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Thank you very much for such a wonderful stay. At check-in, the front desk staff kindly and thoroughly explained the in-house Facilities and services, which allowed us to start our stay with complete peace of mind. My wife has a shellfish allergy, and we are truly grateful that the restaurant’s head chef thoughtfully adjusted the menu for us. In particular, dinner on the second night was even more outstanding than the first, and we were deeply moved by the extra care put into each dish. While we were taking photos inside the property, a seasoned and very kind staff member noticed us and spoke to us. They gladly took photos for us, thanks to which we were able to keep wonderful memories of our trip. We are foreigners and can hardly speak Japanese. Even so, throughout our stay we received warm, attentive service that made us forget any language barrier. This stay reminded me once again of what I felt when I first visited a Japanese Ryokan years ago: uniquely Japanese hospitality that truly cherishes travelers and makes them feel as safe and comfortable as if they were at home. It is truly an excellent Ryokan. We sincerely appreciate the heartfelt hospitality of all the staff. We would definitely love to visit again. Thank you again for such a wonderful time.

This was my first stay. Both dinner and breakfast offered a great variety of high-quality ingredients, and we also enjoyed a late-night snack, so we were truly very satisfied. I would definitely like to visit again.

This time, my spouse and I traveled around Kumamoto by rental car with our two sons and stayed in Kurokawa Onsen. The atmosphere of the entire Onsen town was very calm—quiet, charming, and a wonderful place to relax at a leisurely pace. The quality of the Onsen water was excellent, and we felt deeply relaxed after bathing. The Ryokan staff were kind and attentive, and the Room was clean and comfortable. It was a very satisfying stay for our whole family and one of the most memorable highlights of our trip to Kumamoto. We highly recommend this Onsen destination for family trips as well.

I visited by car with my husband and son on our first family trip in a while. We were delighted by the elegant lobby and lounge, beautifully decorated with flowers and furnishings, and by the stunning view of the cove from the windows. The cave-style bath we had been looking forward to, as well as the panoramic bath, were wonderfully relaxing, with silky-smooth water as we enjoyed the scenery. For dinner, we had an exquisite kaiseki course in a private dining room. We chose sashimi made from locally caught fish of the day, and every dish was outstanding—beautifully presented with impressive table settings. We also enjoyed freshly grilled fugu prepared right in front of us, along with a sake tasting. After dinner, we played darts, enjoyed wine at the bar, and went back to the baths—making the most of our stay. Our Room also had a fantastic view, and we were able to truly unwind. This is an unforgettable Accommodation that I would love to visit again.

When I opened the IKYU website, the first Hotel that caught my eye left a strong impression with its view from the Room. After seeing the rooftop view on the Hotel’s official website, I felt I wanted to stay there. Later, I made a Reservation because I liked the hideaway-like layout of the Annex on the first floor. We were blessed with great weather and truly enjoyed the wonderful scenery. I would like to come again next year.

This was my third visit this year. I enjoyed the Japanese cuisine on my previous stay, so I chose the kaiseki course again this time. When a seasoned male staff member served our meal, he said, “You visited in May last time, didn’t you?” I was truly touched that he took the time to check (and I’m sorry—I mistakenly said I came in June). The attentive service, breathtaking views, excellent hot spring water quality, spotless changing area, and beautiful interior—this Hotel is the best for me. I hope it will always remain a calm and relaxing place.

This was my second stay, and it was just as moving as the first. From every part of the Facility—the lobby, restaurant, attached café, and of course the Room, the semi-open-air bath in the Room, and the large public bath—you can enjoy wonderful views of East Izu’s greenery and the open sea. The lounge also offers excellent services such as complimentary drinks, and you can even enjoy table tennis, which I personally love. Soaking your feet in the spacious courtyard footbath while listening to lovely background music is another truly relaxing moment. It may not be highlighted much on the website, but for limited hours the attached café also serves a variety of alcoholic beverages, soft drinks, and snacks. This is a Facility I would definitely like to use again. I’m deeply grateful to all of the staff for their wonderful hospitality.

Thank you very much for everything. This is a wonderful Accommodation where you can enjoy both the gold and silver Onsen. Not only are the baths spacious, they are also kept extremely clean, making for a truly relaxing and rejuvenating time. The Shuttle Service staff, as well as all team members, were excellent, and the in-Room dining was delicious—there is nothing to complain about. When we visit Arima Onsen again, we will stay here. Thank you for your outstanding hospitality.

This is my favorite Accommodation. It had been far too long since my last visit, but it’s still just as wonderful. The food was exceptional as well. I’ll come back again in a different season. The sake tasting set, matsutake mushroom hot pot soup, imoni (taro stew), udon, and hassun platter were all outstanding.

This is the oldest hot spring in the San’in region, and it’s also a natural free-flowing Onsen—an absolute must for an Onsen enthusiast like me (laugh). The building does feel old because of its long history, but that’s part of its charm, and I hope it will continue for many years to come. The meals were a bit too much for me as an older guest; I would have preferred smaller portions with higher quality. The staff were wonderful. Thank you very much.

I stayed here at the end of my trip to Hokkaido. The places I stayed before were wonderful as well, but this Tokachigawa Onsen Daiichi Hotel was outstanding. Every dish at the buffet was delicious. I wanted to try more, but I got full and couldn’t eat everything, which I still regret a little. The kamameshi rice was especially good, and the meat was excellent too—in fact, everything I tried tasted great. When I went to the Onsen early in the morning (just after 5 a.m.), I saw staff baking bread. I had some at breakfast, and it was also very tasty. The moor Onsen had a gentle natural scent and a wonderfully silky feel on the skin; one night wasn’t enough. This time I couldn’t take my time sightseeing around Tokachi, so I would love to come back again next year. More than anything, what left me with such a great impression of the Hotel was an employee at the souvenir shop “Tamatebako.” The trainee wearing a training name badge had an amazing smile and provided excellent service. When I told them how pleasant they were, they responded with another lovely smile. Of course it comes down to personal qualities as well, but it also made me feel that the Hotel’s management philosophy must be excellent for staff like this to grow here. All of the other staff were wonderful too, and it reminded me that not only the Onsen and food but also people’s hospitality is what truly shapes a trip. Thank you for helping me make such great memories—I would like to stay again next year as well.

I requested caregiving equipment, and it was installed perfectly, which was a great help. The staff were polite, provided clear explanations, and were very attentive. The Hotel is luxurious, and the guest rooms are beautiful and spotless. There is a wide variety of meals; they look gorgeous and taste great. In any case, it was a wonderful Hotel. I would like to visit again.

As a couple in our 40s, we visited to unwind and enjoy some quiet time away from everyday fatigue. We chose a Room with a balcony so we could relax and watch the sky… but across from us, the torn shoji screens of what seemed to be a Hotel that is no longer operating were visible… at night it felt a bit like a test of courage, so we couldn’t go out… lol. Other than that, the food and baths were wonderful, and there was absolutely no sense of crowds—choosing this small Accommodation was exactly the right decision. After dinner, we went to the riverside about a 5-minute walk away, and it happened to be firefly season. We were both thrilled to see real fireflies for the first time…! The whole village was quiet, and compared with Tokyo it was cool in the mornings and evenings. In the morning we enjoyed a gentle-on-the-body, delicious breakfast. We truly felt refreshed from the bottom of our hearts. This is an Accommodation we definitely want to visit again. Thank you for taking such good care of us.

My first long-awaited trip to Hagi, and this Hotel stands in a quiet town. Nothing flashy—simply the best in the most classic way. Every dish was delicious, and all the staff were kind and charming; my spouse and I were truly impressed. The bath was excellent as well. Above all, everything was spotless and impeccably clean down to the smallest details. We also appreciated the warm send-off at departure.

Lately, even the most luxurious Accommodations have felt a bit lacking, so I’m truly grateful to have found such a perfect, deeply soothing Accommodation. I don’t have the words to fully describe how wonderful it was, but I received exceptional hospitality, felt completely relaxed, and was detoxed both physically and mentally. Without a doubt, this is a top-class Accommodation. I wholeheartedly recommend it.

To get straight to the point, this became an absolute favorite! I used to think staying overnight in Arima Onsen was expensive (especially with meals), so my usual style was to stay at a Hotel in Kobe, then stop by Arima Onsen the next day—soak at Kin no Yu or Gin no Yu and enjoy street food. This time I found this Hotel, and since it’s a No Meals Included Plan but still comes with tickets for the public baths, I was excited that I could finally fully enjoy Arima Onsen!! I arrived in the early afternoon and they kindly let me park my car at the Hotel. From the very beginning, all of the staff were incredibly kind and welcomed me so warmly! The location is easy to find since it’s just up from the shopping street, and Taiko no Yu is also right nearby. I walked from the Hotel and enjoyed street food starting from below all the way up to shops higher up, but it never felt far coming back. Also, while it may be an older property, everything is kept very clean, so it didn’t bother me at all—I was completely comfortable. I went to Kin no Yu, Gin no Yu, and Taiko-no-Yu Donokan as well, but personally I liked this Hotel’s bath the best! It wasn’t crowded and I could relax in a spacious setting. The foot acupressure bath felt amazing—I enjoyed it morning and night like a kid again! You do one loop through both cold water and hot water areas, and the stones underfoot give just the right amount of stimulation. Since I happened to be alone at that time, I went around several times! The hot water itself was also fantastic! The post-bath drink bar was another nice touch. And even the sweets with tea in my Room were something I already loved from Arima Onsen—so for the first time in a while I bought some at the shop to take home! Staying at this Hotel let me enjoy Arima Onsen to its fullest—it was refreshing and wonderful. Thank you as well for your pleasant service—I'll definitely come again!

This stay was even better than before—the complimentary drink corner was more well-stocked, the available hours had increased, and an all-you-can-drink draft beer option had been added, which was great. Also, there is now a take-away coffee station after breakfast, which was a nice touch. However, the cup was quite hot to carry, so I would appreciate it if something could be provided to prevent the outside from getting too hot.\nI will stay again.\nThe woman who checked me in was also very pleasant and thanked me for staying with you several times.

I’ve stayed at several pet-friendly hotels before, but this one was the best. The in-room dining was especially comfortable because the main Room and dining area are separated, so we didn’t have to rush to tidy up, and food odors didn’t linger in the Room. Since it comes with a private garden, our dogs were happy to go outside. The pet amenities were so well stocked that we never felt inconvenienced. The open-air Onsen bath in the Room had excellent water quality, and our dog and family took turns enjoying it many times. Dinner was delicious across the board—so lavish that light eaters might not be able to finish it all. For drinks at dinner, we were told we needed to go back and forth to the second-floor lounge, which was a bit inconvenient during the meal, but it’s all-you-can-drink. Draft beer was included too, which was fantastic. Thank you very much!

Since my injury, we’ve been celebrating our birthdays here in a Room with an open-air bath. I love Onsen, but I was afraid to use large baths and had given up. Then, as a birthday gift for my husband, we came here, and using the bath in our Room helped me regain my confidence—so it has become our regular Accommodation ever since. It’s wonderful.

I stayed for one night in an airport-view Room the day before returning home. It’s a great Room for plane lovers, but since I love the ocean, I think an ocean-view Room would have been nice too. In the Room, there were Okinawan sweets and tea set out with cute cups. The Onsen was well stocked with amenities and even had towels, so it was fine to go empty-handed. The view from the standing bath was wonderful. Breakfast was a buffet with chanpuru, tofu, and other Okinawan dishes—comforting home-style flavors and very delicious. There were buses to Kokusai-dori and the airport, which was convenient. The contrast of the sea and sky viewed from Umikaji Terrace with airplanes overhead was also very beautiful.