ทั่วประเทศ × ที่พักหรูหราดุจพระราชวังการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 14หน้า

I stayed alone and had a comfortable time. Thank you very much.

While looking for a Plan in the Lake Hamana area that included an eel dinner, I came across the Marriott Hotel. The eel rice box was very satisfying. The breakfast buffet was very refined and excellent.

It was an absolutely wonderful stay. When I asked to leave my luggage before check-in, you kindly accommodated my request, which allowed me to go about my plans with peace of mind. The moment I stepped into the Hotel, I was enveloped in a refined yet glamorous fragrance that instantly made the experience feel special. All of the staff were impeccably presented, with polished manners and elegant language. Every interaction felt delightful and memorable. The Club Lounge presentations were all excellent. In particular, the Pasha coffee served at afternoon tea and the specially paired sweets were exceptional—I truly enjoyed a luxurious and uplifting time. I also stopped by the bar before bed, where the bartender created one original cocktail after another tailored to my preferences. It felt like being in a dream. In my room, I initially found the shower controls a bit difficult to use, but when I contacted you, a staff member came right away and explained everything clearly, which was very helpful. Above all, the bed was more comfortable than anything I have ever experienced, and I slept wonderfully. Thanks to you, it became an unforgettable trip. I would love to stay again. Thank you very much.

I chose this Accommodation because I wanted to relax in a bath with an ocean view, and it offers ocean-view rooms with private open-air baths. I later realized it was featured in the Michelin Guide (Tokai edition). There are many baths throughout the Accommodation—on the rooftop, on the 5th floor, two on the 3rd floor, and one on the 2nd floor—but unfortunately the 2nd-floor bath was closed on the day of my stay. The in-room open-air bath had plenty of hot water and a great view, and I enjoyed it very much. The 5th-floor bath is a reservable private bath in 25-minute slots, so it felt a bit rushed. On the 3rd floor, if it’s available you can lock it and use it privately; I used only one of them, and its semi-open-air style was best suited for washing up. I used the rooftop open-air bath after dinner—the gradient of colors in the sky was stunning, and I could even see an evening star, making for a truly beautiful experience; however... because there is nothing to block the wind on the rooftop, I felt very cold even during the short walk to the tub. You may want to choose your season if you want to fully enjoy it. The staff were cheerful and kind. I booked a Plan with breakfast and dinner; both meals were delicious and felt like just the right amount. Perhaps because everything paired well with alcohol, I got thirsty at night and drank water several times (I appreciated that cold water was provided in a pot in my room). The bedding was high quality and I slept well. Overall satisfaction was high—an Accommodation that made me want to return. One disappointing point—also mentioned by others—was that there were many marks on the tatami mats that looked like they came from dragging tables or other furniture around. Also as others have noted, there were some areas where cleaning seemed insufficient: higher spots and exterior sides of window frames looked like they hadn’t been wiped for quite some time. What bothered me most this time was that weeding around the open-air bath area hadn’t been done at all. It seems like it could be finished within an hour—or handled with weed killer—but since there don’t seem to be many young people locally and older staff appear to be running things mainly themselves, this may be easier said than done. Photos from when Game 16 of Ryuo Title Match (Season 16) was held here are displayed inside; you can see younger versions of Morishita Koji? Wait: Actually "森内、羽生" are Yoshiharu Morinouchi? It's "Morinouchi" vs "Habu". Alongside them is also a young Sugimoto Masayuki (8-dan), famous as mentor to Fujii Sota (six titles). Shogi fans—and especially Fujii fans—should definitely take a look.

The pool, location, Room cleanliness, and breakfast were all great. The kids were very satisfied too! If I had to mention one thing, we were on the 8th floor and there was a smell in the hallway (maybe from the air conditioning). The buffet staff also greeted us with smiles, and everyone was Japanese so communication was easy. We’d like to stay again.

This was our fourth stay. The facilities, amenities, and service were all outstanding. The staff are friendly while providing truly first-class service. The Shuttle Service to the beach was prompt and courteous, and they were genuinely kind in the way they spoke to our children. At breakfast at Gusuku, they cleared our dishes many times and kept everything comfortable throughout. Also, although it wasn’t on the buffet menu, when my child asked for ice cream, instead of the typical “Sorry” response you often hear in Japan’s service industry, they handled it flexibly and kindly provided it. When we were taking family selfies on the property, a staff member even came running over from a distance to help us without being asked. There were so many touching moments—everything about their hospitality made us certain we want to stay again. It’s surprising that this is rated one star; it feels like two stars or more.

Because Typhoon No. 9 was forecast to approach Okinawa, we moved our stay up by one day and were accommodated. We arrived early for dinner at the restaurant as well, and they kindly took care of us, so we were able to eat plenty at a relaxed pace. Thank you to the staff for your excellent service. From the next day, we enjoyed watching baseball and visiting the adjacent shops, spending a leisurely time and enjoying a different atmosphere with no stress. We will stay again, and we look forward to seeing you then.

We stayed with our 3-year-old child. Our child was thrilled with the towel bear and fruit that welcomed us in the Room. They quickly came to set up a bed guard, and when I mentioned I was pregnant, they kindly replaced the welcome gift wine with something else. When we were about to go out to Pure, a staff member asked about our child’s height and said, “There may not be much for them to enjoy…,” then suggested an alternative—the gondola that was operating. At both dinner and breakfast, everyone spoke warmly to our child and showed such kindness, and it seemed to spark our child’s interest in English. Our child said this Hotel was the most fun of all, so we plan to join Hilton Club and definitely return in the winter season! Although most of the staff were from overseas and we communicated mainly in English, this Hotel had the best hospitality of any we stayed at during our time in Hokkaido. Please share our sincere thanks with all of your staff.

It was my first time staying here again in a while. As always, both the Hotel and the Room were kept very clean, and I had a comfortable stay. The staff member who came for turndown service was cheerful and friendly, and handled everything efficiently, which made me happy. Everyone in the lounge and restaurant was also very courteous, so even though it had been some time since my last visit, I felt very comfortable throughout my stay. Thank you very much. I would definitely like to stay again.

I stayed here to celebrate my son’s birthday and mine. Even though I mistakenly made a Reservation for a twin room instead of a double, they kindly changed it for me. We also received celebratory chocolates, and as always, The Ritz makes me feel elegant every time I visit. The staff and the food were outstanding. I would like to come again next year. Thank you very much.

I’ve stayed here many times. This time, I happened to get a better rate than usual. The Room was spacious, and both the bed and shower room were large and comfortable. I’ll stay here again.

I had previously stayed at an Itoen Hotel in Tochigi and didn’t have high expectations, but my impression changed completely. Ohnoya has clean Rooms, delicious food, and best of all, you can use the mahjong room as much as you like—considering the price, I was 100% satisfied. For my next trip, if it includes mahjong plus an Onsen, I will choose Itoen Hotel again.

I planned to go to Nara for a meal, and since I was there anyway, I stayed one night. The high ceiling and the curved vanity area made it feel more spacious than it actually was. It seemed almost fully booked and there were many families with children, but the Room was quiet and comfortable. The bathtub was also roomy. The staff were friendly and pleasant, and I’d like to come back again for a relaxing stay. Breakfast was delicious too, with a clean and well-kept buffet.

It was a great Hotel with luxury and excellent service. The spa and pool in the Hotel were very good.

My first trip to Nikko felt far from Osaka, but I was finally able to visit Ritz, which I had wanted to go to for so long. It was such an extraordinary experience and incredibly refreshing. The weather wasn’t great, but the temperature was 10°C lower than in Osaka, which made it very comfortable. The Room was beautiful and had a view of Lake Chuzenji. Above all, the Onsen was the best! At first, I thought the sulfur scent was quite strong when I stepped in, but the water left my skin silky smooth—I wanted to soak in it every day. That night we had burgers via in-room dining; they were hearty, delicious, and left us completely satisfied! I also chose the Japanese breakfast I had been looking forward to, and it absolutely lived up to expectations. We used the shuttle bus as well. I thought I might get carsick on Irohazaka, but the driver’s careful and skillful driving really impressed me. It became a truly wonderful memory. Thank you very much.

The front desk staff were very kind and gave me a warm welcome, and the breakfast was absolutely delicious. Water is very important to me, so I truly appreciate that you provided plenty of it. The tea bags in the Room were also excellent, with a special flavor I couldn’t find anywhere else. Everything was spotless down to the smallest details. Thank you so much to the housekeeping team—I was able to make wonderful memories thanks to you. One day during a meal, when I was coughing, a staff member kindly asked, “Would you like me to make some ginger tea?” Their thoughtful care truly warmed my heart.

Everyone was delighted with the view of Mount Fuji right in front of us. The meat served during the meal was tender and satisfying at 200g. From the bath in the Room, a first-grader was overjoyed by the breathtaking view of Mount Fuji. The Hotel itself was quiet and peaceful.

Second visit in 4 years. I couldn't forget the taste of the roast beef from my last stay, so I decided to return. The roast beef was exceptional again this time, and the other dishes were also delicious. The breakfast buffet exceeded other hotels in both quantity and quality. We enjoyed the bath and golf course as well, leaving us as a couple in our late 50s completely satisfied.

We stayed here on our silver wedding anniversary trip after a day of golf. With in-room dining, we were able to relax at a leisurely pace, and since the bath in the Room is also an Onsen, we could enjoy it whenever we liked. The staff were attentive in many ways, making the stay very comfortable. When we stayed previously, the manager remembered that I get cold easily and prepared extra bedding for us, so I slept comfortably. The Facility is old and there is no open-air bath, but it’s rare to find an Accommodation with such high-quality Onsen water, a charming pond where carp swim, and convenient access. We would love to stay again.

The property has a wonderful atmosphere, and stepping into the entrance, I was impressed by the classic, calming interior. Both the room and the bathroom were very clean, and I slept soundly in the comfortable bed. Our trip for three women became a truly wonderful time. Thank you to all the front desk staff for your warm smiles!