ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 78หน้า

From check-in to check-out, the staff’s hospitality was outstanding. As it was our anniversary, we fully enjoyed a stay on the special Executive Floor. The Room was very clean, and the view from the window was wonderful, allowing us to celebrate a truly memorable anniversary.

We stayed for two nights and three days to celebrate my 61st birthday a week early. The lounge staff shared the information about my birthday, and I was truly moved by everyone’s kind greetings. Our third-grade daughter also decided she wanted to do a “job interview” for her summer vacation school project, and we are deeply grateful that you took the time to accommodate her as well. She was thrilled, and she thoroughly enjoyed the pool and the lounge sweets—everything was wonderful. My wife was able to relax fully over the three days, and we’ve agreed that we would definitely like to stay again for our wedding anniversary at year-end. We will visit again as a family of three, so we look forward to seeing you then. Thank you again from the bottom of our hearts.

It was a very nice Hotel. They stored our luggage before check-in, and by the time we checked in, it had already been delivered to our Room. As other Reviews mention, the building feels a bit old, but “old” doesn’t mean “bad”—the classic design was actually lovely. The Room was a comfortable size, thoroughly cleaned, and very pleasant to stay in. For dinner, we had Japanese cuisine on the first floor. The fish was excellent and made for an enjoyable meal. Breakfast must be popular—although we went right at opening time, it was already quite crowded. The miso soup with plenty of ingredients was properly hot, the side dishes were carefully prepared, and the chef cooked omelets while also plating sea bream chazuke. Above all, the price was an amazing value. The entire property was impeccably clean, all staff were wonderful and attentive, and yet the rates were reasonable. If I visit Nagasaki again, I will definitely stay here.

I stayed here every time I traveled to Kobe on business. The location, room, and service are among the best of any Hotel in this area. At my last check-in, a staff member kindly spoke to me, which truly moved me. I would love to stay here again. Thank you very much.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

This property is in an ideal location for early-morning visits to Izumo Taisha Shrine. There’s also a FamilyMart convenience store very close by, which was extremely handy. During our stay, we enjoyed five types of private open-air baths, and felt refreshed both mentally and physically. The rabbit gaufrettes provided in the Room were perfect as travel souvenirs, and we also discovered the appeal of Izumo Winery. My first trip to Izumo left a strong impression with its lush green rural scenery—it was a truly mystical town with many different birds flying about. There are still so many places in Shimane I’d like to visit, so I’m already looking forward to coming back!

We stayed here on our first Disney trip with kids in two years. We also stayed about 10 years ago, and it’s still a wonderful Hotel—breakfast was delicious as well. Most of all, our kids were truly thrilled! I also remember how great the breakfast was when I visited with my husband before. Everyone at the front desk was very kind and helpful, and our kids even said, “They’re all so nice.” It really means a lot when staff are so warm to children. It made us forget how tired we were from Disney (in a good way). We’re planning to come again next year, so we’ll definitely stay here again. Thank you!

Whenever I visit Kurashiki, I stay here. The Room is spacious, and I really appreciate having a separate shower room. The breakfast is delicious, and the service is excellent. There are many great restaurants nearby (such as Yuunagi), and the location is convenient. This is a Hotel I would like to stay at again.

The ocean stretching out before you The view from the Room is wonderful, but enjoying a drink while gazing at the sea from the gazebo—and then relaxing in a bath—was simply the best. We will definitely return.

This was my first return in about a year. I stayed for two nights and three days, and it was still a great Hotel. The staff’s service was excellent as well. In particular, I was impressed by the attentiveness of the restaurant staff at breakfast. They worked efficiently, replenishing dishes and clearing used plates promptly. Because they were constantly checking the food, there was no concern—common at other Hotels—that fewer items would be available if you went later. This is a Hotel I would like to stay at again.

Conveniently located near the station and very clean. The front desk staff were friendly, and there were complimentary ice cream and shijimi clam ramen. For breakfast, you can choose Japanese or Western, plus all-you-can-eat options like Izumo soba and shijimi clam soup. Our whole family loved it and was very satisfied. There is also an Onsen, and it’s a Hotel we would love to stay at again when visiting Shimane.

We were welcomed at the entrance, completed a seated check-in, and when we arrived on our Room floor, the lovely aroma (bergamot) made us feel wonderful. Our Room was upgraded for us. The open-air bath in the Room was spacious and very relaxing. The large public bath was also excellent. Dinner was delicious from start to finish. The Shimane wine as an aperitif was so good that we also had a glass of white wine—and the tasting of three local sakes was outstanding. The meal included wagyu simmered in wine, simmered nodoguro (blackthroat seaperch), Shimane wagyu shabu-shabu, and unameshi—all incredibly tasty. I was completely full and thought I could only manage dessert, but I ended up finishing everything. So full! Breakfast was also wonderful—the freshly grilled overnight-dried conger eel was amazing. And my favorite treat, the shijimi clam miso soup, had large clams and a light flavor; it naturally made me let out an “ah,” like something out of Bakébaké-style folklore. All of the staff were polite and kind, and we felt very comfortable throughout our stay. It turned into a great trip, and we would love to visit again. Thank you very much.

I stayed here for the first time to visit my mother in the hospital in Niigata. Many Hotels in Niigata feel quite dated, and after a lot of 고민 I chose this one for its great location. After getting off the Shinkansen, I could get around under cover no matter the weather, and having nearby shopping facilities was incredibly convenient and truly helpful. I’m a bit particular about cleanliness, but the Room was very clean. Since I stayed two nights, around 9:30 a.m. housekeeping knocked on my door and asked what I would like regarding cleaning, so I requested only towel replacement and water. Next to the front desk there were complimentary amenities available to take freely, from bath salts to skincare items, which really impressed me. There was also a microwave in the lobby, so I was happy to be able to warm up rice balls. Every staff member who assisted me was kind, courteous, and gentle. I had planned to stay one night, but my mother suddenly needed surgery and I asked to extend my stay; they kindly accommodated me, for which I am truly grateful. Whenever I go to Niigata, I will definitely stay here again. Thank you for such a pleasant stay.

The location is excellent—just a short walk from the station with great access. When I asked to leave my luggage before check-in, I was told I could enter right away, which was a big help on such a hot day and gave me a chance to take a break. The entire building has tatami flooring, making it comfortable to spend time in the Room, and there is also a large public bath where I could relax and recover from fatigue. Breakfast had a wide variety of options and was delicious. The young male staff member on the floor was quick and efficient, which made for a pleasant start to the morning. Thank you as well for kindly assisting me with my inquiry about an item I left behind after returning home.

I booked this place for a relaxing trip with friends because I’d long been curious about the view from the open-air bath. The moment we entered the Room, we were thrilled by how clean and stylish it was—and by the amazing view right in front of us. Dinner was delicious with a great variety of dishes. The sunset from the open-air bath was incredible. Breakfast also offered plenty of options, and the freshly made rice balls were especially tasty. For a hot summer trip, it was perfect to skip sightseeing and simply unwind at this wonderful Hotel and feel refreshed—and we even got a great deal thanks to a time sale. A Hotel I’d definitely love to visit again.

As I’m elderly and can’t eat much, I stayed on a room-only Plan without meals. I was very satisfied with the beautiful view of Mt. Fuji right in front of me. The older manager and the staff were also very kind, and I really appreciated their hospitality. The Hotel was clean, and I would like to visit again if I have the chance. Thank you very much for taking such good care of me.

This is a small Hotel right in front of Lake Chuzenji, and we had a wonderful trip thanks to the thoughtful hospitality of all the staff. Both dinner and breakfast were beautifully presented and delicious, and we truly enjoyed them. My elderly mother was also very pleased. This is a highly recommended Hotel, and we would love to stay again if we have the opportunity.

I traveled because I wanted to let my three dogs run around and play freely! Unfortunately, two typhoons were approaching during our stay, but the indoor dog run meant all three could run as much as they wanted and were in great spirits. Since we were worried about the weather, we arrived at the Hotel early, and being able to use the indoor dog run was a big help. Both the dinner course and breakfast were delicious, and since this trip also celebrated our wedding anniversary, we were very satisfied. On our way home, our family talked about how we hope it will be sunny next time—and we’re already looking forward to returning. I was surprised at how fast the front desk explanation was at check-in, but the restaurant staff provided very courteous service and made our time truly enjoyable. Thank you very much.

This was my third stay. I always feel comfortable here, thanks to the spacious, clean Room with a great view, the rooftop pool, and the lounge. The breakfast you can take back to your Room seems to have changed slightly from before, but I was very satisfied. Although there was an issue this time with a typhoon approaching, I truly appreciate how pleasantly and flexibly you handled everything. I really love Storyline’s atmosphere and service, so I would definitely like to stay again.

The Room was a little small, but it was comfortable with no issues. The meals were extremely satisfying and very delicious. I enjoyed them so much that I regret not having room left for the late-night soba. I also enjoyed the ice cream and fruit milk after the bath. 　I was able to visit Naiku early in the morning and spend a solemn, peaceful time. Since the forecast said it would be cloudy, I headed out early without an umbrella, but a staff member from the Accommodation I met along the way kindly lent me one, saying the rain might get heavier—and that turned out to be absolutely right. Thank you very much. 　It was truly a fun and relaxing trip. When I visit Ise Jingu again, I would love to stay here again.