ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 66หน้า

I forgot my charger and was able to borrow one. The staff were very kind and pleasant. The Room and bathroom were kept clean. Breakfast was also delicious. I would like to stay here again.

This Accommodation was in a wonderful location—close to both the mountains and the river, and just a few minutes’ walk from the station. Most memorable of all was the emerald-green Onsen with its soothing sulfur scent. It felt so good that we ended up soaking five or six times during our one-night stay, and as Onsen lovers we were completely satisfied. The two-tier layout—with a hotter bath and a lukewarm bath—was also very convenient, letting us enjoy alternating temperatures. We also appreciated that both dinner and breakfast were not overly large, but just the right amount. There were many local specialties, and we especially enjoyed the pudding made with freshly laid eggs from a nearby poultry farm, as well as the Onsen eggs. The next day we even visited the poultry farm you recommended and bought some eggs to take home! Above all, everyone at the front desk and in the restaurant was incredibly kind. They spoke to us warmly and helped us with all sorts of questions about sightseeing spots. Thanks to you, my child and I had a truly wonderful trip together. We are sincerely grateful. It was an unforgettable Accommodation—one that makes us want to return next time with my father and my daughter as well. Thank you very much.

Thank you for taking care of us the other day for my wife’s birthday!! In a word… it was amazing!! The Room, bath, sauna, food, hospitality, and views were all perfect. The weather was a bit iffy, but we were very satisfied to catch a brief break in the clouds and see Mt. Fuji. My wife was happy too!! We would definitely love to visit again!!

The hot spring water is gentle and the temperature is just right. As others have mentioned, the private bath is easy to use and absolutely wonderful.\nOur child was thrilled to experience an open-air bath for the first time.\nThe alfonsino (kinmedai) was delicious—we ordered an extra portion and highly recommend it.\nThe service and hospitality were excellent as well!\nAbove all, we were amazed by the value for money—the quality of the meals and the hot spring water at this price in this area is truly highly recommended.

The view from the open-air bath is amazing. I was able to relax in the free-flowing Onsen. The meals were very delicious and satisfying. Since each dish is served individually, I could enjoy my meal at a leisurely pace. I was curious about something that looked like a red bridge in the distance from the dining area, but it seems to be part of an airport facility. The Room is spacious and comes with a massage chair and an open-air pot bath, which also made me very satisfied. There are many Reviews saying the building is old, but does that cause any inconvenience? It didn’t bother me at all. The staff were very kind and soothing. Please let me stay again.

The complimentary drinks (including plenty of alcohol) and breakfast were excellent. With those Facilities and that level of service at such a low price, it was outstanding. If I had to mention one thing, the washing area in the Onsen is small, so it would be appreciated if women’s hours could be longer.

We have stayed here for three consecutive years while visiting the Tomonotsu Museum—two years in “Kai,” and this time in the newly opened “RiSA.” In the past, we served ourselves at dinner and would set everything out on the table at once while checking the menu. This time, each dish was explained to us in the dining room, and we were able to enjoy our meal at a relaxed pace, which made us very satisfied. We truly appreciated the attentive service. We’ll be back again next year.

Because it is located on a hill, you can enjoy a beautiful, truly magical sunset. The meals feature local ingredients, including some unique dishes, and everything was delicious. The Room was spacious and comfortable for a relaxing stay.

This is a heartwarming hotel where every detail reflects genuine care for guests. Our whole family became fans. They also shared information about nearby sightseeing spots, and later put together brochures along with a handwritten message. The children’s amenities were well stocked, and when co-sleeping with a child, they prepared the room by pushing the twin beds together—very family-friendly. I feel this is a one-of-a-kind hotel that truly values its guests. Highly recommended!!

I stayed for two nights over the weekend. The location was convenient—close to the station, and just one stop to Kanayama by Limited Express. I drove to the Hotel, and it was very helpful that I could park for free both before check-in and after check-out. The Room was clean, and the amenities were plentiful; I was impressed to find different types of charging cables, a microwave, and even croissants available. Breakfast offered a wide variety of options—so many that it was hard to choose—and everything was delicious. I would definitely stay again!

Due to a car accident on the way to the inn, we arrived much later than expected. When I called to let you know, you kindly prepared dinner for us, which was a great help. Thank you very much. It was a wonderful place, and I would love to stay again.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

We visited for a summer vacation with my partner and to celebrate an early birthday. Compared with other Hotels in the same price range, we truly enjoyed an exceptional resort experience. We stayed in a Room with a private pool, and the Room was thoroughly cleaned down to every detail. In the spacious, spotless space, we were able to relax and enjoy a peaceful time thanks to the kind attentiveness of all the staff. Although there were a few minor issues due to recent typhoon operations, you responded flexibly and promptly. There were no problems during our stay—thank you very much for your thoughtful support. The day before coming to this Hotel, we stayed at another Marriott-affiliated property with a lion logo, but compared to that one, we were extremely satisfied with everything here—service, Facility, and meals! We will definitely visit again within a year!! Thank you for such a wonderful summer vacation.

I have stayed at many well-known Hotels in Tokyo, and this was without a doubt the No. 1 experience. The view toward Tokyo Station and the Imperial Palace was outstanding. While other Hotels have unfortunately lost their former views due to new high-rise construction, I believe this Hotel will continue to offer an unchanged panoramic view of Tokyo for years to come. The Room was very relaxing, and the thoughtful touches such as fruit and items in the refrigerator made for a comfortable night’s stay. I also visited the bar—the authentic pizza was delicious, and the staff were attentive, which made me very satisfied. For breakfast I had the American breakfast; everything was high quality, and with the pleasant service from the staff, it was a truly enjoyable time. If I had to mention one thing, I would have liked a more extensive selection of amenities, but overall it was an experience that ranks among my No. 1 stays.

The meals are very healthy, using locally sourced ingredients. However, many dishes require guests to cook for themselves, such as shabu-shabu and kushikatsu, and they also feel like dishes that even we homemakers could make. In other words, it seemed there were few dishes with a creative twist. Using freshly harvested vegetables and eggs, I would like the head chef to offer more elaborate dishes. The Room and bath were wonderful, and we were able to relax while fully enjoying nature. This time, when we asked, additional towels were brought free of charge; however, since we bathe in the Onsen multiple times, we would be happy if two towels per person could be provided from the start. Thank you very much.

The service was attentive, and the breakfast buffet was delicious and very satisfying. The bed was also very comfortable. The hotel uses ultra-soft water, which was excellent. The post-bath amenities were also a nice touch.

I stayed for a Multiple Night Stay. The staff were very helpful, and when I returned the next day, I was happy to find fresh towels hanging on the doorknob. The bathroom was small, but I had a comfortable stay. Thank you for your hospitality.

While looking for an Accommodation on the way from Ise to the Kumano Kodo, I found this place. As the Reviews said, it was a simple yet very good Accommodation. I enjoyed the instant miso soup at night and in the morning, and the breakfast bento and coffee were also delicious. The staff were very friendly as well.

Go down to the ground-floor level at Nagano Station, cross the crosswalk to the right, and you will find the entrance immediately. The escalator was out of service, so I took the stairs up to the front desk on the second floor. (Please note this if you have difficulty walking.) I stayed for two nights and was happy with the warm and courteous hospitality throughout. I also appreciated the welcome drink and happy-hour alcohol service. From the 10th floor, I could see mountains behind Nagano Station, which really made me feel like I was in Nagano. Was it only me who couldn’t connect to Wi-Fi in my Room? Even when it connected briefly, it disconnected right away. That was my only disappointment; otherwise, I had a comfortable stay overall. Thank you very much!

We stayed in a suite. We were very satisfied with the size of the Room and the terrace, and the peaceful rural view was truly soothing. We could also see the stars clearly at night. We enjoyed the welcome drink and sweets, which raised our expectations for dinner—and they did not disappoint. The course meal served in our Room was wonderful, with the staff kindly explaining each dish, and even the chef came to greet us in person. Everything looked beautiful, but it tasted exactly as amazing as we hoped—perhaps even better. I ate each dish in genuine amazement. It made me wish we could casually enjoy this cuisine nearby whenever we wanted. As for dessert at dinner, we were surprised by both the canelé and the chocolate—the canelé for its delicious flavor, and the chocolate for its unique texture! It’s not hard; there’s something special inside. I truly hope you’ll try it. Breakfast was very filling. The egg dish was so luxurious that I couldn’t help blurting out “Wow!” I felt happy thinking, “I ate so many vegetables!” The bread was homemade and delicious, and they kindly wrapped up what we couldn’t finish to take with us. With meals like this included, we looked at each other as a family and said how unbelievably affordable this Accommodation Fee felt. We were also happy to purchase a lovely wood plate as a souvenir—it made for a wonderful stay overall. Thanks to the warm hospitality of all the staff, it became a trip where we lost track of time, and meeting the chef’s kind personality as well made us deeply grateful for such delicious food and such special moments. Thank you very much for taking such great care of us.