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It had been since last autumn, but this is an Accommodation that soothes me no matter when I visit. Of course, the Room and the Onsen are wonderful, as are the meals—modern French with witty, thought-provoking menus each time, and a Japanese breakfast made with carefully selected ingredients—but even more than that, I’m always delighted by the staff’s quiet attentiveness everywhere, including turndown service during both dinner and breakfast. I go outside the rear entrance to smoke each time, and there was a small bench that hadn’t been there before. Near the exit were several mats you can use on the bench. I was moved by these little touches and found myself even more captivated by Kokon. I’m already looking forward to deciding when to visit next.

I couldn’t forget the views of Fuji Speedway and Mt. Fuji, so I made a Reservation well in advance. I was so impressed by breakfast last time that I knew dinner had to be the Italian course—and I highly recommend the cuisine as well. Every dish was fresh, thoughtfully prepared, and absolutely delicious. At other Accommodations, when you return, there’s sometimes something disappointing—but this Accommodation moves me every time I visit. On top of that, the smiles of all the staff during even casual conversations make me feel truly comfortable. It gives me the energy to do my best again starting tomorrow. Thank you very much.

With more newly opened Hotels in Hakone, we have stayed at several, but after visiting Hiramatsu again for the first time in a while, we truly rediscovered how comfortable it is. My mother and I enjoyed a relaxing, unhurried stay, and we were very satisfied with both the quality and quantity of the meals. We will definitely return. Thank you again for everything.

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

We stayed here to celebrate our anniversary, and everything was exceptional. Being able to soak in the wonderful Onsen at any time, surrounded by the soothing scent of hinoki cypress, was pure bliss. The meals were outstanding—especially breakfast. We were truly impressed by the carefully prepared dishes made with delicious dashi, and ended up eating far more rice than usual. Every staff member was kind and attentive with just the right sense of distance, allowing us to relax throughout our stay. We would love to return again. Thank you very much for a wonderful experience.

This was my first stay, and I truly enjoyed it. The staff’s hospitality was excellent, the wonderful Room with a semi-open-air bath in natural tones was very relaxing, and both dinner and breakfast offered a wide variety of dishes—beautifully presented and absolutely delicious! I had a fantastic chill time. I’ll definitely visit again, specifically for Gora Onsen!

This was my first trip to Shizuoka and my first time staying at this Hotel, and the staff member at the parking lot reception was very kind, which put me at ease even before check-in. The large public bath had the most spacious washing area I have ever seen in a Hotel, and the bathtub was also large, so I could relax comfortably. Breakfast the next morning offered a wide variety of both Western and Japanese dishes, which surprised me. I was very satisfied.

Thank you again for your wonderful hospitality. Unlike last time, we were able to admire many different faces of Mt. Fuji, and it was an unforgettable experience that filled us with happiness. We were simply amazed by this flawless Accommodation—from the spotless Room and heartfelt service to every dish—and we are sure that not only Japanese guests but also international visitors will come to love Japan even more.

We stayed here for a family trip with our parents in their 80s. The Room was spacious and spotless, with the toilet and bath separated, and a generously sized washbasin—everything exceeded our expectations! Both the Italian dinner and the Japanese breakfast were excellent. In particular, the main dishes of the Italian course (both the fish and meat) were outstanding, and the peach mille-feuille dessert was just the right size and not overly sweet—absolutely delicious. The staff who assisted us were also very pleasant, making it a thoroughly satisfying stay for our whole family. It was also great for my parents that we could take the elevator to get to the large public bath. The only disappointment was that Mt. Fuji didn’t show itself—but that can’t be helped! A staff member told us it’s often difficult in summer, so we’d love to visit again in a different season someday!

We could even see Mt. Fuji—just as my parents had always said—and we were very satisfied! We stay at various Ryokan, but the meals here were especially generous and delicious. The staff were kind to our child as well, and our child seemed to love it the whole time and stayed in a great mood. We’d love to stay again when we visit Shizuoka!

I planned to share the Room name as part of a birthday message for him, and the Ryokan kindly helped by arranging a bouquet in the Room. Then, on the day, they upgraded our Room, which also made my message to him even more special, and it became a time that brought us even closer (lol). The staff were very kind, and since the bath was private to our Room only, we were able to relax and enjoy our time together. I would definitely like to stay again! Thank you very much.

A lot has happened recently, and my husband took the lead and worked hard through it all. Now that things have finally settled down, we chose to stay here so he—and our dogs—could relax and enjoy some carefree time together. My husband said he was happy to experience something out of the ordinary again after a long time! The food was delicious, and we were truly satisfied with everything, including the Hotel staff’s hospitality and their thoughtful care for our dogs. Thank you very much for giving us such a wonderful time!

Thank you for taking care of us on our family trip. Check-in while enjoying a welcome drink was a nice touch, and the Room was spacious, clean, and comfortable. There were two bathing options: a free open-air bath and a large public bath, and we could even see Mt. Fuji from the large public bath. Dinner was delicious across the board; although we were full by the end of the meal, the house specialty “Izu Mabushi” was light and refreshing, so we enjoyed it easily. Breakfast featured a variety of side dishes served in small portions on multiple small plates—beautifully presented, and every dish was tasty. The staff were also very pleasant and welcoming, which made our stay even better. We would love to come again. Thank you very much.

Now in my 40s and with my parents in their 70s, I stayed here for a special parent-and-child trip. Unfortunately, it rained, but in the end we had an extremely satisfying stay. The sense of history, the tasteful architecture and furnishings, the staff’s hospitality, the wonderful meals (we dined at Le Trianon for both dinner and breakfast), and the cleanliness of the large public bath—plus the stunning view from the open-air bath—were all outstanding. My parents were truly delighted as well. In particular, Le Trianon’s breakfast course was the best we have ever had on any trip! Each dish—from the egg dishes to the smoothies—was carefully explained to us, making it a memorable experience (I was especially impressed that they used eggs from my hometown). Recently I stayed at newer luxury hotels in Karuizawa and Atami in a similar price range to this Hotel, but this historic Hotel clearly stands apart in terms of service and atmosphere. I hope to return with my family someday. Thank you very much.

Once again, I stayed at Dormy Inn. A Hotel with reliable Onsen and meals. I would love to stay here again if I have the chance. Thank you very much.

All staff greeted us cheerfully, the guidance was courteous, and they even helped direct cars in the parking lot. The Accommodation was spotless and offered outstanding hospitality. Above all, the open-air bath was spacious, clean, and wonderful—it really helped us unwind. It was a shame we couldn’t go out onto the terrace due to bad weather, but we’d love to visit again on a sunny day. Thank you very much!!

I’d been curious about this place for a long time, and I was finally able to stay here on this trip. As others have written, it truly feels like a “hideaway for adults” and a Ryokan that delights all five senses. Soaking in the semi-open-air bath in the Room while surrounded by the sound of the river was genuinely wonderful. With the recent extreme heat, I’d been sweating heavily even just from shopping, so I was a bit worried whether the Onsen would be too much—but in fact, the temperature was just right, and the water quality suited me well. Dinner was also excellent; even though summer fatigue can make it easy to lose your appetite, the refined seasoning and skillful use of acidity made everything enjoyable through to the end. I’d love to return again in a different season.

We stayed at Fugaku Gunjo as a couple during a summer holiday we were able to take at short notice. Away from the bustle of everyday life, we were able to spend unhurried time together in a quiet setting. Even though it was a short stay, it felt deeply fulfilling. Although we were blessed with clear weather on the day of our stay, the typical summer haze meant we couldn’t see Mt. Fuji clearly during the daytime. Then, around 6:00 the next morning, I happened to glance outside and there it was—Mt. Fuji standing out in crisp detail. Its powerful, beautiful summer presence—so different from its snow-capped 모습—left a lasting impression. Listening to cicadas, simply taking in the view and enjoying time doing nothing. Even moments when we would normally keep ourselves busy felt like a luxury here. It was an experience unique to Fugaku Gunjo, where only the sounds of nature blend into the stillness. The dining was also exceptional. The French kaiseki dinner showcased each ingredient with great care, and every course was a pleasure. Japanese and French elements came together naturally, creating refined dishes that remained enjoyable through to the end. Breakfast was equally memorable. The rice cooked in a traditional pot was truly delicious—we realized we had finished every last bite between us without even noticing. We also learned that some of their rice and vegetables are grown on their own farm, and we were impressed by how seriously this Accommodation values its ingredients from the very source. Not just presentation but attention to these details is what elevates the entire stay. What especially stayed with us this time was the hospitality of all staff members. From Shuttle Service to check-in and dining, everyone we met was friendly and welcoming with genuine smiles—and their sense of distance felt perfectly comfortable as well. Their warm hospitality never felt formal or scripted; it put us at ease again and again throughout our stay. Though it was only one night and two days, everything from arrival to departure felt consistently pleasant. Beyond the spectacular views, beautiful rooms, and wonderful food—from growing ingredients on their own farm to thoughtful attentiveness by staff—you can feel careful dedication throughout this Accommodation. Looking back on this trip, it feels less like “an Accommodation you stay at for sightseeing somewhere else,” and more like “a place you travel for in order to spend time here.” Next time, we’d love to visit in another season—and enjoy a trip where staying at Fugaku Gunjo itself is our main purpose once again as a couple.

This was my second stay, and the staff provided courteous service. The shuttle service to the station was convenient, the welcome coffee was delicious, the Onsen allowed for a relaxing experience, and the dining area served excellent food. I would love to stay here again when visiting Fuji City.

This was my first stay, and every staff member I met in the Hotel offered truly wonderful greetings and service. The meals were delicious, the service was attentive, and being able to enjoy several types of wine at the wine server corner was a great Facility for wine lovers. These days, when staying at foreign-owned Hotels, services are often simplified; however, this Hotel feels like it carries on Japan’s heartfelt hospitality from a better era. Thanks to the staff’s excellent attentiveness and consistently comfortable service, it became a wonderfully relaxing trip. Thank you very much. I would love to visit again.