Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 81Page Number

Conveniently located just to the left after exiting Kanazawa Station, making it a great transportation hub. The front desk staff gave a polite and thorough explanation, which was reassuring. When I entered the Room, I noticed a slight odor at first, but I quickly got used to it. It was right after the holiday period, so the city was less crowded and I could relax—I’d like to stay here again.

I chose this Accommodation for its convenient access to Toshogu Shrine. Perhaps because many international guests stay here in large groups, the Room was spacious and comfortable. I was also happy that I managed to have the large public bath all to myself at just the right time. Breakfast was refreshingly different—you can choose from four kinds of grilled fish (I think), and there were plenty of dishes, so I was satisfied. If I had to mention a couple of concerns: the bath towel had a smell I didn’t like, and there was a long list of guests’ surnames displayed at the entrance. Considering that someone could take a photo and post it on social media for the whole world to see, it didn’t feel comfortable having names written where all guests could see them. (Maybe I’m just overly sensitive about it…)

After laughing at Toyokan for my friend’s birthday, we stayed here to relax. They even prepared a birthday gift for us—thank you very much. In the evening, we spent time in the lounge on the 10th floor while enjoying Japanese sweets. The bathroom was separate from the toilet, so we could use it comfortably without worry. We had breakfast at View Hotel. It was a very satisfying stay, and my friend was delighted.

It was my first time staying here, and I was impressed by the convenient location near the station, the mostly covered pathways that kept me dry even in the rain, and the proximity to convenience stores and restaurants. Some points of concern: The bathroom had some red mold and dirt in places, which caught my attention. Additionally, the showerhead was difficult to fix in place, making it a bit inconvenient to use. Since the lobby is on the first floor instead of the second, the otherwise smooth pathway from the station is slightly disrupted. (That said, there is an elevator, so it’s not a major issue, but it might be challenging for those with a lot of luggage.) Positive points: The amenities were excellent. There were skincare products for both men and women, wash towels with the showerhead, and tea bags and coffee as beverages. The inclusion of chocolate-covered barley snacks was a fun and tasty touch. The elevator to the guest rooms required a card key to select a floor, which was great for security. The room itself was very comfortable, with a satisfying bed and a large TV that allowed access to YouTube and other features. They also provided luggage storage before and after my stay, and the front desk staff were all very polite and attentive. Since I had a Multiple Night Stay, I left my card key at the front desk before going out, and I was impressed by how quickly the staff handed me the card key upon my return, even before I mentioned my room number. Although there were some concerns with the bathroom, overall, I was very satisfied and would like to stay here again in the future. Thank you!

The Room was spacious, and the bath and toilet were separate. The amenities were well stocked. There were also bath salts, so I was happy to be able to relax in the bath. The Hotel is conveniently located near Karato Market and shopping facilities, so we enjoyed exploring on foot. Thank you very much.

I stayed here with my parents and cousin. It was my first time in Kurokawa Onsen, and it’s a truly wonderful place. Among the many Accommodations, “Yamamizuki” was a Ryokan that left us extremely satisfied. [Setting & Baths] The rain we had been worried about never came, so we were able to relax and take our time. Since it was the perfect season, we were moved to be able to watch fireflies from the bath. I also recommend visiting in June. [Meals] Both the portion size and taste were ideal. Rather than the over-the-top extravagance that can be common at a Ryokan, the dishes felt genuinely “just right,” with thoughtful attention throughout. [Hospitality & Service] There seemed to be many international staff members, but their sincerity really came through, and their service was pleasant. With a comfortable sense of distance—not too close, not too far—the hospitality was also exactly “just right.” My parents and cousin were delighted as well, which I think says it all. I would love to stay again if I have the chance. Thank you very much.

This was my first stay, and I stayed in a wonderful Room renovated from a warehouse, where I could enjoy a Scandinavian atmosphere. Breakfast was also very stylish—cheese, bread, soup, and fruit—and I really enjoyed it. During my stay, the Hakodate fireworks festival happened to be on, so I was able to enjoy both the night sky and the night view of Hakodate. Over two days, I also went golfing during the daytime; it’s about 30–40 minutes from the Hotel, so I felt it’s perfect for a sightseeing + golf trip as well. All of the Hotel staff were very kind and attentive, and I truly appreciate all the explanations and advice they provided. I would definitely like to stay again.

Thank you for taking care of us for 3 days and 2 nights. I love traveling and stay at many Hotels, but I have never experienced a Hotel where the staff’s service and greetings were this outstanding. It’s rare to find such a strong spirit of hospitality in a Business Hotel. The large public bath was also wonderful, and cooling off while enjoying the view from the rooftop overlooking Monbetsu Port after a soak was such a happy moment! Breakfast offered everything from scallop sashimi to jingisukan, and everything was delicious—I ate too much on both days. The milk and yogurt from Okoppe were also incredibly tasty. I’ve only just checked out, but I’m already thinking about when to make my next Reservation. Thank you again—we’ll definitely stay here again!

I stayed here with my wife for our wedding anniversary. The Room and the in-room bath were very clean, and we were able to relax and enjoy a wonderful time. Both dinner and breakfast were delicious no matter what we tried, and we were truly impressed. All of the staff were kind, and greeted us every time we saw them, so even though it was just a one-night stay, we felt very comfortable throughout. If we have the opportunity, I sincerely hope to stay here again. Thank you very much for providing such a wonderful experience.

- I stayed here on a business trip from Tokyo to Nagoya. - I also borrowed a few amenities (a smartphone cable and nail clippers), and the staff were kind and welcoming with warm smiles. - The breakfast buffet offered a wide variety of delicious options, and the energetic service from the staff was impressive. - The double Room was comfortable, and I was able to use the large public bath (a bit small) almost privately. - The only downside was that the elevator was crowded in the morning, and some guests couldn’t get on, so I recommend allowing extra time when leaving. Thank you very much for your hospitality. I’ll be back, and I’ve already recommended it to my colleagues!

Not only is it conveniently located for accessing Dogo Onsen, but it is also in an excellent location for exploring the town. The staff were also very helpful, so I recommended it to a friend who was planning a trip to Dogo Onsen, and they immediately made a Reservation.

It was very clean and well maintained. The private open-air bath in the Room was wonderfully relaxing. Since it was summer and the Room was on the first floor, a few insects did drop by the open-air bath at night—part of the charm. If that bothers you, a morning soak is recommended. Having the toilet on a separate route from the shower room and washroom is very convenient when staying with multiple people. Overall, I think it’s a very good Hotel. The meals also felt just right in terms of variety.

Overall, we were satisfied with the Accommodation Fee. However, please note that the parking area is small.

We stayed here while sightseeing at Inuyama Castle. Each person had their own bed, so we were able to rest our tired bodies comfortably. Breakfast also offered a wide variety of options and was delicious, so everyone was very satisfied.

The renovated Room was spotless and very comfortable. The drink corner was available from before breakfast until after dinner, which was a great value.

Thank you so much for taking care of our family of four during our 2-night, 3-day stay. As others have mentioned in their Reviews, all of the staff were incredibly kind and warm, which made us truly happy! The food was delicious and made us feel so content, and since my husband’s birthday was coming up, you even celebrated it for us! We were deeply moved by your thoughtfulness. It became a truly wonderful memory. Thank you again! The spacious and spotless private family bath was amazing, and the Onsen water quality was excellent—simply the best! We were also really happy that the Onsen hair dryer was a ReFa. We highly recommend this comfortable, wonderful Hotel. Thank you so much for all your lovely hospitality!! We will definitely come back to stay again!

I stayed here again this year following last year. The lack of an auto-lock was not an issue for me. It was sufficient and satisfactory. There was plenty of parking space, and I could also park my motorcycle.

I stayed for a Multiple Night Stay. I was very happy to be upgraded to an available Room. Although the weather wasn’t great, I think the view from the balcony is the best at this Hotel. The staff were cheerful, and I had a wonderful stay. I would like to stay again next time.

I felt that the ingredients were handled with great care. The natural flavors were brought out beautifully, resulting in a course meal that never became tiresome. As shown in the photos, the tableware is wonderful and really enhances each dish. The sulfur hot-spring bath was gentle and soothing—I could have stayed in it forever.

Welcome drinks included coffee, soft drinks, and delicious onion soup. In the evening, wine and snacks were also available. The meals were served buffet-style and were satisfying. It would have been nice to have condiments on the table. The room and bath were well-cleaned, making for a comfortable stay. This is one of the accommodations I would like to revisit.