전국 × 고객 서비스 평가가 높은 호텔·료칸 - 66페이지

I was visiting Kobe and looking for a reasonably priced place to stay when I found this Accommodation. The spa and sauna—especially the Finland-certified sauna—were excellent. The food was delicious, and I really enjoyed the relaxing atmosphere. I’ve stayed here more than once, and I’ll continue to use it whenever I go to Sannomiya, or even when I visit Kyoto. It’s a favorite of mine.

As I had to stay in Nagano on short notice, I chose this Hotel again as I had a good impression last time.\nSince the same class of Room as before was fully booked, I opted for the most economical Room.\nThe Room is indeed a bit small, but it wasn’t a problem. The staff were courteous and left a good impression.\nThe only disappointment was that my late check-in meant I couldn’t enjoy the complimentary late-night noodles or the sake tasting (laugh).

My wife had long wanted to stay at this Hotel, so we were glad we could make a Reservation this time. The Room was beautifully maintained, and we had a very comfortable stay. We also appreciate your kind guidance about the breakfast option, which we hadn’t planned on— the portion size was just right. It’s close to Ichikawa Station, and it has become one of the Hotels we would definitely like to use again.

I stayed in a non-smoking twin room with breakfast for one night. It is conveniently located about a 5–6 minute walk from Iyotetsu Takashimaya, and I was surprised at how affordable the accommodation was. The facility is not new, but it is kept clean so it didn’t bother me. The Hotel staff were kind, and I had a pleasant stay. I would like to stay again.

I recently stayed at Ki no Ma. As my ancestors are from Omi, I visited this time and felt a joy as if I had met them by staying in a historic building connected to the legacy of the Omi merchants. The warm hospitality was wonderful, and above all, the meals were outstanding. The combination of fresh, carefully selected ingredients and the chef’s skill is truly moving. This is a highly recommended Accommodation, and I would definitely like to stay again.

I came across this Accommodation while searching online for a place to stay during Golden Week, and it turned out to be wonderful. The staff welcomed us with warm smiles. The food, drinks, and water were all excellent. Since it was spring, I was happy to be able to enjoy mountain vegetables as well. The building and rooms are old, but they have been beautifully renovated with great skill and care. I was very satisfied. There is also a row of cherry trees nearby, so I would love to visit again during cherry blossom season.

Conveniently located in the city center, so you won’t have any trouble finding places to eat nearby. The Hotel itself is a bit old, but it’s perfectly fine for staying. The parking lot is spacious, so you can feel at ease even if you arrive by car.

Our family of four stayed with two Chihuahuas. The Accommodation was very comfortable for traveling with pets, and the staff were all kind and helpful. The French dinner was beautifully presented, each dish carefully prepared, and everything was delicious. The Japanese breakfast also offered a wide variety of dishes, letting us enjoy local ingredients, and we were very satisfied from the morning. We were able to relax and enjoy the Onsen as well, making wonderful memories together as a family. We would love to stay again.

The staff were very helpful. I think this was the best Hotel I have ever experienced in terms of service. I’m glad I stayed here and would like to stay again. Thank you very much.

- Room We stayed in the new wing, and it was spacious, clean, and very relaxing. - Onsen The Onsen is a standard setup with a large public bath and a sauna, but we enjoyed the great view looking down from the mountain. - Facility It’s a bit old, but it’s well maintained and we were satisfied. - Meals We only had breakfast, but it was delicious. There weren’t many options, but it was just the right amount for us. - Service The staff were extremely polite and made a great impression. - Overall Review Surrounded by nature, you can relax while listening to birds and insects. We would like to stay again.

I stayed for 3 nights and 4 days starting on 8/19. The number of guests changed every day, so we had to move Rooms. Each time, you carried our luggage to the next Room and arranged for us to check in earlier than the scheduled time, which was very helpful. The MUJI room for four people was truly wonderful. The three-person Room was also spacious and had a sofa, so we could relax comfortably. Thank you very much for all your help. It was a very enjoyable Hotel stay. I would like to stay again. Thank you in advance.

From the moment we arrived at the Hotel, we were impressed by the outstanding hospitality of the staff. The doorman who welcomed us was wonderful, and since we were traveling with a baby, they took great care of us—carrying our luggage to our Room and preparing a baby crib for us. We also used the bus to go to the park, and while we were waiting in the lobby, staff came over as soon as it arrived. Throughout our stay, we felt that everyone was extremely well trained and attentive. Our Room was spacious and comfortable, and we truly appreciated it. The breakfast buffet had a great variety of options; the freshly baked bread, French toast, and beef ochazuke were especially delicious. They also guided us to seating with our child in a stroller in mind, which was very helpful. There was also a nursing room right outside the restaurant area, which made things much easier. We didn’t expect such a comfortable stay for this price point, so we felt it was an excellent Hotel. It seems there are many spacious Rooms available as well, making it a reassuring choice even for families with small children. To repeat once more, every staff member who assisted us provided warm and pleasant service. Thank you very much—we would definitely love to stay again.

I was scheduled to arrive an hour before check-in, so I asked to leave my luggage, but they let me check in on the spot, saying my Room was already ready. They also told me they had arranged a ladies’ room for me. When I entered the Room, there was a slightly larger bed next to a large three-seat sofa; the mirror was a tri-fold vanity mirror, and the bathroom was more than spacious enough. The refrigerator was already chilled, which surprised me and I truly appreciated the thoughtfulness. Amenities were set up along the wall opposite the front desk, and you take what you need—again, an excellent selection.\nThe next morning’s breakfast was a Japanese/Western buffet at the 1F café. When I went to get salad, a male staff member who happened to be replenishing the vegetables kindly plated my salad beautifully for me. As I was leaving, I noticed that plastic umbrellas were available at the entrance for guests to borrow when it rains.\nEverything was attentive and generous—I can’t help but want to stay at this Hotel again next time. Thank you very much.

From the pre-check-in lounge and light snacks to the Room, playroom, karaoke room, and large public bath, everything was clean, comfortable, and plenty of fun. Dinner was long-awaited, and we enjoyed more crab than we ever have before; the fresh seafood and beef steak were also very satisfying. Breakfast was just as excellent—especially the delicious burgers. Our whole family had a wonderful stay. Thank you very much.

We stayed here to celebrate my mother’s 60th birthday. Every detail was thoughtfully taken care of, and we felt comfortable throughout our stay! Thank you for the warm hospitality and attentive service! The Room I had wanted to stay in for so long was very clean and spacious, and I’m truly glad we chose it—we had a genuinely happy time. The Onsen was never crowded, and there was also a sauna, so we could relax at our own pace—it was wonderful! My mother was absolutely delighted, and it became a memorable trip. This is a Ryokan I definitely want to visit again. Thank you so much!!

As this was my first time in Okayama, I planned my trip mainly around sightseeing in Kurashiki and made a Reservation at Ivy Square. I ended up arriving late at night because work ran over, but the staff greeted me with “Mr./Ms. XX, we’ve been expecting you,” and their warmth truly touched me. The Room Facilities were all new and spotless, and I was more satisfied than I had imagined. Since we were staying in the Bikan Historical Quarter, my husband and I went for an early-morning run, and having a coin laundry on-site was incredibly helpful. (I’d be even happier if there were a few more machines.) I also asked several times for help arranging taxis, and each time they responded quickly and very courteously. My husband and I found ourselves saying every day, “Everyone at this Hotel is so friendly and always smiling—amazing,” and it quickly became one of our favorites. Next time we visit Kurashiki, we’ll definitely stay here again! Thank you for the wonderful hospitality.

I usually stay as a couple, but this time I stayed alone and have trouble with my legs. I was a little anxious, but thanks to your thoughtful support I was able to stay comfortably. I am truly grateful. The Grand Hotel is still the most relaxing and my favorite.

We stayed here to celebrate my sister’s anniversary. Our Room was on an upper floor, and the romantic view overlooking the harbor was wonderful. I was truly touched to find flowers arranged in the Room with a card attached. The Room was spacious, and there was also a hot bath Facility, so we were able to spend our time very comfortably. When I asked the front desk for recommendations for local cafes, they kindly took the time—despite being busy—to print out a detailed map and even contacted the cafe to confirm their business hours. They made our one-night trip feel absolutely special. If I have another chance to visit Nagasaki, I would definitely like to stay again.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

It was very close to Hakata Station and extremely convenient. The Room was more spacious than expected and very clean, so I was satisfied. The front desk staff were also friendly and provided excellent service. I will definitely stay again.