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The bath, the room, the sauna, the food, and all of the staff were outstanding. The goats were incredibly cute and so relaxing! My daughter was totally absorbed in feeding them and said on the way home that she definitely wants to stay again! We plan to visit again if we have the chance!

As a car and racing enthusiast, I love the details of this Hotel. The weather wasn’t great this time, but I was glad I could still see Mt. Fuji from my Room. I always choose the “view assigned by the Hotel,” and you can enjoy it no matter which side you get. This time again, we had dinner at Robata Oyama, and it was delicious—we were very satisfied. I also really like the breakfast.

The Room, room service, meals, and Onsen were all truly wonderful—we were completely satisfied with our stay! Thank you very much to all the staff. The pajama fabric was soft and very comfortable to wear, so I bought a set as a souvenir. I’d love to come back again as a treat for myself.

Thank you very much for taking such great care of us again. While relaxing in the hot springs and enjoying the rich, flavorful meals, we are impressed every time by the staff’s attentive and thoughtful service. This is our favorite place to stay. We will book again, and we look forward to returning.

We stayed here for our silver wedding anniversary trip. Every meal was delicious!! The in-room open-air bath was wonderful, and we were able to relax in the Japanese-Western style Room, which we were very satisfied with! They even prepared a celebratory plate during dinner—it truly made for a happy one-night stay! Thank you very much. We were also happy that the drinks in the refrigerator were complimentary! We would love to stay here again when we visit Hakone!

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

Recently, I had been staying mostly at foreign-owned Resort Hotels, but I was truly impressed by the outstanding balance and high standards in every aspect—service, cuisine, Room quality, and the Onsen. It reminded me of the exceptional level of Japanese hospitality.

We stayed in a special Room as three generations during the Obon holidays this year. First of all, we were amazed at how spacious the Room was! The bath was also large, and our 3-year-old daughter was thrilled. Both the sushi kaiseki dinner we had been looking forward to most and the breakfast were truly delicious. We could enjoy our meal at a relaxed pace in a private dining room, and the fountain show was beautiful. The service was excellent as well. There isn’t a playroom for children, but our daughter seemed to have lots of fun feeding the koi in the garden, reading picture books in the library, and doing the stamp rally. The adults were also able to enjoy some relaxing time for the first time in a while. We’re already talking about how next time Italian would be nice, teppanyaki would be great too, and kaiseki was wonderful as well. We’d love to visit again. Thank you very much.

After something great happened at work, I wanted to celebrate by relaxing on my own at an Accommodation with a view of Mt. Fuji, so I decided to stay solo. The staff assigned to my Room took wonderful care of me throughout my stay, the food was delicious, and I was able to spend a truly relaxing time. Mt. Fuji can be unpredictable and I could only see it in the early morning, but it was so beautiful that waking up at 5 a.m. didn’t feel like a burden at all. When I consulted in advance about wanting to celebrate and have cake, they arranged one from a nearby cake shop, and I was able to enjoy it in my Room together with champagne as a welcome drink. The head chef was also very thoughtful, which made me very happy. Adjusting the temperature of the Onsen in the Room was a bit tricky, but other than that there were no issues and I was completely satisfied. You can clearly see Mt. Fuji even from the Room—this Accommodation’s location is truly incredible.

This luxury Japanese-style Ryokan with views of Mt. Fuji offered exceptional service. The view from the Room was stunning, and the windows were polished to a shine, which showed true hospitality. Both the in-room bath and the large public bath were comfortable and deeply relaxing. The meals were also delicious. The attentive service made our children happy as well. This is an Accommodation we would love to visit again.

I planned to share the Room name as part of a birthday message for him, and the Ryokan kindly helped by arranging a bouquet in the Room. Then, on the day, they upgraded our Room, which also made my message to him even more special, and it became a time that brought us even closer (lol). The staff were very kind, and since the bath was private to our Room only, we were able to relax and enjoy our time together. I would definitely like to stay again! Thank you very much.

We stayed for one night over a weekend in late September with our dog. It had been a while since our last visit to Regina, but everything was wonderful—the facilities, the staff, and more. Our dog had a great time sprinting around the dog run. For dinner, we enjoyed a course meal together with our dog, and we also appreciated the wide selection of wines by the glass. We’d love to come back again.

This time, we were completely satisfied with the Room, meals, and staff. Last time, the front desk staff were unfriendly and I wondered what was going on, but this time both check-in and check-out were very pleasant. The meals were also delicious, and although it was the same attendant as last time, they were extremely considerate. Thank you very much!

All staff greeted us cheerfully, the guidance was courteous, and they even helped direct cars in the parking lot. The Accommodation was spotless and offered outstanding hospitality. Above all, the open-air bath was spacious, clean, and wonderful—it really helped us unwind. It was a shame we couldn’t go out onto the terrace due to bad weather, but we’d love to visit again on a sunny day. Thank you very much!!

The lakeside views of Lake Ashi were stunning, the building was lovely, and with Kuzuryu Shrine nearby and the ropeway just a short walk away, we had a wonderful time. We also enjoyed a French meal at Trianon, which was absolutely delicious and very satisfying. Thank you very much. We would love to visit again.

I stayed here with my mother, younger sister, and our dog. The Room was spacious and clean. The meals were authentic and absolutely delicious. The grounds are very large, so we had plenty of space to walk our dog and enjoyed being surrounded by nature. All the staff were kind, and we never had any unpleasant experiences. The Onsen was smaller than expected, but the open-air bath was great. Thank you very much for taking care of us.

We had a very comfortable stay. The retro, traditional, and luxurious atmosphere is wonderful. It is quiet. The staff were kind and very helpful. The food in particular was high quality and delicious.

Both the Room and the staff member who assisted us were wonderful, and we were able to truly relax. As I casually looked out from the Japanese-style Room at the beautiful garden, a large grey heron was resting its wings by the waterfall. It was my first time observing one from so close, and I was thrilled. The thoughtfully prepared cuisine is always delicious, and this time again every dish was deeply impressive. Staying in a detached guesthouse felt perfect just being there, but I went out to make sure not to miss the live music in the lobby—and it turned into another wonderfully romantic moment. As often as time and budget allow, I would love to return again and again to unwind. Thank you very much for your hospitality.

With September bringing constant rain, we made a last-minute Reservation by choosing a day that looked likely to be sunny. Thanks to that, we enjoyed a spectacular view of Mt. Fuji from our Room. First, our impressions of the Room: the spacious layout, the airy open-ceiling design, the calming Japanese-style corner, and the large sofa—all complemented by an incredible panoramic view through the front windows that simply left us speechless. The view from the open-air bath was, of course, outstanding as well. As the clouds shifted moment by moment, Mt. Fuji revealed many different expressions. As for the meals, every single dish was carefully prepared using local ingredients—truly delicious and exceptional. The staff’s thoughtful hospitality was also wonderfully comforting, making this a stay we would absolutely love to return to.

I was truly overwhelmed by the many wonderful paintings displayed throughout the property. The collection of rare vintage wines in the cellar—such as aged Romanée-Conti and Château Margaux—was also very impressive. After dinner, I took a walk through the garden and returned to my Room, only to realize my smartphone was missing, so I hurriedly consulted the front desk. Even though it was late at night, the staff worked hard to search for it, including in the restaurant that had already closed and deep into the garden. In the end, they also advised me to use my Apple Watch’s location feature, and we were able to safely find it where it had fallen into a gap between chairs in the entrance area. I sincerely appreciate all of your staff for their quick thinking and kind, warm support. It was a truly wonderful stay.