ทั่วประเทศ × ที่พักพร้อมไอเทมความงาม ReFaการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

Close to the station, clean, and I was very satisfied with the service. We also enjoyed the welcome drink and breakfast, and I think this price is an excellent value! The male staff member at the front desk was kind and courteous, and I will definitely stay here again. Thank you.

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

We stayed in Yokohama on the first day, toured Yokosuka on the second day, and decided to stay overnight on the Miura Peninsula. The Accommodation is a renovated historic building, and the interior beautifully preserves the original design from that time—it was truly charming and moving. Our child was also surprised at how spacious and clean it was. Miura may not be as flashy as other tourist destinations, but we were impressed by all the nostalgic old buildings. At night we went to a nearby seafood restaurant, and it was outstanding. You should definitely ride the Nijiiro Sakana-go as well. The staff at the Accommodation were very kind. Thank you very much.

I have stayed here many times. Although it is an older Accommodation, the Room and baths are always kept very clean, which makes for a very pleasant stay. The staff are attentive and considerate while maintaining a comfortable sense of distance—truly a wonderful Accommodation. The early-summer dishes this time were also delicious. They looked refreshing and beautifully presented. I would love to visit again in winter. Thank you very much.

The carefully prepared, healthy cuisine; the clean and stylish Room; the luxurious amenities; and the bath where you can soak and relax while listening to the gentle murmur of the river—everything was deeply satisfying, making for a truly wonderful stay. What stayed with me most was the hospitality of all the staff. There were several international team members as well, and seeing them warmly serve guests in Japanese with great effort, while striving to embrace Japanese culture, was truly heartwarming. This is an Accommodation I would love to visit again. Thank you very much for such a wonderful time.

From the moment we were picked up, the hospitality had already begun. We were completely satisfied with everything—from the guidance along the way to the warm welcome after arrival. Of course, we also enjoyed delicious meals. In the morning, we woke up to a ship’s whistle. The ever-changing view of the tides was truly soothing. We would love to visit again in another season.

As the property is relatively new, the building, Facility, and amenities were all new and spotless. The appliances were thoughtfully selected too—I liked them so much I wanted to use them at home, and I even bought some after returning. Since it is set a little back from the road, we were able to spend our time in peace and quiet. We also encountered wild rabbits and deer, which made it feel like a true getaway. Despite the typhoon’s impact, we still enjoyed a barbecue! Our dog seemed to have a great time as well. We would love to stay again.

We stayed here for a birthday trip for my mother and our dog. The Facility and the food were excellent, but even more than that, every staff member we met was wonderful, and we were able to spend a truly comfortable time. What impressed us most was that all the staff remembered our dog’s name and greeted us using it. We will definitely stay again. Thank you very much.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

Thank you for taking care of us for two nights and three days. I have stayed in many places around Japan, but this is the first time I’ve written a Review. It was a wonderful stay, and although I didn’t have time to properly express my thanks in person, I’d like to do so here. Work has been very busy lately, and this time I came hoping to “just relax,” and this Accommodation was exactly what I was looking for. From our Room we could look out over the sea at Matsushima, and without having to leave the Accommodation much at all, we were able to spend slow, luxurious time simply gazing at the ocean. The cheerful and courteous service from the staff in charge of our Room left a strong impression on me, and thanks to them we felt comfortable throughout our stay. At the dining venue as well, they casually checked in with us—“Are you cold?”—and even someone like me who gets cold easily was able to relax comfortably. The tea sweets provided were delicious, and the bath was extremely soothing. After bathing, it’s also a fond memory that I could unwind by reading while enjoying cold tea at “Salon Kura.” Every meal was truly delicious. In particular, the anago (conger eel) takikomi rice really stayed with me. We were told that any leftovers could be made into rice balls, but it was so easy to eat that we kept reaching for more with our chopsticks and finished it all. My partner seems especially impressed by the Sendai Kuroge Wagyu steak. Being able to grill sasa-kamaboko at breakfast also made me happy—it felt uniquely Miyagi. Even when we were leaving, you prepared sightseeing maps and gourmet information for us as well, and we felt your warm thoughtfulness right until the end. It was a truly lovely Accommodation where you can take your time enjoying both Matsushima’s scenery and how comfortable everything feels on-site. It ended up being a stay that refreshed both body and mind. We would love to visit again. Thank you very much for everything during our stay.

Our dog had just turned nine months old, and we stayed here for our first time at a Resort Hotel. The dog-loving staff welcomed us warmly. We stayed in a Garden Moderate Room on the first floor, and everything was thoughtfully prepared—not only the Facility and private dog run, but also detailed amenities for dogs. The Room was clean and comfortable with considerate touches for owners as well, and the meals were delicious. We were very satisfied. After breakfast, we could take a walk to nearby Kumoba Pond before check-out, so the location is great too. Since Regina Resort seems to have locations in various areas, we’d like to visit not only Karuizawa but other destinations as well. Thank you to all the staff for your hospitality.

This Hotel was truly wonderful, with breathtaking views of Hayama and the warm hospitality of the entire staff. In particular, the Misaki-caught longtooth grouper served at dinner was perfectly cooked by the chef and genuinely moving—its plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With outstanding cuisine and exceptional service, it became a very special stay. Thank you very much.

I’m glad I was able to stay at my favorite Accommodation again this year. The attention to detail in the food and the beautiful tableware are wonderful, and every time I feel relaxed and go home refreshed. I especially enjoyed the fish dishes—ones I’d heard of but never tried before. The hospitality was also thoughtful and attentive. It’s an Accommodation I’d love to stay at again.

The guest room was very clean, and we were able to relax and fully enjoy the semi-open-air bath. We also made a Reservation for the sake pairing Plan, and they suggested many types of sake that matched our preferences, which made it a wonderful experience. The food was delicious as well—this is an Accommodation we would love to visit again! All of the staff were kind, making this trip truly unforgettable. Thank you very much.

We stayed for one night in Yayoi in July with our dog as a couple. We’ve stayed at many dog-friendly Accommodations, and this is the best one for us. I especially love sulfur Onsen, and while other dog-friendly Accommodations we’ve stayed at had Onsen, none had sulfur springs. Here, there is also a free-flowing natural hot spring bath in the Room, so we didn’t have to leave our dog waiting to go to a public bath. Even though many places don’t allow dogs in the bathroom area, this Accommodation provided a dog bathtub, shampoo, and towels—I've never stayed anywhere so thoughtful. Our senior large dog kept coming to watch us enjoy the Onsen with curiosity. Just walking through the spilled water from the free-flowing sulfur spring at the washing area turned his rough, cracked paw pads into smooth ones—just like the Reviews said. It’s truly an amazing Onsen. The Imabari bath towel after bathing was fluffy and very comfortable. Since it was a No Meals Included stay, we mainly brought takeout from Nasu restaurants. We also bought Nasu cheese and sausages along with drinks and snacks, and picked up bread and yogurt for breakfast at a nearby shop before heading to the Accommodation. With the best sulfur Onsen, delicious food and drinks from Nasu, a quiet setting, we were able to relax completely. Our dog also seemed very satisfied with the cool highland climate, peaceful greenery-filled surroundings, and private feel without running into other dogs—he looked truly relaxed. All of us were soothed by both nature and the Onsen and went home extremely happy. My husband said he wants to come again in winter too—so we’ll be making another Reservation. Thank you again for your hospitality.

The Onsen facilities, meals, and service were all excellent. Since we stayed on a hot day, I was worried the Onsen spa might feel too warm, but because it was up in the mountains, the breeze was cool and it was comfortable. The meal was delicious French cuisine made with locally sourced ingredients. All the staff were friendly and helpful in many ways. We stayed for my mother’s birthday, and she was very happy. It’s a Hotel I’d love to stay at again if I have the chance!

I stayed for a total of two nights and was able to work comfortably. There was a desk and chair, and the chair was comfortable to sit in. From noon, there was a time when I could enjoy sweets, tea, coffee, and more, and from the evening there was a time when I could enjoy alcohol and snacks—making for a pleasant change of pace between work sessions.

Both dinner and breakfast were served in a private dining Room, so we could relax and eat at our own pace. The service timing was perfect, and we were fully satisfied with the quality and generous portions of the meals. We also loved that they featured plenty of locally sourced ingredients. The fireworks were spectacular from the rooftop, and the open-air bath in our Room was excellent.

Everything exceeded our expectations in every way. The Room was spacious, spotless, and very well maintained. Every staff member was friendly and provided warm, welcoming service. The meals were delicious, and the private Onsen allowed us to relax at our own pace—it was perfect. We would love to visit again in a different season.