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The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

We stayed here as a couple to celebrate a birthday. From the meals and baths to the Room amenities and Shuttle Service, everything was filled with hospitality, and they were flexible in accommodating our requests, making our stay truly enjoyable and happy. Some Accommodations offer inclusive bar drinks or well-equipped Rooms, but this place is on another level—we were able to enjoy an extraordinary sense of luxury. We would definitely love to visit again. Thank you very much!

This was my second visit this year, and it is soothing no matter when I come. The service strikes just the right balance of attentiveness and distance, the Room is spacious enough, and the meals keep evolving—overall, this Accommodation delivers a very high level of satisfaction. 　This time in particular, the breakfast—renewed since this spring—was outstanding. In contrast to the glamorous French dinner, it is a simple Japanese-style meal, but each dish was truly delicious. They have also changed how they cook the rice, and the finishing bowl of rice topped with dashi was superb. 　I’m already looking forward to being impressed again on my next visit.

I had a wonderfully relaxing stay at a comfortable pace. It was quiet and spotless throughout, and the Onsen was incredibly open and wonderful. Every meal was deeply delicious. The staff were also very pleasant and welcoming. I feel as if both my body and mind have been refreshed. I can hardly believe how reasonably priced it is. Thank you very much. I will definitely return.

From the entrance of the Accommodation, we felt warmly welcomed. Every staff member was very pleasant, yet never intrusive, and we had a truly wonderful time. A wild squirrel even appeared on the Room terrace, and the birdsong was so soothing. We were also able to enjoy our meals at a relaxed pace. At check-out, we received kind words that made us feel glad we came—this was an Accommodation that left us feeling that way. We also enjoyed both Mt. Omuro and Mt. Komuro. Thank you very much.

A clean, cozy dog cottage. It rained, but we were able to enjoy a BBQ with our dog on the covered terrace. What was disappointing was that at the Black building, the neighboring house is very close to the terrace, so it felt like we were in full view and lacked privacy. Also, on rainy days, a paw-wiping mat for dogs would be helpful. Other supplies and amenities were well stocked, and we stayed comfortably indoors. We also enjoyed the complimentary alcoholic drinks in the refrigerator. Thank you very much.

You can enjoy Maruki Winery, one of Japan’s oldest wineries, all day long while taking in a beautiful Japanese garden. For dinner, we had a tea-ceremony kaiseki meal—one delight after another. The Room also comes with a private Onsen bath featuring 100% free-flowing natural spring water rich in sulfur. We learned how to spend time slowly and luxuriously in true bliss—an ideal adult getaway. This is truly the best Accommodation. Next time, we’ll book a Multiple Night Stay.

We visited as two families, and the quietness inside the Accommodation and the deep presence of nature felt wonderfully soothing, allowing each of us to spend peaceful time at our own pace. The bagna càuda we had for dinner was a memorable dish that carefully brought out the blessings of the season—so impressive that we truly want to taste it again. Chef Yamabito’s culinary philosophy of honoring the natural strength of each ingredient came through quietly, yet unmistakably. The hospitality from all staff members was among the very best we have experienced in any Accommodation. Never excessive, yet attentively supportive exactly when needed, their service allowed us to relax with complete peace of mind throughout our stay. This has become a special Accommodation for our family—one we hope to revisit in another season to enjoy both the changing expressions of the mountains and the cuisine.

After seeing photos, I had long wanted to visit this Accommodation at least once, and this was my first stay. The real view was even more magnificent than the photos; while enjoying matcha in the lobby, the full glass wall opened up, removing any obstruction from sight, and I was deeply moved by the sensation of being completely filled with the lush green valley right before my eyes. Although the weather that day was unfortunately poor—perhaps due to a typhoon—the drifting rain mist added atmosphere like a sea of clouds, creating a truly ethereal world. Perhaps thanks to traditions passed down over many years, the hospitality was exceptionally polished; from being escorted to and briefed on our Room at check-in to every aspect of dining service, it was flawless with nothing to criticize. While traditional in spirit, the Facility is kept impeccably clean in a modern style (every faucet in both the Room and bath areas gleamed so much that it felt beyond mere cleanliness—I could almost sense the staff’s dedication), and we enjoyed every dish while also appreciating the presentation of their signature specialties. This is purely my personal impression, but it reminded me of a well-known culinary Ryokan in Yugawara (back before it was acquired by Hokkaido-based capital), and it has been a long time since I felt so strongly that I had found an outstanding “traditional Japanese Ryokan” with all three elements—service, cuisine, and location (including Facilities and Onsen)—perfectly aligned. It soothed both body and mind. Wanting to see snowy scenery through those windows, I went ahead and made a Reservation for December as well. With global warming reducing snowfall these days, there may not be much snow yet in December… (laugh). The only reason my rating for “Onsen / Baths” is 4 out of 5 is simply my small wish that the open-air bath were a bit larger.

After enjoying canoeing in Kushiro, we arrived and were immediately impressed by the spacious, beautiful entrance. The lobby, centered around an irori hearth, felt wonderfully open and soothing with its charming design. Every member of the staff was truly welcoming, making our stay relaxing and comfortable. The milk soft-serve and milk were rich and flavorful, and the morning daifuku and ozenzai were also delicious. This is our number one Accommodation we’d love to visit again.

This was our second stay, and even though we arrived nearly two hours later than planned, thank you very much for welcoming us so kindly. Both the Room and the bath were very clean. We were a bit concerned about mosquitoes given the season, but effective measures with a wonderful fragrance were in place, so we felt completely at ease throughout our stay. The sound system in the loft theater room was excellent—it truly felt like being in a movie theater. We were also shown to a private dining room, which allowed us to relax and enjoy the delicious food at our own pace, almost like in-Room dining. All of the staff were courteous from start to finish, and we had a truly wonderful time. We would love to stay again. Thank you very much for everything.

It was my first time staying here, and it was excellent. I stayed with my dog, and the log cabin was very clean, odor-free, and comfortable. They came right away to explain how to use the BBQ, and their guidance was very thorough. The BBQ meat was delicious, and there was plenty of food—very satisfying. I would love to stay again.

At IKYU, it was categorized as casual, but we enjoyed a luxurious Onsen experience that felt like staying at a private villa. The Room had a spacious washroom, and the toilet being separate was also convenient. The heater in the Room was turned on in advance, so we stayed warm without needing to use the air conditioner. Various thoughtful touches were noticeable throughout, and I heard that adjustments are made regularly. It had such a pleasant atmosphere that made us wish to stay longer. Here are some points of concern: It would be helpful if spare foot mats were provided for the private bath so they can be replaced after use. The abundance of wash towels was very convenient. A single fresh flower in the Room would add charm since there were flowers in the dining area. During meal service, providing more details about local ingredients or cooking methods would be appreciated by travelers—it may require extra effort from staff but makes for enjoyable conversations while savoring meals. Having a menu list would also enhance the dining experience further.

We had an incredibly fulfilling stay. From the interior and exterior design to the furniture, decor, fixtures, amenities, lawn, and open grounds, this was a wonderfully comfortable Facility where you can feel the attention to detail everywhere. The interior is unified in a calm design, with very high ceilings that create an airy sense of openness, allowing us to fully enjoy a special time away from everyday life. The vanity area and bathroom were especially spacious and impressive—made with high-quality materials and kept impeccably clean down to every corner. The amenities also felt thoughtfully chosen; for example, Aesop hand soap was provided at the sink. All essential cookware and appliances were available, so we could stay comfortably without any inconvenience. We even enjoyed handheld fireworks in the garden. The views of Mt. Fuji and the Southern Alps were also stunning—scenery you could gaze at for hours without noticing time pass. Most memorable of all were the wood-fired sauna and cold plunge bath. The wood-fired sauna was exceptional—enjoying it while feeling the flicker of flames, hearing the crackle of burning logs, and breathing in the scent of wood was truly special. Unlike an electric heater, it had a gentle heat that warmed us slowly from deep within and helped us relax completely. A large amount of sauna stones were thoroughly heated, so we could also enjoy pleasant steam from löyly. It’s an ideal setup that I would highly recommend even to dedicated sauna lovers. They added ice to the cold plunge bath multiple times for us, so we could cool down properly. Paired with the wood-fired sauna, it was perfect—we fully enjoyed every session. In the evening we enjoyed a BBQ, and we really appreciated that the owner prepared everything—from lighting the fire to setting everything up. On top of that, we received a generous gift of fresh vegetables grown by his wife. They were all rare varieties you don’t often see day-to-day, and you could feel careful attention not only in each vegetable but also in their labels and packaging. We tried them right away at our BBQ—especially the eggplant, which was unbelievably tender and delicious. Beyond how wonderful both the Facility itself and its location are, we were truly moved by the owners’ thoughtful hospitality as well. In this extraordinary setting—with beautiful views, a wood-fired sauna experience like no other،and BBQ—we spent a luxurious yet deeply comfortable time here. We would love to stay again. Thank you very much for such a wonderful experience.

I had such a wonderful impression when I stayed here before that this is my second visit. From the welcome sweets to the Japanese-Western fusion dinner and the hearty breakfast, everything was delicious. All meals were brought to our Room, so there was no need to change clothes, and we could relax completely. I also appreciated that when I informed them in advance about ingredients I can’t eat, they accommodated me properly. During our 3-day/2-night stay, all of the staff took great care of us. I had the chance to speak with five staff members, and every one of them provided excellent service! They were polite and warm, and I truly felt well looked after. The only thing I noticed was that the shower drainage was a little slow. Even so, overall it was a lovely Accommodation where we felt very comfortable. Taking an open-air bath early in the morning while listening to bush warblers singing was an unforgettable experience. I’d love to visit again in a different season.

While Accommodations with Onsen and breakfast and dinner included are wonderful, we were hoping for a stay that felt more like living locally. We stayed as a couple, and the simple layout—kitchen, dining area, bedroom, toilet, and shower—was impressive and made for a very comfortable stay. The owner’s mural was gentle and blended beautifully with the interior, creating a lovely atmosphere. We were told that in winter all rooms have underfloor heating so you can stay comfortable even in short sleeves, so we’d love to visit again in another season. There’s an OGINO supermarket nearby as well as a butcher shop; we enjoyed basashi and relaxed with Yamanashi wine (the kitchen knife wasn’t very sharp, but honestly it felt safer that way). Partway through our stay, the owner stopped by to check on us and shared stories about life at Lake Yamanaka—more than anything else, that became our favorite memory and made us feel at ease. It was a truly wonderful stay. Thank you very much.

This was my first stay. All staff members welcomed me with a smile. The entire Accommodation was spotless, and the meals and service were excellent—everything was very satisfying. I’m tired from work every day, but this Accommodation was soothing, with greenery visible from the window, the gentle murmur of the Sai River, and the sounds of insects. Thank you very much.

This Hotel was truly exceptional, with breathtaking Hayama views and the warm hospitality of the staff. The Misaki-grown longtooth grouper served at dinner was especially memorable—the chef’s cooking was perfect, and I was genuinely impressed. The plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With wonderful cuisine and outstanding service, it became a truly special stay. Thank you very much.

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

The Room was very clean, and I was able to stay comfortable throughout my entire visit. What I especially loved were the infinity pool and the sauna. With only seven Rooms available per day, it never felt crowded, and I could relax and enjoy them at a leisurely pace. The views were stunning, and you can truly experience an extraordinary escape from everyday life. The staff’s hospitality was also excellent, making my stay very pleasant. Breakfast was delicious, and the bar had a wonderful atmosphere as well. Being able to enjoy drinks slowly while taking in the view was particularly memorable. It’s not an inexpensive Accommodation, but considering the Facility offerings, meals, service, and views, I felt it was well worth the price. I would love to stay again.