ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 81หน้า

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

Ideal for guests who prefer minimal interaction with staff. Checkout is especially easy—just drop the key in the box. The Room was clean and new, and this Hotel clearly puts effort into its pillows. I was surprised that breakfast was available even though it’s a Business Hotel. However, since I went late, there weren’t many items left and nothing was replenished—though that was my own fault.

A very convenient Hotel in the city center. It also has parking, and we were able to park for free. It was affordable, and since there were three of us we chose a suite; it was larger than a certain famous Hotel, with a sparkling marble luxury living room, kitchen—everything was spacious and very comfortable. There was even a bath on the balcony!! If you try hard enough, you can even see the ocean lol So luxurious that you’ll wonder, “At this price?” Having a gas dryer in the Room was the best! Breakfast is a complimentary service breakfast so the portions are modest, but the warm, large rice balls were really delicious! The Accommodation staff were also kind and welcoming, and we made great memories. Thank you very much!

Stayed on the 11th-floor ladies-only floor. The view was great, and the Room had a calm atmosphere, so I had a very comfortable stay. The two paintings were lovely, and I felt the colors and materials of the furnishings, along with the soft warm lighting, were thoughtfully designed for women. The female staff member at the front desk was also very kind and helpful. This is a Hotel I would like to use again.

I chose this Accommodation for its convenient access to Toshogu Shrine. Perhaps because many international guests stay here in large groups, the Room was spacious and comfortable. I was also happy that I managed to have the large public bath all to myself at just the right time. Breakfast was refreshingly different—you can choose from four kinds of grilled fish (I think), and there were plenty of dishes, so I was satisfied. If I had to mention a couple of concerns: the bath towel had a smell I didn’t like, and there was a long list of guests’ surnames displayed at the entrance. Considering that someone could take a photo and post it on social media for the whole world to see, it didn’t feel comfortable having names written where all guests could see them. (Maybe I’m just overly sensitive about it…)

We chose this place for the traditional Shippoku cuisine and the beautiful night view. The road up to the Hotel is quite steep, so getting there was a bit nerve-racking. The Room was a spacious 10-tatami Japanese-style room with two beds, and the bath, toilet, and washbasin area were all separate. And the Shippoku cuisine—there was a wide variety of appetizers, beautifully presented. In particular, the Nagasaki-style ozoni (a steamed dish) was outstanding! With sea bream, shrimp, kombu rolls, and more in a delicious broth, it was exciting to see what would come next (I forgot to take photos). The braised pork belly came with an egg that looked beautiful as well, and everything through dessert was delicious. From the bath you can also look out over the sea and all the way to Nagasaki Station. Since going out to Mt. Inasa at night would be difficult, we enjoyed the night view 충분 here. The staff worked very hard too, which made our stay comfortable.

I stayed here when attending a concert at GLION ARENA KOBE. It’s conveniently located between Sannomiya Station and the arena, making it easy to get around. The front desk is on the second floor, and I couldn’t find the entrance at first, so I entered from the parking area. The parking staff and someone I passed in the corridor kindly guided me, which I really appreciated. Everyone at the front desk was also very helpful. It unexpectedly started raining, and they called a taxi for me as well, handling everything pleasantly. They can store your luggage too. I’d like to stay here again next time I’m in Kobe. Thank you very much.

It was a uniquely designed room. Since we chose a twin, the beds took up most of the space, and I couldn’t help but laugh when we walked in. There really wasn’t anywhere to open our suitcases (lol). I didn’t want to put them on the bed, so it took some effort to manage. However, the room was clean and nice. The bathroom is a shower booth, but it was also clean. Also, since there’s no chair, doing makeup was a bit difficult—having even a simple folding chair would be helpful. And because the mirror is positioned at an adult man’s height, I’d love an additional mirror at a lower height too!

For the past several years, it has become my tradition to stay here alone for one night after finishing work in Kyoto every six months. After check-in, I head straight to the Premium Lounge to relax with a drink and enjoy some well-deserved “me time.” This time, the snacks to go with the drinks felt a little upgraded too... The breakfast buffet is another highlight. The many Kyoto-style obanzai dishes, neatly served in small plates, soothe me the next morning... It also feels like there were even more options than last time—what a treat! I take my time and enjoy a kind of luxury I can’t usually have in everyday life as a homemaker. Now, back to work—so I can look forward to this happiness again in six months!

From check-in to departure, we received warm, unpretentious hospitality. The meals were especially wonderful, and we were able to fully enjoy the seasonal flavors. The staff were friendly and cheerful in a natural way, making the stay enjoyable with their explanations of the dishes and leaving us feeling truly welcomed.

The library was very clean and nice. Breakfast was delicious, but there was only one coffee machine and it took time, so there was always a line—I hope this can be improved. There were no cotton swabs in the amenities, so I had to buy some at a nearby drugstore, but they were available at the front desk. There was no explanation about this, which was disappointing. The Room was quiet and clean, which was great.

I saw in a Review that the breakfast was delicious. Since it’s good value, I can’t complain too much, but it tasted average and there weren’t many items. Guests kept coming and going, but although there were many staff in the kitchen, no one was on the floor, so the tables were not wiped after use. Salad vegetables that guests had likely spilled were left there and not cleaned up. Overall, the Room was clean and the amenities were well stocked. I felt the complimentary coffee near the front desk was bitter and not very good. I arrived before check-in, but they said my Room was ready, so I could get in early, which I appreciated.

Conveniently located, reasonably priced, and kept very clean throughout the Facility. It’s also nice to be able to move around the Facility, including the dining area, in Room wear. Breakfast offered a wide variety of options, and I enjoyed a well-balanced and satisfying meal. I will continue to stay here in the future.

- I stayed here on a business trip from Tokyo to Nagoya. - I also borrowed a few amenities (a smartphone cable and nail clippers), and the staff were kind and welcoming with warm smiles. - The breakfast buffet offered a wide variety of delicious options, and the energetic service from the staff was impressive. - The double Room was comfortable, and I was able to use the large public bath (a bit small) almost privately. - The only downside was that the elevator was crowded in the morning, and some guests couldn’t get on, so I recommend allowing extra time when leaving. Thank you very much for your hospitality. I’ll be back, and I’ve already recommended it to my colleagues!

No matter how many times we visit, Osawa Onsen never disappoints. We were very satisfied again this time, including the attentive service from the staff. On the drive home, we were already planning when to come back next. Thank you very much.

At the time of Reservation for a Multiple Night Stay, the second night was in a different Room, but when we arrived we were told there had been a cancellation, so it was easy and convenient to stay in the same Room.

I stayed for one night in early September. It was within walking distance of Susukino, and I could also walk to sightsee at the TV Tower and the Clock Tower. Breakfast was excellent, with many delicious dishes made using ingredients from Hokkaido. There was also a large public bath, which was very relaxing. I understand it can’t be helped since it’s a changing area in the Hotel, but I felt it would be more comfortable if it were a bit larger so guests could change calmly when it gets crowded. This became one of my good memories of Sapporo. Thank you very much.

It was a twin Room facing Hagi Bay. The sunset view was wonderful, and the moon was especially beautiful and memorable. Both dinner and breakfast were very delicious. Since this is Yamaguchi Prefecture, we enjoyed fugu prepared in various ways, and everything was excellent. It is a Hotel I would like to visit again.

Conveniently located near Kichijoji Station, with many restaurants and supermarkets nearby. The Room was easy to use, and it was a good Hotel. I rated the hospitality/service 4 because the self check-in machine was not working properly, but the front desk staff responded quickly and were very helpful. I didn’t add breakfast because I had an early morning for work, but the lunch poster in the elevator looked delicious. I already made a Reservation for my next business trip the following day, so I look forward to staying again.

All the staff were very pleasant, and their hospitality was outstanding—polite and kind at both check-in and check-out. The building itself may be old, but it is well maintained and felt very clean. The twin room with a kitchen was very spacious and seems ideal for a longer stay. However, the walls seem thin, so noise from the next room was noticeable. The large public bath was also spacious, well cleaned, and I was very satisfied. If I visit Togatta again, I would definitely like to stay here. Thank you very much!