Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 88Page Number

The Room and baths were spacious, and the amenities were well stocked, making our stay very comfortable. We were able to relax at our leisure with the private open-air bath and the indoor Sakakibara Onsen. Since there was no Wi-Fi in the Room, I rated the Facility 4 stars, but it turned out to be a good opportunity to put our phones away and unwind together as a family. Dinner was plentiful—featuring a boat platter of sea bream, spiny lobster, abalone, and amberjack, as well as wagyu beef grilled on a ceramic plate—and everything was delicious. Overall, we were extremely satisfied with this Accommodation!

We stayed here to watch the Super Formula race in Motegi and to explore the surrounding area. The Facility was new, and we were very satisfied with the Onsen and breakfast. We were also soothed by Cocoa-chan’s warm welcome, and had a very comfortable stay. Thank you very much. We would love to stay again.

The building features German architecture with meticulous craftsmanship down to the smallest details, and the striking fireplace is lit with logs at dinnertime, soothing you with the gentle crackle and flicker of the flames. The meals were also outstanding French cuisine. The tableware and cutlery are excellent as well, making the dining experience even better. Elegant Lladró pieces add a touch of color to the Room. In every respect, you can truly feel the host’s heartfelt hospitality.

We stayed with three couples we know. The Room was spacious and clean, earning high marks. The bath was a proper Onsen. Because of the rain, the outdoor bath temperature was a little lukewarm, but once you soak in it, you warm up nicely. The sound of the clear stream in front was soothing, and it felt like being surrounded by negative ions. At dinner, the appetizer course in particular was delicious—delicate and enjoyable with a variety of flavors. It alone pairs well with plenty of drinks. The meal portions were very generous, and we couldn’t finish the final rice dish. I recommend arriving hungry. Breakfast rice was also delicious and very satisfying. The staff were attentive and greeted us with warm smiles. The Accommodation isn’t large, but it offers great hospitality and tasty meals, so I think it’s excellent value for money. Since it’s right by the river, we felt it’s an Accommodation where you can relax while listening to the clear stream. It’s an Accommodation I would recommend to other friends as well. We’d love to visit again.

This was our first overnight stay since our baby was born. To show my appreciation to my wife, who works so hard every day caring for our child, I was looking for an Accommodation where we could relax with a baby without worry—and that’s how we found KURO. Upon arrival, we were impressed by how spacious and spotless the Room was. On top of that, you had prepared a play mat for the baby, a nap futon, and even toys in advance—we were truly touched by your thoughtful attention to detail. Every dish was absolutely delicious and very filling, yet well balanced throughout the meal. We even finished all the rice balls served as a late-night snack between the two of us. We were also able to enjoy the in-room open-air bath at our own pace without worrying about anyone around us. It was wonderful to see my usually busy wife fully relax and feel refreshed. This time we stayed in the Star Room, but once our child turns one and is more active, we’d love to try the Garden Room next time as well. Thank you very much for such a wonderful stay!

Although it rained, we still had a truly wonderful time as a family—it didn’t bother us at all. The Facility was very quiet and relaxing, a special place where you can forget everyday life and unwind. Everything we needed was well provided, and our stay was very comfortable. The staff were also genuinely pleasant, and we really appreciated their thoughtful, unobtrusive care. The restaurant we used during our stay was excellent as well! The food was truly delicious and became one of the highlights of our trip. As parents, we were so happy to see our children enjoying every bite. There is also a convenience store nearby, which is handy for quick shopping. Since it rained this time, we’d love to visit again in a season with nicer weather. On the way home, our whole family kept saying, “Let’s come back.” Highly recommended for anyone looking to relax in Karuizawa!

The guest lounge was very convenient and great! Tea, coffee, ice, and miso soup were available 24 hours a day for self-service, which was extremely helpful. Also, since it is attached to a roadside station, I was able to have breakfast there as well. I would like to stay here again!

I stayed here with my elderly mother and my brother. We felt thoughtful attention to detail throughout the Ryokan, and enjoyed warm hospitality in a relaxed atmosphere. The bath had a wonderful traditional ambiance, and the meals were very delicious. Next time, I would like to return with my wife.

The Room also has a private Onsen bath, and there are four private baths as well—an impressive level of facilities for a pension. The meals offered many dishes, were beautifully colorful, and were very satisfying. We felt thoughtful attention to detail throughout. This is an Accommodation we’d like to return to. We requested an after-bath beer at check-in; we probably should have put it in the refrigerator. It would have been nice to have local craft beer, and we only realized later that we could exchange the in-house wear size, so we rated it 4—but overall it’s basically all 5s. We could also see Lake Inawashiro from the Room.

We stayed here for our first fan trip, and both the exterior and the interior were wonderful. We were very happy that our Room was upgraded for four guests. The staff were professional and courteous, which made our stay very comfortable. I was personally pleased to find bath salts among the amenities. For breakfast, we could make a Reservation via QR code at our preferred time, so we weren’t tied to a schedule and could head to the buffet at a relaxed pace. The buffet offered a wide variety of dishes, all well-seasoned and delicious. With early-bird discounts and campaigns, the price was great value, making this an extremely satisfying fan trip. My friends were also very happy, and we’re already talking about staying here again. We look forward to seeing you next time as well. Thank you very much!!

The Room has a calm atmosphere. The meals are delicious with a wide variety—so much that you’ll have trouble deciding what to eat. There is a free drink service, with many beverage options. The bath is spacious, and there are plenty of washing stations, making it very comfortable. I would definitely like to stay here again.

Thank you very much for your hospitality the other day; we had a very comfortable stay. Thank you for preparing a congratulatory card in the Room to celebrate my child’s acceptance. It was an unexpected surprise, and they were truly delighted and still have it proudly displayed. With sincere appreciation for your thoughtful kindness, we are considering visiting again at the end of the fiscal year. We look forward to staying with you again.

The Okinawa Fair and the tuna carving show were amazing! This was our second visit during summer vacation, and it was so delicious that we’d love for you to hold it again next year. The open-air bath in the Room was also very comfortable, and no matter how many times we visit in a year, we never get tired of it. The warm smiles and attentive hospitality from the proprietress and all the staff are so comforting and relaxing that every time we come, we find ourselves wanting to return again soon. We’ll be back before the end of the year—thank you very much.

Our family of four stayed on the concierge floor, split between two Rooms. The location was extremely convenient, right above the station. The Rooms were spotless and very comfortable, with wonderful views, and we also felt at ease thanks to the warm hospitality of all the staff. We also enjoyed the lounge services. I would recommend this Accommodation to friends and would love to stay again.

We kept saying over and over, “Amazing!” “So good!” and “We’re so glad we came here.” From the moment our car entered the property, we felt happy. The Facility and services are simply astonishing. The staff’s smiles are radiant. The food is unbelievably delicious, and the ordering system is so well designed it almost made us feel guilty. Even after checkout, we kept talking about how truly wonderful it was. If you’re not in a rush to get straight to the beach and just want to relax, this is absolutely the place!

We stayed here as a family. We were satisfied with everything: the service, the Room, the bath, the food, the afternoon tea right after arrival, and the drinks in the lounge. Since this trip was about relaxing at the Hotel rather than sightseeing, choosing this place was absolutely the right decision. Our whole family was very happy, and it’s a Hotel we would love to stay at again.

For our Kyushu girls’ trip, we chose Mojiko—introduced to us through “Convenience Store Brothers”—as our final-day destination and stayed in the Premium Suite at Premium Hotel. From the moment we stepped into the Room, we were thrilled by the panoramic view of Mojiko right in front of us and the spacious, comfortable Room! After enjoying carefully selected drinks, cheese, and finger foods at the exclusive lounge Tempo, we finally fulfilled our wish to walk across the Kanmon Straits, then took a ferry back to right in front of the Hotel. It’s worth staying here for this Hotel alone! Next time, we’d love to enjoy a meal at one of the Hotel’s restaurants as well.

I stayed for three nights and was completely satisfied!! The Hotel was spotless throughout—bright, clean, and beautifully maintained. The front desk staff and housekeeping team were friendly and welcoming, which created a great atmosphere. The amenities were refined, and I was especially happy to have organic coffee. One small note: the complimentary mineral water in the Room refrigerator had to be picked up at the front desk from the second night onward. It would be even better if it could be placed in the Room during cleaning. The Room was bright and clean, with no odors in the bedding. I’m a bit particular about cleanliness, but there was nothing that bothered me here—I felt very comfortable. The bath area and changing room were also very clean, and the open-air bath was wonderful. The ReFa hair dryer and other amenities such as shampoo were great as well. I especially loved the post-bath lounge and terrace. I think this is one of the best Hotels in this price range. I already have a Reservation for next month. This time I had a Room with a view of Mt. Asama, and the sunrise was beautiful. I’d be happy if I could have a mountain-view Room again next month—can I request that? Thank you for a wonderful stay.

Hotel Okura Kobe has the dignified charm of a long-established Hotel, and everything—from the outstanding staff to the excellent dining—made for unforgettable travel memories. In particular, it was truly pleasant that the staff greeted us warmly every time we came and went. Although it is a first-class Hotel, perhaps thanks to Kobe being such a tourist-friendly city, we were grateful for the strong value for money and reasonable pricing that never felt overly expensive. I would like to make this my regular Accommodation whenever I visit Kobe in the future. I usually choose Okura properties when they offer good value depending on the dates and city, but even so, The Okura Tokyo has become quite expensive. In that respect, this stay in Kobe was genuinely satisfying.

We planned a “family reunion” trip at the end of summer vacation and stayed at Maihama View Hotel by HULIC, Hearth Symphony Room—absolutely the right choice. Since it was our grandchild’s first time in Maihama just after turning one, we didn’t go to the Disney Resort; instead, we caught a glimpse of Disneyland’s “Reach for the Stars” from the Hotel, and the adults enjoyed the large bath and sauna. We also really enjoyed the lounge, which was available from 12:00 on our arrival day until 4:00 p.m. the next day. In central Tokyo Hotels it can be difficult to bring a baby into a lounge, so we chose Maihama this time, and everyone at this Hotel was truly kind to our baby—we were very grateful. Since there were four of us in one Room and a baby crib wouldn’t fit, we requested bed guards; when our grandchild got excited and kept moving around and we spoke with the front desk, they even surrounded two beds with bed guards for us. The amenities were excellent as well—bath salts, face masks, and more—making it a wonderful break for our daughter who is raising children. We’d love to visit again soon. Thank you very much.