전국 × ReFa 뷰티 아이템 체험 가능 숙소고객 서비스 평가가 높은 호텔·료칸

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

Close to the station, clean, and I was very satisfied with the service. We also enjoyed the welcome drink and breakfast, and I think this price is an excellent value! The male staff member at the front desk was kind and courteous, and I will definitely stay here again. Thank you.

I caused you a great deal of trouble, but everyone spoke to me so kindly that it truly helped me. The price is almost too low! The in-room lotion was my favorite brand, there were two sinks, and both dinner and breakfast were outstanding. It was a shame there was no view from the open-air bath, but I found myself hoping—thinking from the owner’s perspective—that your service will continue just as it is so you won’t lose guests until the construction is finished. Even without a view from the window, this is a wonderful Ryokan. Thank you very much for everything.

The carefully prepared, healthy cuisine, the clean and stylish Room, the luxurious amenities, and the bath where you can soak while listening to the gentle murmur of the river—everything was deeply satisfying and made for a truly wonderful stay. What left the strongest impression was the hospitality of all the staff. There were several international staff members as well, and seeing them serve guests earnestly in Japanese and make an effort to embrace Japanese culture was heartwarming and put me at ease. This is an Accommodation I would love to visit again. Thank you very much for such a wonderful time.

We stayed for one night and two days. The interior was beautiful and spotless. The food was delicious, and the staff’s smiles and hospitality were truly wonderful.

We stayed in Yokohama on the first day, visited Yokosuka on the second day, and decided to stay overnight on the Miura Peninsula. The Accommodation is a renovated historic building, and it beautifully preserves the original design from that time inside—it was truly atmospheric and moving. Our child was also surprised at how spacious and clean it was. Miura may not have the flashy feel of other tourist spots, but we were impressed by how many buildings have a nostalgic, old-fashioned charm. In the evening we went to a nearby seafood restaurant, and it was outstanding. I also highly recommend taking the Nijiiro Sakana-go boat tour. The staff at the Accommodation were very kind as well. Thank you very much.

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

As the property is relatively new, the building, Facility, and amenities were all new and spotless. The appliances were thoughtfully selected too—I liked them so much I wanted to use them at home, and I even bought some after returning. Since it is set a little back from the road, we were able to spend our time in peace and quiet. We also encountered wild rabbits and deer, which made it feel like a true getaway. Despite the typhoon’s impact, we still enjoyed a barbecue! Our dog seemed to have a great time as well. We would love to stay again.

This was our first trip traveling with our dog. The Room was clean, the amenities were well stocked, and the food was very delicious. The staff were also kind to our dog. We would love to stay again. Thank you very much.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

I loved the exceptionally quiet scenery. The service was also very attentive. Everything was spotless, and the scent of the tatami was soothing. The flowers on display were beautifully arranged, and I was impressed by the furnishings as well. The food was as delicious as its reputation suggests. The bath amenities were excellent too—ReFa showerheads and hair dryers, and POLA products. It would be perfect if the bath were an Onsen. Every detail felt pleasant, making this a truly wonderful trip. It’s an Accommodation I’d recommend to others and would love to stay at again.

As our dog entered its ninth month, we stayed at a Resort Hotel for the first time, and it was a wonderful experience. We were warmly welcomed by dog-loving staff. We stayed in a Garden Moderate Room on the first floor, and everything was thoughtfully prepared—not only the Facility and private dog run, but also detailed amenities for dogs. The Room was clean and comfortable with considerate touches for owners as well, and we were very satisfied with the delicious meals. After breakfast, we could take a walk to nearby Kumoba Pond before check-out, so the location is great too. Since Regina Resort seems to have locations in various areas, we’d like to visit not only Karuizawa but other destinations as well. Thank you to all the staff for your hospitality.

We stayed for one night in Yayoi in July with our dog as a couple. We’ve stayed at many dog-friendly Accommodations, and this is the best one for us. I especially love sulfur Onsen, and while other dog-friendly Accommodations we’ve stayed at had Onsen, none had sulfur springs. Here, there is also a free-flowing natural hot spring bath in the Room, so we didn’t have to leave our dog waiting to go to a public bath. Even though many places don’t allow dogs in the bathroom area, this Accommodation provided a dog bathtub, shampoo, and towels—I've never stayed anywhere so thoughtful. Our senior large dog kept coming to watch us enjoy the Onsen with curiosity. Just walking through the spilled water from the free-flowing sulfur spring at the washing area turned his rough, cracked paw pads into smooth ones—just like the Reviews said. It’s truly an amazing Onsen. The Imabari bath towel after bathing was fluffy and very comfortable. Since it was a No Meals Included stay, we mainly brought takeout from Nasu restaurants. We also bought Nasu cheese and sausages along with drinks and snacks, and picked up bread and yogurt for breakfast at a nearby shop before heading to the Accommodation. With the best sulfur Onsen, delicious food and drinks from Nasu, a quiet setting, we were able to relax completely. Our dog also seemed very satisfied with the cool highland climate, peaceful greenery-filled surroundings, and private feel without running into other dogs—he looked truly relaxed. All of us were soothed by both nature and the Onsen and went home extremely happy. My husband said he wants to come again in winter too—so we’ll be making another Reservation. Thank you again for your hospitality.

We stayed here as a family of four during summer vacation. We chose the No Meals Included plan because we planned to enjoy street food along Dogo Onsen’s Haikara Street, and it turned out to be an outstanding stay: everything was spotless, the Onsen was excellent, the futons were very comfortable, and access to Haikara Street was great. Above all, the staff worked seamlessly as a team and responded quickly and courteously—it was truly impressive. Our whole family agreed we were lucky to find such a wonderful Accommodation. This time we booked No Meals Included, but the Ryokan meals also looked delicious, so next time we’d like to stay with meals included. It’s an Accommodation we would definitely love to visit again. Thank you very much.

After working hard decluttering my home during Golden Week, I decided on a last-minute treat—let’s go to an Onsen! So I made a Reservation the day before and stayed at this Accommodation. I hadn’t planned the trip in advance; I just wanted to relax with delicious food and an Onsen. I happened to find this place through a search, and it turned out to be truly wonderful—an unforgettable reward and a great memory. While chatting with the staff member who welcomed us in the parking lot, we mentioned Sora Terrace. After check-in, the attendant surprised me by bringing over a brochure, saying, “I heard you’re going tomorrow.” I was genuinely touched. Even though it’s a historic Onsen area, the younger staff were working hard, and everyone—from the dining staff to the front desk—was cheerful and friendly throughout our stay. It was an Accommodation filled with heartfelt hospitality that naturally brought smiles. The Room had been renovated in a modern Japanese style. There were plenty of power outlets everywhere (including by the bed), so charging devices was never an issue. I also loved being able to enjoy coffee, tea, and cold tea in the complimentary lounge area. Dinner served in a private room was excellent—not only delicious but also beautifully presented with small touches that made it even more enjoyable. I came hoping to unwind at a Ryokan, but exploring nearby public baths in yukata and sandals was also great fun. Since we went without much prior research, it made the holiday even more memorable.

Last time, the chef’s heartfelt cuisine was wonderful, so this time I booked a Multiple Night Stay. The food exceeded my expectations and truly moved me.\nThe hospitality of all the staff was also top-notch.\nThis is an Accommodation I would love to visit again. Thank you very much.

I decided to stay because the Reviews were so positive, though honestly I wasn’t expecting that much. However, the Onsen, meals, and service were truly outstanding. The ceramic bath and private baths could be used as many times as you like with no additional charge, and the staff made me feel comfortable leaving everything in their hands. I highly recommend the ceramic bath. The large public bath also had a great view and an open, relaxing atmosphere, and the sauna was spacious as well. Of course, the bath in the Room was also excellent—you can adjust the temperature. Above all, every meal was exceptional! Both the French cuisine and Japanese cuisine may have been my best ever. It was a moving experience that delighted all five senses. The service—and conversations—from each chef and all of the staff were truly wonderful! I would definitely love to return again. Thank you very much.

We returned to Koyokaku for the first time in a year. When it comes to Ureshino, Koyokaku is our favorite Accommodation as a couple. This time we stayed in a twin Room with a private indoor Onsen bath, and being able to enjoy the Onsen anytime is truly luxurious. For dinner, we enjoyed grilled Saga beef, colorful salads, and sashimi until we were completely full. After that, we took a relaxing walk together—something we don’t often do in everyday life—and realized again that this special time was possible thanks to this Accommodation. We were able to rest comfortably as well. Breakfast was just as wonderful: Onsen tofu, salad with roast beef, grilled fish, an Onsen egg, and rice porridge with six different toppings—such a luxury, and everything tasted amazing. This trip was another fantastic one. Thank you very much to all the staff for your kind hospitality again. We will definitely visit again.

The staff’s hospitality was outstanding. The Room was clean, and the bath was very relaxing. There were plenty of drinks and snacks provided, which was a nice touch. Breakfast was also delicious, especially the rice-based dishes.

The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.