank you as well for your consideration regarding the wheelchair. We think this Accommodation is very easy to use for families with small children and for elderly guests. We would like to stay here again when we visit Toba.

The Room and baths were spacious, and the amenities were well stocked, making our stay very comfortable. We were able to relax at our leisure with the private open-air bath and the indoor Sakakibara Onsen. Since there was no Wi-Fi in the Room, I rated the Facility 4 stars, but it turned out to be a good opportunity to put our phones away and unwind together as a family. Dinner was plentiful—featuring a boat platter of sea bream, spiny lobster, abalone, and amberjack, as well as wagyu beef grilled on a ceramic plate—and everything was delicious. Overall, we were extremely satisfied with this Accommodation!