전국 × 고객 서비스 평가가 높은 호텔·료칸 - 78페이지

I loved the Japanese-modern exterior and the chic, calming interior. The guest room had a high ceiling, and the alcove lantern added a wonderful Japanese ambiance—I could really feel the good taste in the design. I heard there are only about 10 rooms in total, so the Onsen was never crowded and I could soak at my leisure. Dinner featured a wide variety of dishes using summer vegetables, seasonal fish, and local ingredients; I was very satisfied with the gentle seasoning. The edamame potage is something I’d love to have again. Breakfast also offered plenty of options and more than enough food—above all, the rice was delicious. From welcome to farewell, I felt truly high-quality service in every interaction with the staff. It was a stay that reminded me how glad I am to choose a Ryokan again after such a long time. Highly recommended Accommodation!

This was our first visit for a birthday anniversary trip. Everything was outstanding. There are only 13 Rooms, and each is a separate, unique detached villa. The interior is thoughtfully designed down to every detail, spacious and comfortable, and the garden is beautifully maintained, making it a very relaxing stay. As Onsen lovers, we barely had time to rest—we fully enjoyed all seven private baths as well as the bath in our Room. There is no large public bath, but there are six private Onsen baths that you can use freely at any time. The water is free-flowing and feels wonderful. The meals were also beautifully presented with great attention to appearance as well as ingredients—decorated with orchids, stunning to look at, and very generous in portion size. From wagyu beef to lobster and shark fin, it was an incredibly luxurious and delicious dining experience. I recommend arriving with a big appetite. The staff’s hospitality and service were excellent too. We were truly glad we chose this place for our anniversary trip—it’s an Accommodation worth visiting even if you have to fly there. I’d love to come back in another season, and I’m also curious about other Rooms, so I’m sure we’ll return. If you’re unsure where to stay, I highly recommend this place.

I was impressed first by the wonderful view. If I had arrived earlier, I would have liked to relax in the lounge and enjoy it longer. Each dish tasted handmade. Everything was delicious, and since all drinks were free, I could dine slowly and comfortably without worry. I also liked the chef’s call when new dishes were served. The Room was clean, and I could unwind while looking out at the birch trees. Ideally, it would have been nice to have a large public bath, but the in-room bathroom was spacious and spotless, so I could soak in the tub at leisure. This is an Accommodation I’d love to visit again.

We stayed at this Hotel for a company trip. It is in a great location—just a short walk from Kokusai-dori and within walking distance of both Miebashi Station and Makishi Station on the Yui Rail. The all-you-can-drink Awamori and Orion Beer servers on the first floor were also very popular with our group. I would definitely like to stay here again for a private trip.

The Onsen had excellent water quality, and just as its name suggests, it left my skin smooth and silky. It was a truly wonderful Onsen, especially Ryujin-no-Yu. Both dinner and breakfast were very delicious. I also appreciate your accommodating my allergies. I would love to stay again.

The Room was also kept very clean. Given the current situation, I’d say it offers outstanding value for money, including meals! It seems a new location will be opening near my hometown as well, and I’ll definitely use it.

Upon arrival, your son—nearly three years old now—welcomed us with a cheerful “Welcome.” His slightly shy expression was so adorable that it instantly brought a smile to our faces. Having known him since he was a baby, seeing him again each year is one of the reasons we keep coming back. This time we stayed in the Room “Hagoromo.” From the spacious veranda, we could lie back at night and gaze up at a sky full of stars. Spending time there in the pleasant evening breeze, pleasantly tipsy after dinner and drinks, felt like pure luxury. The cuisine was a summer herbal course. The mousse-like sauce made with herbal broth had a distinctive depth of flavor—I couldn’t resist asking for a spoon and enjoyed every last drop. The tomato simmered in herbal broth and served chilled also had more of a Western touch than before, making it an elegant and refreshing dish. The happy-hour herbal-syrup frappe was perfect for cooling down after our walk; it felt truly reviving. The morning coffee also tasted exceptional, so I asked about it and learned they use rare peaberry beans. Because only one bean develops instead of the usual two, the flavor is said to be more concentrated—and I was told the owner carefully roasts them from green beans himself. I was deeply impressed to see the same sincere dedication found in their herbal cuisine reflected in their coffee as well. Once again during our meal, the proprietress spoke with us warmly by our side. I started writing Reviews after last year’s visit, and looking back, I realized that Accommodations I rated highly always shared one thing: heartfelt hospitality with true attention to detail. This Accommodation embodies that better than anywhere else—and I feel that even more strongly now.

This Accommodation features only 10 detached villas, surrounded by rice fields and the deep green of the mountains. You’ll be welcomed by Mi-chan, our resident cat, along with the friendly Kamo team. In the open-air bath attached to your Room, you might even be greeted by a tiny Japanese tree frog—small enough to fit on your fingertip. The meals are delicious and perfectly portioned. All staff were warm and welcoming, making our stay truly comfortable. We’ll definitely be back!

The hot springs, the meals, and the Room were all wonderful. We were also deeply impressed by the warm hospitality and welcoming smiles of all the staff. We would love to visit again!

As soon as we arrived at the parking lot, Hotel staff came over and helped carry our luggage. The entrance, surrounded by trees, had a lovely atmosphere, and the Room felt comfortable with its modern Japanese style. The private open-air bath was pleasantly lukewarm—perfect for relaxing—while the large public bath was set to around 41°C, which felt just right. The water is clear and neutral in scent and taste, leaving a refreshing feeling after bathing. Dinner was a chef’s creative course menu, and each dish was carefully prepared—we were very satisfied. For us in our 60s, it was almost more than we could finish. The grounds are spacious, with spring water flowing into a pond with koi. The pathways are full of charm as well, but they are somewhat long and include slopes, so older guests should take care. At check-in you can receive feed for the ducks. Ducks (and cats) come close looking for food and are adorable, but they may compete for it; some guests were bitten when feeding directly from their hand, so please be careful. After an unexpected evening rain stopped, we looked outside late at night to find a sky full of stars. On clear summer nights, it seems you could lie back on the terrace couch and enjoy stargazing. I did wish the Room trash bin were a bit larger. The staff were thoughtful in many ways overall, making this a very pleasant stay.

We stayed here with our dog. Above all, we were impressed by how spotless the villa was. The interior was carefully cleaned down to every corner, with no dust at all, so we could let our dog relax and roam freely with complete peace of mind. Not only the inside, but also the pool and lawn were beautifully maintained—the grass was clean enough for people to walk on barefoot. We were truly amazed at how impeccably kept it was as an Accommodation for guests traveling with dogs. From before our stay, we received very thoughtful emails, and throughout our visit we could feel the owner’s wonderful personality and hospitality in so many ways. Due to a typhoon, we had to give up one night of our originally planned two-night stay, but they handled everything very kindly and even extended both our check-in and check-out times for the remaining stay. Thanks to that, we were able to stay longer than expected and relax at a leisurely pace. At farewell, they even gave us a small gift—we were touched by their warm hospitality until the very end. The location is also excellent: convenience stores and the beach are nearby, and “Banya,” where you can enjoy delicious Kujukuri seafood together with your dog, is also close. The area is very quiet, so we could unwind at night as well. As a destination for traveling with a dog, it’s rare to find somewhere this safe and comfortable. It was truly a wonderful villa that made us want to come back again—definitely a repeat visit!

Just as in the photos on Ikkyu, the property is surrounded by nature, and the location overlooking the Kofu Basin is truly spectacular. The room is compact, but its tent-like design makes it fun. The bath isn’t a hot spring, but the night view from the open-air bath was stunning and more than satisfying. Before dinner, we relaxed by swaying in a hammock on the terrace and taking our time by the campfire. Dining while watching the scenery gradually shift from dusk to a glittering night view felt incredibly luxurious, and the food was delicious. Everything—from in-room facilities and amenities to tableware and cutlery—shows great attention to detail, and overall it has a wonderful sense of style. In the morning, I woke up before dawn and spent time watching the Kofu Basin slowly brighten from a landscape still lit with city lights, with Mt. Fuji in view. Having coffee by the campfire was an unforgettable experience that I’m sure I’ll remember for a long time. I highly recommend this place; however, breakfast is self-prepared, so that may come down to personal preference.

Despite the very convenient location, it was quiet and peaceful once inside the hotel. At first I wasn’t sure where the parking lot was, but it was actually in a very easy-to-find spot. It was perfect for a woman traveling alone. Being able to enjoy delicious meals without going out was wonderful. Thank you very much.

The natural Onsen was very clean, with an alkaline spring quality that felt silky-smooth and wonderfully soothing. I used it three times. Since I could check availability, I was able to enjoy it privately without sharing with others.

We stayed in a cottage for the first time with our family and our dog, Maro! As soon as we stepped inside, the kids were thrilled, saying, “Wow! So clean! This is great!” Maro had a wonderful time running around on the lawn, and seeing how happy he was made us smile too. The sea was a bit rough, but we could still take a walk to the beach and had a great time. In the evening, we enjoyed a BBQ with our own ingredients. Everything was neatly set up for us, so preparation was smooth and we all had fun together. The amenities were excellent, and the kitchen area and cooking utensils were clean and easy to use. It was truly amazing to be able to relax with our family and dog without worrying about anyone around us. The kids were very happy too—it became a wonderful memory for our whole family. We’d love to come back again with Maro!

This was our second stay at Umekiya. We stayed once before and it was so great that we chose it again. The owner talked with us about why we picked this place again, as well as products made on Awaji Island and shops run by local creators, and we were able to actually stop by. They also share recommended spots around Awaji Island. On our second visit, we used a nearby super sento. It was extremely crowded with locals, so while Umekiya doesn’t have a bathtub, if you want to take your time in the bath, it’s better to use Umekiya. The Wi‑Fi in the Room (which didn’t work well last time) had been improved, but the best part is spending time enjoying the atmosphere in the shared space on the first floor while having free drinks. There are two shared toilets, but my family wished they were separated for men and women. It’s also hard to tell whether someone is inside; even though one of them was vacant, I was knocked on and asked to hurry up. It would be helpful if it were easier to see whether each toilet is occupied or not. If we come back to Awaji Island again, this is a place we’d like to stay at.

In a small Japanese-style room, I enjoyed the sweetness of local vegetables while imagining that merchants from long ago might have stayed here alone as well. Perhaps because of the terrain there is no railway, which may help create the town’s calm atmosphere. On the way back, when I was kindly given a ride on the bus toward Chichibu, I was deeply impressed by driving that was more considerate than anything I have ever experienced. Even on mountain roads, the driver’s smooth control never caused sudden tilts in any direction, and he consistently kept safely to the left edge of the road to allow oncoming traffic to pass. I wasn’t able to thank the driver when getting off, so please allow me to express my gratitude here.

Thank you very much for your hospitality. The staff’s polished service was outstanding, and the room felt extremely clean. The size, amenities, and in-room facilities were all very satisfying. In particular, the room with a balcony this time had a wonderful view and was perfect. The Bay Club Lounge is on a completely different level from lounges at other hotels, and we were able to spend an elegant, relaxing time there. The cocktails, mocktails, and food are always truly delicious and make us feel happy. We sincerely hope these wonderful services will continue unchanged in the future... Thank you again for your warm hospitality.

This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we were able to relax throughout our stay and enjoy a special time. The clean and comfortable Room, the wide variety of delicious and thoughtfully prepared buffet dishes, and the wonderful Onsen—all exceeded our expectations. Everyone in our group was very satisfied with this trip. When we visit Kusatsu again, we would definitely like to stay at Hotel Ichii again.

This was my first stay here. I had dinner at the restaurant on the first floor. The Yamayuri pork was tender and delicious, and everything else—like the rosemary-scented potatoes and the fresh fish carpaccio—was excellent as well. All of the staff were smiling, pleasant, and courteous, so I had a truly enjoyable time. They had heard from the front desk that it was my husband’s birthday, and I was happy they wrote a congratulatory message on the dessert plate. In the morning, we chose the bento-style breakfast on the 12th floor and were very satisfied. The fresh juice was delicious, and having breakfast while looking out at Yamashita Park and the Bay Bridge right in front of us was wonderful. The room also had chic interior decor that felt very relaxing. The TV was impressively large, which made it even more enjoyable. I’d like to come back from time to time to enjoy a special getaway.