전국 × 고객 서비스 평가가 높은 호텔·료칸 - 66페이지

Since we planned to have dinner out while traveling in Kyoto, we chose a plan with breakfast included. We really liked that welcome drinks were available with unlimited refills during certain hours. The breakfast buffet also had a wide variety of options and was excellent. The price was reasonable, and we would like to stay again if we have the opportunity.

Due to a car accident on the way to the inn, we arrived much later than expected. When I called to let you know, you kindly prepared dinner for us, which was a great help. Thank you very much. It was a wonderful place, and I would love to stay again.

I loved the Japanese-modern exterior and the chic, calming interior. The guest room had a high ceiling, and the alcove lantern added a wonderful traditional touch—I could really feel the good taste in the design. I heard there are only about 10 rooms in total, so the hot spring was never crowded and I could soak at my leisure. Dinner featured a wide variety of dishes using summer vegetables, seasonal fish, and local ingredients; I was very satisfied with the gentle seasoning. The chilled edamame soup was something I’d love to have again. Breakfast also offered plenty of options and generous portions—above all, the rice was delicious. From welcome to farewell, I felt truly high-quality service in every interaction with the staff. It was a stay that reminded me how glad I am to choose a ryokan again after so long. Highly recommended!

This was our first visit for a birthday anniversary trip. Everything was outstanding. There are only 13 Rooms, and each is a separate, unique detached villa. The interior is thoughtfully designed down to every detail, spacious and comfortable, and the garden is beautifully maintained, making it a very relaxing stay. As Onsen lovers, we barely had time to rest—we fully enjoyed all seven private baths as well as the bath in our Room. There is no large public bath, but there are six private Onsen baths that you can use freely at any time. The water is free-flowing and feels wonderful. The meals were also beautifully presented with great attention to appearance as well as ingredients—decorated with orchids, stunning to look at, and very generous in portion size. From wagyu beef to lobster and shark fin, it was an incredibly luxurious and delicious dining experience. I recommend arriving with a big appetite. The staff’s hospitality and service were excellent too. We were truly glad we chose this place for our anniversary trip—it’s an Accommodation worth visiting even if you have to fly there. I’d love to come back in another season, and I’m also curious about other Rooms, so I’m sure we’ll return. If you’re unsure where to stay, I highly recommend this place.

I have stayed at many well-known Hotels in Tokyo, and this was without a doubt the No. 1 experience. The view toward Tokyo Station and the Imperial Palace was outstanding. While other Hotels have unfortunately lost their former views due to new high-rise construction, I believe this Hotel will continue to offer an unchanged panoramic view of Tokyo for years to come. The Room was very relaxing, and the thoughtful touches such as fruit and items in the refrigerator made for a comfortable night’s stay. I also visited the bar—the authentic pizza was delicious, and the staff were attentive, which made me very satisfied. For breakfast I had the American breakfast; everything was high quality, and with the pleasant service from the staff, it was a truly enjoyable time. If I had to mention one thing, I would have liked a more extensive selection of amenities, but overall it was an experience that ranks among my No. 1 stays.

I stayed for a Multiple Night Stay. The staff were very helpful, and when I returned the next day, I was happy to find fresh towels hanging on the doorknob. The bathroom was small, but I had a comfortable stay. Thank you for your hospitality.

While looking for an Accommodation on the way from Ise to the Kumano Kodo, I found this place. As the Reviews said, it was a simple yet very good Accommodation. I enjoyed the instant miso soup at night and in the morning, and the breakfast bento and coffee were also delicious. The staff were very friendly as well.

I always stay here when I’m on business in Onomichi or Fukuyama. With courteous service, clean rooms, and a pleasant surrounding environment, I can stay with peace of mind. I have another business trip next month and wanted to book again, but unfortunately you were fully booked, so for the first time in a while I’ll be staying at another nearby hotel. It’s disappointing, but also a little exciting. I definitely hope to stay with you again in January. Thank you for providing such a comfortable environment.

All the staff are wonderful, making this an excellent Hotel. The free, spacious parking is also a plus. Breakfast was very satisfying, and starting at 6:00 a.m. is very convenient for early departures. You need to be careful when climbing up and down the Room’s bunk bed, but you can sleep well. Above all, it offers outstanding value for money. I would like to stay again if I have the chance.

Go down to the ground-floor level at Nagano Station, cross the crosswalk to the right, and you will find the entrance immediately. The escalator was out of service, so I took the stairs up to the front desk on the second floor. (Please note this if you have difficulty walking.) I stayed for two nights and was happy with the warm and courteous hospitality throughout. I also appreciated the welcome drink and happy-hour alcohol service. From the 10th floor, I could see mountains behind Nagano Station, which really made me feel like I was in Nagano. Was it only me who couldn’t connect to Wi-Fi in my Room? Even when it connected briefly, it disconnected right away. That was my only disappointment; otherwise, I had a comfortable stay overall. Thank you very much!

We stayed in a suite. We were very satisfied with the size of the Room and the terrace, and the peaceful rural view was truly soothing. We could also see the stars clearly at night. We enjoyed the welcome drink and sweets, which raised our expectations for dinner—and they did not disappoint. The course meal served in our Room was wonderful, with the staff kindly explaining each dish, and even the chef came to greet us in person. Everything looked beautiful, but it tasted exactly as amazing as we hoped—perhaps even better. I ate each dish in genuine amazement. It made me wish we could casually enjoy this cuisine nearby whenever we wanted. As for dessert at dinner, we were surprised by both the canelé and the chocolate—the canelé for its delicious flavor, and the chocolate for its unique texture! It’s not hard; there’s something special inside. I truly hope you’ll try it. Breakfast was very filling. The egg dish was so luxurious that I couldn’t help blurting out “Wow!” I felt happy thinking, “I ate so many vegetables!” The bread was homemade and delicious, and they kindly wrapped up what we couldn’t finish to take with us. With meals like this included, we looked at each other as a family and said how unbelievably affordable this Accommodation Fee felt. We were also happy to purchase a lovely wood plate as a souvenir—it made for a wonderful stay overall. Thanks to the warm hospitality of all the staff, it became a trip where we lost track of time, and meeting the chef’s kind personality as well made us deeply grateful for such delicious food and such special moments. Thank you very much for taking such great care of us.

Facing the Kanmon Straits, it was soothing to watch the ships passing through all the time. The meals were carefully selected and delicious. It was also great to be able to see the straits from the bath; however, the bath was quite crowded with many local residents, which surprised me a little. As a request, I think it would be relaxing if you could use some aroma fragrance or incense in the corridor where the Room is located.

In any case, I was able to relax and fully enjoy this hot spring inn. I made the most of the all-inclusive plan by rotating between hot springs and beer. The beer (including craft), wine, and sake were all delicious, with great local selections from Yamagata. The staff were also friendly and helpful with warm smiles. When I want to unwind in the hot springs again, I’d love to stay here again. Thank you very much.

I stayed in the Kitty Room “Sakura Tennyo.” The wall decorations and the large Kitty plush were so cute that they made me smile the whole time. The bathroom and toilet were standard, but it was comfortable with a separate washing area and a spacious bathtub. Everything was very clean, and the amenities were more than sufficient. The breakfast venue was almost entirely filled with international guests. There was a good variety of dishes, and everything tasted nice. It’s close to Asakusa Station, making sightseeing very convenient—an excellent location. The hotel restaurant does not serve dinner, so you’ll need to eat out, but there are plenty of places nearby so it’s not inconvenient at all. The Kitty Room is special so it’s on the pricey side, but I think the other rooms are reasonably priced for Asakusa.

We stayed for one night from 9/30. In hindsight, we should have stayed two nights!! Everything was perfect—washing machine, gas dryer, drying rack, a well-equipped kitchen, and even insect repellent. There is also a wash area on the first floor, which was very helpful for rinsing off marine shoes and other items after playing at Bisezaki Beach. The next morning we took a walk along Fukugi Tree Road and then headed to Churaumi Aquarium first thing!! The location and facilities are excellent. If I could ask for just one thing, having amenities for children would be appreciated. We would love to stay again next year.

Overall, it was a very satisfying stay. This may have been due to my lack of research, but since I was traveling with my elderly parents, it would have been nice if there had also been a restroom on the second floor where the guest rooms are. Also, the bed was extremely comfortable for me! Everyone at the property was very welcoming from the moment we arrived, which made us even more excited to start our trip to Sado. Thank you very much.

The staff were very helpful. I think this was the best Hotel I have ever experienced in terms of service. I’m glad I stayed here and would like to stay again. Thank you very much.

- Room We stayed in the new wing, and it was spacious, clean, and very relaxing. - Onsen The Onsen is a standard setup with a large public bath and a sauna, but we enjoyed the great view looking down from the mountain. - Facility It’s a bit old, but it’s well maintained and we were satisfied. - Meals We only had breakfast, but it was delicious. There weren’t many options, but it was just the right amount for us. - Service The staff were extremely polite and made a great impression. - Overall Review Surrounded by nature, you can relax while listening to birds and insects. We would like to stay again.

I stayed for one night to relax at the hot spring facilities and the hotel. The hot springs offered both lukewarm and hot baths, so I could soak in the lukewarm bath at a leisurely pace and truly unwind. From my room, I could see USJ, and it was fun to watch the staff at work and the roller coasters in motion without ever getting bored. The room was well soundproofed, making it pleasantly quiet. Thank you very much.

There are many wonderful hotels in Kobe, and I had a hard time choosing, but I decided on this one after reading the reviews. Just as the reviews said, all of the staff were smiling and very pleasant, and the room was spacious and extremely clean, so I was able to relax both physically and mentally. Breakfast was my first time using room service, but everything was clearly explained, it was delicious, and I was very satisfied. I have stayed at several other well-known hotels nearby a few times as well, but this is my favorite. I would definitely like to stay here again.