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I couldn’t forget the views of Fuji Speedway and Mt. Fuji, so I made a Reservation well in advance. I was so impressed by breakfast last time that I knew dinner had to be the Italian course—and I highly recommend the cuisine as well. Every dish was fresh, thoughtfully prepared, and absolutely delicious. At other Accommodations, when you return, there’s sometimes something disappointing—but this Accommodation moves me every time I visit. On top of that, the smiles of all the staff during even casual conversations make me feel truly comfortable. It gives me the energy to do my best again starting tomorrow. Thank you very much.

It had been since last autumn, but this is an Accommodation that soothes me no matter when I visit. Of course, the Room and the Onsen are wonderful, as are the meals—modern French with witty, thought-provoking menus each time, and a Japanese breakfast made with carefully selected ingredients—but even more than that, I’m always delighted by the staff’s quiet attentiveness everywhere, including turndown service during both dinner and breakfast. I go outside the rear entrance to smoke each time, and there was a small bench that hadn’t been there before. Near the exit were several mats you can use on the bench. I was moved by these little touches and found myself even more captivated by Kokon. I’m already looking forward to deciding when to visit next.

Thank you again for your wonderful hospitality. Unlike last time, we were able to admire many different faces of Mt. Fuji, and it was an unforgettable experience that filled us with happiness. We were simply amazed by this flawless Accommodation—from the spotless Room and heartfelt service to every dish—and we are sure that not only Japanese guests but also international visitors will come to love Japan even more.

This was my first trip to Shizuoka and my first time staying at this Hotel, and the staff member at the parking lot reception was very kind, which put me at ease even before check-in. The large public bath had the most spacious washing area I have ever seen in a Hotel, and the bathtub was also large, so I could relax comfortably. Breakfast the next morning offered a wide variety of both Western and Japanese dishes, which surprised me. I was very satisfied.

With more newly opened Hotels in Hakone, we have stayed at several, but after visiting Hiramatsu again for the first time in a while, we truly rediscovered how comfortable it is. My mother and I enjoyed a relaxing, unhurried stay, and we were very satisfied with both the quality and quantity of the meals. We will definitely return. Thank you again for everything.

This was my first stay, and I truly enjoyed it. The staff’s hospitality was excellent, the wonderful Room with a semi-open-air bath in natural tones was very relaxing, and both dinner and breakfast offered a wide variety of dishes—beautifully presented and absolutely delicious! I had a fantastic chill time. I’ll definitely visit again, specifically for Gora Onsen!

Unbeatable convenience with direct airport access The Premier lobby has a calm atmosphere. It is a quiet, high-quality space, and the refined staff welcomed us warmly. With their attentive service and luxurious setting, we had a very comfortable stay. Before our stay, we were concerned about our flight arrival due to the weather and contacted the property; the staff responded politely with outstanding hospitality, which left a strong impression. Thanks to them, we were able to enjoy an exceptional experience and spend a wonderful time. We sincerely appreciate it.

We stayed here to celebrate our anniversary, and everything was exceptional. Being able to soak in the wonderful Onsen at any time, surrounded by the soothing scent of hinoki cypress, was pure bliss. The meals were outstanding—especially breakfast. We were truly impressed by the carefully prepared dishes made with delicious dashi, and ended up eating far more rice than usual. Every staff member was kind and attentive with just the right sense of distance, allowing us to relax throughout our stay. We would love to return again. Thank you very much for a wonderful experience.

Once again, I stayed at Dormy Inn. A Hotel with reliable Onsen and meals. I would love to stay here again if I have the chance. Thank you very much.

We stayed here for a family trip with our parents in their 80s. The Room was spacious and spotless, with the toilet and bath separated, and a generously sized washbasin—everything exceeded our expectations! Both the Italian dinner and the Japanese breakfast were excellent. In particular, the main dishes of the Italian course (both the fish and meat) were outstanding, and the peach mille-feuille dessert was just the right size and not overly sweet—absolutely delicious. The staff who assisted us were also very pleasant, making it a thoroughly satisfying stay for our whole family. It was also great for my parents that we could take the elevator to get to the large public bath. The only disappointment was that Mt. Fuji didn’t show itself—but that can’t be helped! A staff member told us it’s often difficult in summer, so we’d love to visit again in a different season someday!

I’d been curious about this place for a long time, and I was finally able to stay here on this trip. As others have written, it truly feels like a “hideaway for adults” and a Ryokan that delights all five senses. Soaking in the semi-open-air bath in the Room while surrounded by the sound of the river was genuinely wonderful. With the recent extreme heat, I’d been sweating heavily even just from shopping, so I was a bit worried whether the Onsen would be too much—but in fact, the temperature was just right, and the water quality suited me well. Dinner was also excellent; even though summer fatigue can make it easy to lose your appetite, the refined seasoning and skillful use of acidity made everything enjoyable through to the end. I’d love to return again in a different season.

We could even see Mt. Fuji—just as my parents had always said—and we were very satisfied! We stay at various Ryokan, but the meals here were especially generous and delicious. The staff were kind to our child as well, and our child seemed to love it the whole time and stayed in a great mood. We’d love to stay again when we visit Shizuoka!

After golfing near Higashimatsuyama, I made a Reservation to enjoy an area where I hadn’t stayed before. With an Onsen and breakfast included, it was a very satisfying stay. There was also a nearby restaurant serving Higashimatsuyama’s famous yakitori (actually pork). When the weather cools down, I’d like to stay here again and visit Shinrin Park. If there’s room for improvement, I felt it would be better if the refrigerator door and the cabinet door opened in the same direction, as they currently open opposite ways.

I’ve stayed at other Dormy Inn Hotels several times on business trips, and everything—cleanliness, the Onsen, and the meals—has always been excellent. This time we visited for a family trip, and my wife and child were thrilled. It made our trip truly enjoyable, and we’d love to stay again!

We stayed with my elderly parents, my wife, and my daughter—five of us in two Rooms. Our Rooms were on the top (9th) floor, each with a private open-air Onsen bath, and there was also an excellent massage chair in the Room. There are two large public baths, and they alternate between men and women each day, so even with a one-night stay we were able to enjoy both Onsens with different atmospheres. The bath on the 6th floor had an infinity-like feel, while the one on the 5th floor was soothing thanks to the look and sound of a waterfall. The dining was truly outstanding. It’s buffet-style so you can choose what you like, but there’s a wide selection and every dish is high quality—the best buffet restaurant we’ve experienced. The beef steak, likely the main dish, was so tender it could be cut easily just by chewing, and the grilled shrimp—another highlight—was finished right in front of us with a burner for an extra touch of luxury. My elderly parents had recently been saying they felt anxious about traveling due to their stamina, but even on our way home from Ten-yu they were already saying, “Let’s stay again next year.” It quickly became their favorite Hotel! If you’re unsure, don’t hesitate—make a Reservation and enjoy an amazing experience.

Since my first stay around 2019, this has been my number one “Accommodation I want to return to.” Sometimes revisiting a wonderful Accommodation can be a little disappointing, but this time there was nothing like that at all—I was completely satisfied with every aspect of the stay once again. The Room had a natural interior with the warmth of wood and felt very comfortable, and the lobby was also a relaxing space surrounded by greenery. From the moment we arrived, it truly felt like an escape from everyday life. Above all, the dining was outstanding. Not only did everything taste amazing, but the presentation and overall experience made it exciting—wondering what would come next was part of the fun. Even my partner, who doesn’t often say “delicious,” was genuinely impressed by the meat dish. Along with the meat’s natural sweetness and rich flavor, the pairing with the sauce was excellent—we were still talking on our way home about how truly delicious it was. It didn’t just meet expectations; it reminded me all over again how special this Accommodation is. We would love to visit again.

All staff greeted us cheerfully, the guidance was courteous, and they even helped direct cars in the parking lot. The Accommodation was spotless and offered outstanding hospitality. Above all, the open-air bath was spacious, clean, and wonderful—it really helped us unwind. It was a shame we couldn’t go out onto the terrace due to bad weather, but we’d love to visit again on a sunny day. Thank you very much!!

I planned to share the Room name as part of a birthday message for him, and the Ryokan kindly helped by arranging a bouquet in the Room. Then, on the day, they upgraded our Room, which also made my message to him even more special, and it became a time that brought us even closer (lol). The staff were very kind, and since the bath was private to our Room only, we were able to relax and enjoy our time together. I would definitely like to stay again! Thank you very much.

We stayed here for my husband’s birthday trip. Our Room faced Mt. Fuji, and the view was amazing—we could see Mt. Fuji clearly even from the open-air bath. The meals also included Mt. Fuji-themed dishes, which we enjoyed with all five senses. There was a fireworks festival at Lake Kawaguchi, and the hotel prepared special seating on the rooftop so we could watch comfortably. We were also able to make a Reservation for a surprise birthday cake through the website, and it was served at our requested time. The service was excellent, and we would love to stay again.

The Room was spacious, and we could relax with a calm view of Lake Ashi right in front of us. Unfortunately, the weather wasn’t great so we couldn’t see Mt. Fuji, but we hope to come back again on a clear day.