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Dinner was fun and entertaining, and the chef’s unique vision made it feel like being on an overseas trip; both dinner and breakfast were outstanding. The rocks and greenery in the Room were also a wonderful interior touch. The amenities were luxurious as well. All staff provided

This was our fifth stay. When you visit a place multiple times, little things can start to stand out—but here, the excitement of our first visit remains, and in fact our satisfaction grows with each stay. The perfect balance of attentive hospitality and respectful distance. They

The meals were elaborate and made with high-quality ingredients; at first I wondered if I could finish everything because there were so many dishes, but they were so delicious that I ate it all. The attendant was also attentive and made our stay very comfortable. I have stayed at

Just like last year, we were truly impressed by the outstanding hospitality of all the staff, and we had a very comfortable stay. This year, our child was able to enjoy dinner with us as well, and every dish—from shabu-shabu to sushi, teppanyaki, and French cuisine—was delicious

Even the bath towels were neatly folded and felt very clean. There aren’t many guest rooms, and it was clear that all staff share guest information and genuinely try to take good care of each guest through their attentive manner. The young proprietress was lovely, and everyone

I had confidently recommended it to them, but the hospitality went far beyond anything we imagined—exceeding our expectations by a wide margin—and everyone in our group was truly moved. The service was attentive yet unobtrusive, making us feel genuinely welcomed by every member o

Thanks to the courteous service of the staff, I had a very comfortable stay and felt that this trip was truly worthwhile. The pace of the meals was perfectly adjusted without being rushed, allowing me to enjoy every bite deliciously and pleasantly. The meals were plentiful, with

This was our first stay at an all-inclusive Accommodation, and we were truly able to relax both in time and in mind. From our Room, we enjoyed a beautiful view of the garden and Matsushima, which was wonderful. The bath was a comfortable size, and it was unusual (and convenient)

Just as I remembered, every dish was truly delicious and deeply satisfying!! I enjoyed it with a real sense of nostalgia. All the staff were calm and quiet in their own way—subtle yet attentive—and their thoughtful hospitality really touched me. The bathwater was also wonderfully

I am extremely satisfied in every respect—Room, cuisine, Onsen, and staff. This time I stayed in a Room with its own Jizo hot spring bath. Personally, Jizo is my favorite among the Kusatsu hot spring sources, which is why I make a Reservation for this Room. In addition to tw

The shuttle service, check-in & check-out process, room guidance & explanation, and front desk support were all handled with great care, making our stay very pleasant. In particular, the staff member who guided us to our room kindly assisted with the Onsen reservation and even

While we enjoyed our meal, all our luggage was kindly loaded into the car so we could leave promptly afterward. Such considerate gestures are one of the reasons why staying here is always so reassuring and enjoyable for me. This is truly a wonderful Hotel—I absolutely love i

We stayed here 40 years ago for our honeymoon and returned to celebrate our wedding anniversary. The staff kindly offered us congratulatory messages, making our stay very pleasant. The dinner was abundant with delicious dishes, and we were delighted by a surprise as well. We tr

As requested, we were able to dine in a private room; each dish was like a work of art, and both the variety and portion sizes were completely satisfying. The meat was wonderfully tender, and the herb dressing at breakfast as well as the clam soup were also excellent. Perhaps bec

Additionally, during my previous stay, my request written in the survey was promptly addressed, and I was deeply impressed by the high level of hospitality. The staff's service is also outstanding, allowing me to enjoy a blissful moment. I would love to visit again in the fut

The contrast with the moss color was also stunning. The cuisine was truly delicious, incorporating seasonal elements and thoughtfully prepared. I especially enjoyed the simmered dish and palate cleanser items. The hospitality was pleasant, and all the staff had wonderful sm

The Room was clean (thank you to the housekeeping staff), and the Onsen’s temperature and quality were perfect. Thanks to the towel warmer, towels dried quickly, allowing me to enjoy multiple visits to the Onsen! I enjoyed my stay so much that I forgot to take photos; next time I

From arrival until checkout the next day and our drive home, we were treated to outstanding, attentive service, and truly enjoyed a perfect holiday. The food was exceptional, the butler’s thoughtfulness and service were excellent, and we sincerely thank all the staff. We would lo