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ผู้ใหญ่2คนเด็ก0คน1 ห้อง
1,529  สิ่งอำนวยความสะดวก
ดูห้องพัก・แผน
สนามกอล์ฟและลานสกีอยู่ติดกัน พักผ่อนอย่างสบาย ๆ ในอ่างอาบน้ำกลางแจ้งของน้ำพุร้อน

We stayed for two nights during Silver Week 2026. We were very satisfied with the location, Facility, and meals, and gave 5 points to every category except hospitality and service. In particular, the Silver Week–limited “Grill Dining” at the in-Hotel restaurant “Ibuki” was excellent. We enjoyed not only the two grilled dishes but also the semi-buffet options. We also had wine and were able to relax and enjoy dinner as a family. We also joined the nighttime Galaxy Ropeway event. Unfortunately, it was cloudy so we couldn’t see any stars, but they made thoughtful efforts—such as spending time on the lawn and listening to a projector-based explanation of the night sky—so we still enjoyed it to some extent even without visible stars. On the other hand, we were disappointed with Room cleaning on our second night. After going out in the morning following our first night, we returned to the Hotel around 6:00 p.m. and found that our Room had not been cleaned; used towels and other items were left as they were. Since we had a Reservation at “Ibuki” from 7:00 p.m., we contacted the front desk and asked them to take care of it while we were at dinner. Later, before 7:00 p.m., fresh towels and yukata were delivered to our Room, but ultimately no cleaning was done. The response also felt rather procedural, and we did not feel there was sufficient explanation or apology regarding why cleaning had been missed. I understand that missed cleaning can happen due to miscommunication; however, including how it was handled afterward, I rated hospitality/service as 2 points this time. Because everything else—such as dining and facilities—was highly satisfying, this was particularly disappointing. I hope this will be improved in the future.

tiger_out 23/9/2026
ดูห้องพัก・แผน
ที่พักที่ให้คุณเพลิดเพลินกับอาหารเลิศรสของชนบทท่ามกลางธรรมชาติอันยิ่งใหญ่

I made an Accommodation Reservation to visit the permanent exhibitions of the Echigo-Tsumari Art Triennale. I chose this place because I thought it would surely be fully booked around the time of next year’s event, and I wanted to stay here before then. On the way there, I used the Shuttle Service bus. Since it’s quite a distance from the station to the Accommodation, using it was definitely the right choice. After arriving, I was able to relax with a welcome drink and sweets while enjoying the view outside, and spent a very peaceful time. The bath is small, but soaking while watching the sky darken and looking out over the forest was wonderful. Dinner featured shabu-shabu as the main dish. The rice was delicious in a way that really reminded me this is Niigata, and there was also a great selection of sake and wine. I enjoyed my meal while taking in the slowly fading scenery. It seemed like all of the other guests staying there looked happy as well. The items provided in my Room were minimal—nothing unnecessary—and I actually appreciated that. (I forgot to bring makeup remover, but they had Sekkisei amenities, which really helped! I use it regularly too, so that made me even happier.) One request: I would have liked a small step stool near the washer & dryer area. Since I’m not very tall, I couldn’t reach far enough into the dryer. Breakfast looked and tasted exactly like what you’d call “a Japanese breakfast,” and I was very satisfied. Thank you very much.

グリーンカレー 22/9/2026
ดูห้องพัก・แผน
ผิวเนียนลื่นด้วยน้ำพุร้อนเพื่อความงาม พักผ่อนอย่างหรูหราในห้องพักสไตล์ญี่ปุ่น-ตะวันตกกว้างขวาง พร้อมชมวิวทะเลสาบ

The meals, the room, and the staff were all excellent.

Yahoo!トラベルユーザー 24/8/2026
ดูห้องพัก・แผน
ดูห้องพัก・แผน

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