ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 81หน้า

It was wonderful. The staff were very friendly and kind. I was truly impressed by the thoughtful touches throughout the Hotel, such as handwritten boards and information materials introducing birds you can see around the Hotel.\nThe Room was also very clean and comfortable, and the meals were delicious—especially the beef stew, which became my favorite. My family and I are already saying we definitely want to come again.

This was our third stay, and every year it exceeds our expectations. We checked in at 2:00 PM, and when we came out of the large public bath, it was raining. I had planned to go for a walk, but instead I was able to relax in the Room with a beer, which was great. The ReFa hair dryer in the Room was excellent as well. As for the food, the pumpkin fondue was outstanding—both the concept and the ingredients were wonderful. Every year there is some kind of surprising dish that delights us. I’ll work hard so we can come again next year!

The entrance has a pleasant fragrance. The room was clean and well-maintained, providing a sense of cleanliness. The lodge is available for accommodation even if you are not an Exiv member, and the spa and morning services are shared, allowing you to enjoy a luxurious atmosphere. The Japanese-style breakfast was particularly excellent.

Thank you for providing a baby crib—we were able to sleep well.

This secluded Accommodation in the mountains (with a day-use bathing Facility and a ski resort next door) is perfect for relaxing. With only a few Rooms, it was quiet, and since every Room has an open-air bath, I was able to enjoy the Onsen as many times as I liked without worrying about anyone else. The adjacent bathing Facility is also available, but the in-room open-air bath was spacious and more than enough. Breakfast and dinner were delicious as well. I didn’t have any particular complaints, but it wasn’t an especially memorable stay. Despite the upscale-style design, parts of the Facility felt more like a Business Hotel; although tasty, the meals didn’t convey much individuality (a clear signature); and the service felt slightly businesslike. I felt that with just small changes in these areas, it could leave a much stronger positive impression. Overall, with the spacious guest Room and open-air bath, it was good value for money, so I’d like to visit again.

We stayed as a family of three with our 5th-grade daughter. The Room was clean and comfortable, and we had a very relaxing stay. Both dinner and breakfast buffets were delicious, and we ate so much our stomachs hurt. If I had to ask for one thing, I would have loved a bit more variety of local specialties at breakfast, but there was more than enough food overall, so we were very satisfied. We were a little worried about the midsummer heat and the rural scenery, but we trusted everyone’s Reviews and are glad we chose this place. We enjoyed it together with visits to the Honda Collection Hall and Mobility Park, making it a fulfilling trip that felt different from usual—and we truly got to enjoy Motegi. We even saw shooting stars when looking up at the night sky, and were able to fully experience both nature and mobility. If we have another chance, we’d love to come back next time just to take our time stargazing.

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

Stayed after the New Year holidays at a very affordable price. This was my second stay, and check-in was easy and convenient using a QR code. The Hotel staff kindly assisted me as well. The bathroom and toilet are separate, allowing for a relaxing bath, and the bed is extremely comfortable. Located right in front of Chiba-Chuo Station, the access is excellent. There are also convenience stores and supermarkets nearby, making it highly recommended!

I stayed for work, and the room was spacious and clean, with excellent meals. The directions and assistance from the front desk when I went out for dinner were also great, making it a pleasant outing. I would like to visit again with my family next time.

The Room was very clean, which was great. It was helpful to be able to check crowding information for the breakfast venue and the large public bath on the TV. Since the Room was on the 3rd floor and seemed to face the platform, I noticed the noise from passing trains.

Due to high hotel prices in Kurashiki on Saturday, I stayed at this accommodation and traveled by train. The money saved on the hotel allowed me to enjoy a more luxurious dinner in Kurashiki. The room was more spacious than expected, and the bed and pillows were excellent. Although I arrived early, they kindly stored my luggage, and the free parking was very helpful. The customer service was also great.

From check-in, we had a very positive impression, and the rest of the staff were equally wonderful. The dining staff were all from overseas, but they served us with smiles and great dedication, and it was clear they are well trained. The food was delicately seasoned and served at just the right time to enjoy it at its best, and at breakfast we appreciated the thoughtful touch of having warm tableware. The bath was also spacious and very relaxing. We visited in midsummer this time, so we would love to return in a different season.

I stayed here while traveling around Kyushu. It was the cheapest Accommodation on my trip, so I didn’t have high expectations, but the staff were very helpful, the bath was great, and the breakfast was excellent and very satisfying. The Hotel is a bit old, but I was very pleased overall. If I have the chance, I would like to stay here again.

Staying in the detached room allowed us to relax without worrying too much about our dog’s barking disturbing others. We also finished all of our meals—they were delicious. We are also grateful to the staff for their sincere support during a late-night incident.

My wife and I visited from Kyoto. As it had not been long since the renovation, everything was very clean, and we had a comfortable one-night stay. The open-air bath in the guest room lets you fill it yourself—add cold water if it’s too hot, or add hot water if it’s too cool—so you can adjust the temperature to your liking. Both the hot and cold water flow were plentiful, making it a truly stress-free Onsen experience that’s hard to find. The meals were also excellent; each dish was thoughtfully prepared, and I felt the chef must be very talented. If I had to mention one minor complaint, it would have been perfect if we could have seen Mt. Aso clearly from the bath, but I understand that can’t always be helped.

The following items were listed in the Facility information, so I brought them from home, but they were actually provided at the amenity bar. I was very pleased, but it might be helpful to update the Facility information for future guests. × Comb/Brush × Bath Additives × Yukata × Lotion × Emulsion × Makeup Remover This time, I was able to stay at a very reasonable price, and I also appreciated the extension cord and extra towels provided in the Room. I will definitely use this place again when visiting Wakayama!

This is a very convenient Hotel. The Room was clean, and the staff were kind. The food was delicious, but I would have liked a bit more. Thank you very much.

We stayed in a twin Room. For a Hotel in the city center, the Room was spacious and exceptionally well cleaned, making our stay very comfortable. The staff seemed well trained, and the service was excellent. We had the Japanese set breakfast, which was delicious. It’s about a 10-minute walk from Sendai Station, and there is a subway station and bus stop right in front of the Hotel, making it very convenient for getting around. We would like to stay here again when visiting Sendai.

It was wonderful. We stayed here for our wedding anniversary. The food was delicious, too. My sore feet felt better after the natural Onsen. The baths seem popular—many locals came to use them.

This was not just a clean Accommodation, but a place that felt like a “second home,” filled with warmth and thoughtfulness. In every corner of the Room, we could feel the host’s care and affection, and throughout our stay we felt comfortable and genuinely welcomed. The meals were also truly outstanding. Each dish was prepared with great care and sincerity—delicious, and an unforgettable taste. We had a truly wonderful time and are sincerely grateful. We would love to visit again.