ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 88หน้า

We stayed here to celebrate both our wedding anniversary and my wife’s birthday, hoping to enjoy Onsen and delicious cuisine with views of the sea and town. The scenery, food, and Onsen were wonderful, and we especially appreciated the excellent service from Mr./Ms. F. Friendly yet attentive and courteous, their explanations made the meal even more enjoyable—we truly loved every dish. On our way out, we also discussed our next Reservation. We look forward to staying with you again. Thank you for helping us spend an unforgettable anniversary!

The food was absolutely delicious! The colorful presentation, small side dishes, and beautiful plates made dinner time truly enjoyable. In particular, I was very satisfied with the Japanese-style meat and potato stew sold at the shop as well, the whole simmered golden eye snapper, and the sashimi.

We stayed for 3 days and 2 nights. On the second day, our beloved dog suddenly passed away. As a senior dog, we had prepared for the possibility, but it happened so unexpectedly that we had not brought items such as ice packs for bringing him home. The Hotel kindly provided a basket to lay him to rest in, towels, ice packs, and a blanket. We had reserved dinner at the restaurant as well, but thanks to the staff’s thoughtful consideration, they arranged a private room for us. Because there was a thunderstorm, they also drove us to the dining venue by car, allowing us to enjoy one last meal slowly with him by our side. We are truly sorry for any trouble we caused during the busy summer holiday season. Thanks to your support, we were able to return home safely and send him off peacefully. This year’s extreme heat was especially hard on senior dogs, but we are very grateful that he was able to spend his final moments in the cool Nasu Highlands—enjoying his favorite dog run, Onsen time, and delicious meals. This was our first stay here, and I feel it is rare to find a Hotel that can respond so quickly and compassionately in an emergency. We still have two other dogs at home and would love to visit again. Of course, both the meals and the Facility were excellent as well. Thank you very much for all your help during our stay.

I stayed here because the Accommodation highlighted that you can see the Seven Stars in Kyushu from the Room. It really was a Room with a great view, and I was able to photograph the Seven Stars in Kyushu with Mt. Yufu in the background. You can also see Mt. Yufu from the Onsen in the Room. The medicinal rice porridge at breakfast was especially delicious!

The meals were beautifully presented and delicious, and the bath was wonderfully soothing—its gentle water warmed me to the core. The places we visited based on the owner’s advice (a walk and a roadside station) were also excellent. We were pleasantly surprised by the exceptional service of being able to use three yukata per person for a one-night stay, which is something you rarely find elsewhere, allowing us to relax in comfort. The attention to detail and thoughtful hospitality throughout were outstanding, and we had a wonderful time. Thank you very much.

The Room was spacious and more than adequate. We also enjoyed the Onsen. The meals were satisfying. There were power outlets throughout the Room, so we had no trouble finding places to charge devices. If anything, it would be nice to have a power outlet at the living room table as well.

The café from 2:00 PM and the bar from 5:00 PM are excellent, with a great selection of drinks. The Room is a bit small but cute, and the staff are wonderful. I will stay here again on business trips.

We stayed with three couples we know. The Room was spacious and clean, earning high marks. The bath was a proper Onsen. Because of the rain, the outdoor bath temperature was a little lukewarm, but once you soak in it, you warm up nicely. The sound of the clear stream in front was soothing, and it felt like being surrounded by negative ions. At dinner, the appetizer course in particular was delicious—delicate and enjoyable with a variety of flavors. It alone pairs well with plenty of drinks. The meal portions were very generous, and we couldn’t finish the final rice dish. I recommend arriving hungry. Breakfast rice was also delicious and very satisfying. The staff were attentive and greeted us with warm smiles. The Accommodation isn’t large, but it offers great hospitality and tasty meals, so I think it’s excellent value for money. Since it’s right by the river, we felt it’s an Accommodation where you can relax while listening to the clear stream. It’s an Accommodation I would recommend to other friends as well. We’d love to visit again.

It was my first stay in six years, and I felt that the calm, natural atmosphere is always maintained by the staff and throughout the entire Facility. The comfortable Room and the private pool in the quiet villa allowed me to relax without worrying about anyone else. The staff’s sense of distance was also pleasant, and with a touch of Okinawan language, it feels different from the slightly formal atmosphere of a large Hotel—making me want to visit again.

Thank you for your hospitality the other day. When I told you I can’t eat raw fish, thank you for preparing alternative dishes. The food looked great and tasted wonderful, and we also enjoyed the complimentary extra dish. The bath warmed me up so well that I stayed warm for a long time afterward. The detox water after the bath was also delicious. It was great to be offered a draft beer as a welcome drink at check-in—it was the perfect refreshing drink after a long drive. I would love to stay with you again.

The building is a bit old, but the service, meals, and Onsen were all excellent. The staff’s warm hospitality made our stay truly wonderful. Thank you very much.

A typhoon was approaching, my partner’s dentures weren’t ready, and we set off on our trip with all sorts of worries. We were even told by a local stranger that Yunogo Onsen was far away. But thanks to Nishikien’s hospitality and the outstanding sukiyaki dinner, all those concerns turned out to be unfounded. The room was spacious, and we got plenty of exercise for our legs and back. They also kindly accommodated our personal requests, making it a very satisfying start to our itinerary. The sukiyaki at dinner in particular was incredibly generous—plenty of beef and vegetables kept coming, and the sauce was delicious as well. There’s none of that sad feeling you get at famous sukiyaki restaurants where you end up counting slices; without claiming any “premium grade,” it simply tastes wonderful. Thank you for a lovely time that helped us overcome a rough start.

I couldn't have breakfast due to my early departure, but I appreciated the nutritional drink and nougat provided.

The guest lounge was very convenient and great! Tea, coffee, ice, and miso soup were available 24 hours a day for self-service, which was extremely helpful. Also, since it is attached to a roadside station, I was able to have breakfast there as well. I would like to stay here again!

This Ryokan is located in the center of Takachiho, with convenient access to all sightseeing spots. The meals offered a wide variety of dishes, and both dinner and breakfast were so filling that we ended up eating until we were completely full. The hospitality was warm yet attentive, making for a truly relaxing stay. We would love to stay here again.

I used the Club Lounge Plan on a solo trip. I’ve stayed at several Hotels with lounge Plans, but this one is truly special. It felt like a dream to enjoy champagne anytime at such a great sale price. From the welcome drink and fu-yaki rice crackers to the sweets box, everything served at each presentation was excellent. Since it was a weekday, the lounge was not crowded, and there were counter-style seats where I could sit alone, so I felt comfortable using it. The Room (AQUA) was also wonderful with its blue-themed design, and the bedside lamp was adorable. When I opened the Room door, there was a Lake Biwa view. The weather was perfect, and I spent hours just sitting on the couch and enjoying it. There is a large public bath, but the in-room bath was spacious and more than enough. I didn’t have a car, but it’s only two train stops from Kyoto. There is also Shuttle Service available, and if you go one stop on the Keihan Line, you can visit Mii-dera Temple to see National Treasures and various Buddhist statues. I would love to stay again. Thank you very much.

This was my first stay here, and I felt thoughtful attention to detail throughout, making it a very comfortable experience. First of all, the location—right in front of Kyoto Station’s Hachijo Exit—is extremely convenient. Even with large luggage, getting around was easy, which was a huge help on this trip. Inside the Hotel, the lobby is spacious and there is also a guest-only lounge, which I really appreciated for relaxing. The lounge is accessed by tapping your Room key card, and there is a wide variety of drinks available—not only coffee but also options like matcha latte—free to enjoy. You can even take drinks back to your Room, and I was surprised that the lounge could be used even after check-out. It’s a wonderful service that lets you relax until the very end. And what I especially loved this time was the large public bath. It was kept very clean, with thorough cleaning and well-stocked amenities. During my stay I used it three times—in the evening, at night, and in the morning—and it was pleasant every time. You bring towels from your Room, but just in case you forget, spare towels were prepared at the entrance as well. I really appreciated this kind of consideration for those “small inconveniences.” I felt this is a Hotel that not only has excellent Facilities but also pays close attention to every detail so guests can enjoy their stay comfortably. I liked my stay so much that I would definitely like to stay here again when visiting Kyoto.

We stayed as a family to celebrate a special anniversary. The Hotel’s location, the staff’s polished service, the Room interior, the Facility offerings, and the view were all outstanding. The food and drinks served in the lounge were delicious and thoughtfully selected in just the right amount—perfect for relaxing comfortably rather than rushing to eat and drink. It was a one-night stay that left our whole family completely satisfied. When we visit Kobe as a family, this will likely be our only choice.

This was my 8th stop on a classic Hotel tour. The atmosphere was wonderful, and I ended up extending my stay—spending three nights and four days in two rooms in the main building: Premium Classic and Premium Panorama Corner. Both Rooms were excellent, but personally I especially loved the ambiance of the Premium Classic. The Premium Panorama Corner has a sofa, so it’s great for relaxing. And since we were on the first floor this time, we could see deer up close outside the window in the morning and evening—they were adorable. The entire building has a charming design that truly conveys its history, and I found myself forgetting how time was passing just by looking around. With such a beautiful building, delicious food, and friendly staff, I was completely satisfied—three nights and four days still didn’t feel like enough. Now that the West Wing has reopened after renovation, I’d love to stay there next time. Nara Park is also within walking distance, making it an ideal base for sightseeing. The deer are cute and everyone is kind—Nara was amazing.

Dinner featured an abundance of fresh local ingredients and seasonal Yamagata specialties, and I was impressed until the very last bite. Breakfast was also varied and delicious, leaving me fully satisfied from the morning. The staff who served the meals were attentive with perfect timing and clear explanations, making it a truly luxurious experience. Not only the cuisine, but also the refined atmosphere of this long-established Accommodation, the thoughtful hospitality, and the spacious, open-air bath (Onsen) were all outstanding—everything exceeded my expectations. I felt completely refreshed in both body and mind. Thank you for the wonderful meal; I will definitely return.