ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 70หน้า

We stayed from August 1 to 2 for my girlfriend’s birthday trip. From the moment you step into the Hotel, you’re overwhelmed by the incredible setting—this alone is more than satisfying! The Hotel is kept beautifully clean, and the stunning views throughout are truly soothing. The amenities are well stocked, and the food is unbelievably delicious—everything feels exceptionally fulfilling. During meals, the staff always watched the timing and brought each dish at just the right moment, and they even helped us celebrate her birthday. Every member of staff was genuinely wonderful, and we were grateful from start to finish. It became an unforgettable birthday trip. Thank you so much—we’ll definitely stay again!

From the pre-check-in lounge and light snacks to the Room, playroom, karaoke room, and large public bath, everything was clean, comfortable, and plenty of fun. Dinner was long-awaited, and we enjoyed more crab than we ever have before; the fresh seafood and beef steak were also very satisfying. Breakfast was just as excellent—especially the delicious burgers. Our whole family had a wonderful stay. Thank you very much.

We stayed here to celebrate my mother’s 60th birthday. Every detail was thoughtfully taken care of, and we felt comfortable throughout our stay! Thank you for the warm hospitality and attentive service! The Room I had wanted to stay in for so long was very clean and spacious, and I’m truly glad we chose it—we had a genuinely happy time. The Onsen was never crowded, and there was also a sauna, so we could relax at our own pace—it was wonderful! My mother was absolutely delighted, and it became a memorable trip. This is a Ryokan I definitely want to visit again. Thank you so much!!

Choosing a Room with a lake view was absolutely the right decision! It’s a wonderful Hotel, and the price was very satisfying!! They offer free bicycle rentals, so we could cycle to Matsue Castle and along the lakeside, and it became an amazing trip. The Onsen was also very relaxing, and I was impressed by the choice of shampoo and conditioner. We were also very satisfied with the breakfast buffet with a great view. All of the staff were friendly, and we had a comfortable stay. Next time, I’d like to visit to coincide with the fireworks festival. Thank you for taking such good care of us.

Once again, our whole family had a wonderful two-day stay. From the moment we arrived, the staff were exceptionally kind and attentive as always, and we truly appreciate it. A variety of food and drinks are also available in the lobby, which our children look forward to every time. This time as well, they were especially excited for the brown sugar buns and warabi mochi, and they were delighted. We were also very satisfied with the pool, including the slide. Both dinner and breakfast were very luxurious and made for a great time together. Thank you as always. We will definitely stay again.

Hokkaido Hotel, conveniently close to town and offering Tokachigawa Onsen, is one of my favorite places to stay. Although I am a repeat guest, it had been a while since my last visit, and I was truly impressed that the front desk staff remembered my name. It may be because I once hosted a 60th birthday celebration party at this Hotel, but the hospitality of the front desk staff—the face of the Hotel—was excellent. However, there was one point that left me slightly dissatisfied during the Japanese kaiseki dinner, so I could not give all 5s. That said, the follow-up from the floor manager afterward was outstanding. I am always grateful for your courteous service. I have already made my next Reservation as well.

The amenities were well stocked, and I had another comfortable stay. Thanks to the Diamond member benefit upgrade, I was able to see the Kerama Islands and airplanes from my Room. The breakfast omelet and croissants were just as delicious as always.

I’m a repeat guest in Sendai. With direct access to the station and luggage storage available, it’s truly convenient, and the Facility is excellent. I usually stay in a wide single, but this time I was able to make a Reservation for a Superior Double (it’s often hard to find availability). It was a bit more spacious, a corner Room with a sofa, and the bathroom, sink area, and toilet were completely separate. The bath also had a jet tub, making it very comfortable. Since I often stay on weekends, Rooms are rarely available, but if I can make another Reservation next time, I’d love to stay in this Room again.

This time we stayed in the dog-friendly Room with our daughter and her husband. My spouse and I have stayed here four or five times, and we keep coming back because the meals are delicious and the service is very attentive. It was our daughter’s first visit, and she was happy with how good the food was. Since it was our first time visiting in summer, we were surprised by how many insects there were and how crowded it was, but we were able to spend comfortably in the Room. However, one Room for four people and two dogs felt a bit cramped, so next time we plan to book two Rooms. The Room was clean and had no dog odor.

It was our first time staying near Toyama Station, and we stayed as a family. There were three women, but the Room was spacious enough, and it was great to have a facial steamer and massage equipment in the Room, as well as amenities like a choice of shampoo we liked. The location was excellent too. We booked a Plan that included parking, and even though we went in and out several times, they provided us with tickets accordingly, which was very helpful. When we visit Toyama again, we would definitely like to stay here again.

I stay here around the same time every year. This year again, I was able to truly relax and feel refreshed. The staff were attentive, and everyone was wonderful. There are more foreign attendants now, but their Japanese is excellent, and I imagine they are well received by international guests as well. I use a wheelchair, and the considerate support provided was just right, making my stay even more comfortable. Having an Onsen in the Room that I can enjoy anytime is also fantastic. I would love to come back again for a relaxing stay. Thank you very much.

It had been a long time since I last had the chance to visit Europe, but at Shima Mediterranean Village I was able to experience those nostalgic streetscapes again after so many years. Combined with the beautiful coastline of the Shima Peninsula, it made for a wonderfully relaxing stay, and I truly felt glad that we chose this Hotel. Meals were served buffet-style, and both breakfast and dinner were of a very high standard—I was extremely satisfied. I could also sense the passion and attention to detail of everyone involved in preparing the dishes, which left a strong impression. As we stayed with our pet dog, I had some concerns about our dog’s toilet needs and asked for advice. Thank you very much for your courteous support, including sending photos to help us. I would also like to express my sincere gratitude for your consideration regarding changing breakfast (especially the female staff member at reception). Thanks to your help, we were able to stay with peace of mind together with our dog and enjoy a wonderful time. If we have another opportunity, we would love to visit again.

All the staff were kind, and it was a very nice Accommodation. Cleansing products were provided in both the large public bath and the private open-air bath, which was very helpful. The shampoo had a mild cleansing effect, so I wish I had brought my own.

When we arrived at Omoide Roman-kan by car, staff were already there and guided us to the parking area. Their service was polite and pleasant, leaving a great impression. In the lobby, you can enjoy as many drinks as you like. There were draft beer, sparkling wine, and sake as well. It’s available not only at check-in but also after bathing, and they also had ice pops. No matter what you have, there are no extra charges. The meals offered a wide variety of dishes, and everything was delicious. We were happy to be able to enjoy local specialties. Here too, no matter how much alcohol you drink, there is no additional fee. Our Room was a twin Room, but it was very spacious and impeccably clean. The sofa and cushions were the perfect place to relax. The baths were excellent as well—the tea open-air bath felt wonderful. It was also great that there is a separate riverside open-air bath. A large public bath before dinner, then the riverside open-air bath after dinner… We went in both before and after breakfast too. The massage chairs were also free to use. This was our first time staying at an all-inclusive Accommodation, and it was truly exceptional—everything was taken care of for us. We would love to stay again.

The twin Room was spacious, clean, and flawless. The mattress felt a bit old-fashioned, but I slept well. The shampoo and other amenities smelled wonderful—easily the best among my recent Hotel stays. The breakfast buffet was also amazing. I topped my waffle with whipped cream and maple syrup, and there were plenty of sushi (including temari sushi) and other Japanese dishes too—I wished I had saved more room beforehand. After finishing, I noticed there were puddings and smoothies at the counter, but I had already left my seat so I had to give them up reluctantly. They also lent us rental bicycles on both days, which was a huge help in the heat. Thank you very much. I’ll definitely stay again!

Thank you very much for taking care of us for four days! Thanks to you, we were able to spend an amazing four days. The Room was spacious, thoroughly cleaned, and very comfortable. The Hotel was also clean, calm, and relaxing—everything was wonderful. Breakfast offered a wide variety of options and everything was delicious, and the valet parking service was excellent as well. Above all, we could truly feel the thoughtful hospitality from all of the staff, which made our stay extremely pleasant. We will definitely stay again next year!

The front desk service was excellent. They kindly explained anything I didn’t understand. Staying for two in the ¥8,000 range is very affordable. It’s close to the station, and there are plenty of reasonably priced places nearby—from restaurants to izakayas and snack bars. I’d like to stay again.

This was my first stay here, and it was an even more wonderful Hotel than I had imagined—I was completely satisfied with my visit. First… The Room was very clean and comfortable, and I was able to relax and take my time. Since time spent at the Hotel is one of the pleasures of traveling, I was happy to be able to enjoy such a comfortable Room. Both dinner and breakfast were delicious with a wide variety of dishes, and I was very satisfied. I also enjoyed ingredients unique to Hokkaido, making mealtime another highlight of the trip. Above all, what left the strongest impression was the excellent service from all the staff. Everyone greeted us with a smile and provided kind, attentive, and warm hospitality, which made our stay truly pleasant. The Room, the meals, and the staff were all outstanding—this is a Hotel that made me genuinely feel glad we chose it. One of our goals this time was simply to stay in Niseko itself, and including the time spent at the Hotel, it became a wonderful memory. If I have another chance to visit Niseko, I would definitely like to stay here again. Thank you very much for such a lovely time.

A refreshing solo trip to Yamagata! Even the Golden Week crowds melted away in the hot bath and massage chair, and choosing the Japanese-style breakfast was absolutely the right call. Flawless!

I stayed on the Early Bird 56 / No Meals Included Plan in a Corner Double Room for Single Use (Non-Smoking) (Double). This was my first time staying near Fukushima Station, and I’m glad I chose this Accommodation. The Room was compact, but clean and easy to use. In particular, the bathroom was very clean, which I think is especially appreciated by women. Amenities are placed next to the elevator for you to choose what you need, and everything necessary is available. Also, I was pleasantly surprised at how delicious the drip coffee in the Room was! The staff were very kind as well, and I had a comfortable stay.