ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 61หน้า

We stayed as a family. We really appreciated being able to freely enjoy the welcome drinks and snacks, video games, massage chairs, and more without it feeling overcrowded. The table tennis and darts were also available 24 hours whenever they were open, and since no Reservation was required, it was easy to join in and we enjoyed them many times. It was also nice to have services like cooling sheets and face masks, and we were happy to find a ReFa hair dryer as well. Dinner was delicious—the half buffet and seafood barbecue were so good, with more than enough food. In the morning there was limited-time seafood that we could make into a rice bowl, plus the famous fried oysters, fruit, sweets—everything was excellent and we were extremely satisfied. The Room was lovely and comfortable, and this is a Hotel we would like to stay at again. Thanks to you, it became a truly memorable and fun trip. Thank you very much.

I planned to share the Room name as part of a birthday message for him, and the Ryokan kindly helped by arranging a bouquet in the Room. Then, on the day, they upgraded our Room, which also made my message to him even more special, and it became a time that brought us even closer (lol). The staff were very kind, and since the bath was private to our Room only, we were able to relax and enjoy our time together. I would definitely like to stay again! Thank you very much.

Thank you as always.

I stayed here with my uncle and aunt for the first time in four years. We enjoyed table tennis inside the Accommodation, and were able to relax in the large public bath. Dinner was a buffet with fresh seafood, a wide variety of dishes, and excellent sushi. There was also a great selection of alcoholic drinks, which made both my uncle and my husband very happy. The rice balls at breakfast were outstanding as well. We’re already talking about coming back again soon. The staff were also very kind and helpful. Thank you very much.

I stayed for one night, and my Room was upgraded to a suite. The Room was wonderful and comfortable, with a close-up view of Fukuyama Castle beautifully illuminated at night, making it an exceptional stay. All the Hotel staff were kind, and although it was my first time staying in Fukuyama, my wife and I were very satisfied. Thank you very much.

The large public bath on the 14th floor was great. Both the male and female staff at the bath reception were kind and helpful. The woman at the breakfast venue on the 1st floor was calm, kind, and helped with serving the food. The dishes were all healthy and very good. The woman who assisted me at check-in was also kind and helpful.

It was a quiet, refined Accommodation with a calm atmosphere and no unnecessary extravagance. The staff’s greetings and attentiveness were never intrusive, yet their care reached every detail. The cuisine was excellent, each piece of tableware was beautiful, and the Onsen water was truly outstanding.

The large public bath opened at 5:00 a.m., so I was able to enjoy it comfortably on my own. The entire property was very clean. Having to tap the room key to access each floor made me feel safe.

Thank you very much for August 14. The Room was clean, and I felt comfortable staying there with peace of mind. The cleaning was thorough down to every corner, which made it very pleasant. Please extend my appreciation to the housekeeping staff for their hard work. I think the front desk staff do an excellent job. Their explanations were polite and easy to understand. They also took great care of my luggage, which made me feel very reassured. Thank you as always. I look forward to staying again next time. Thank you very much for today.

It was good value for the price. I would like towels to be available in the large public bath.

I always stay here. It’s quiet, and the rooms are spacious and clean. Above all, I love the large public bath. The bath is also very clean, and the amenities are well stocked. The wide variety of breakfast options and the service in the morning are excellent.

This was our first time visiting on a family trip. Thanks to the staff’s heartfelt hospitality, we felt comfortable throughout our stay and are truly grateful. Both breakfast and dinner were delicious, and we had a relaxing, well-cared-for stay. We would love to stay again next time as well. Thank you very much for everything!

I contacted the property to change my arrival time, and I was very grateful that the front desk waited for me even though it was 11:00 PM. The large public bath was available until 2:00 AM, and since it had just opened, everything was clean. Breakfast was also satisfying. The Room was just the right size—not too big and not too small. Also, it is an excellent location for those traveling by car, as it is only 2 minutes from the interchange.

We stayed in a 14-tatami room with the Beef Shabu-Shabu Plan. We drove there, and after check-in they kindly provided Shuttle Service to Togendai. Dinner featured beautifully marbled beef shabu-shabu, which got the whole family excited, and it was delicious. Although we couldn’t see Mt. Fuji even once due to afternoon thunderstorms on both days, we were very satisfied with the great hot spring bath and tasty meals.

I chose this Accommodation for its free-flowing Onsen, and when I actually visited, I was truly impressed to see the hot water gushing out in abundance. There are two baths, Kaki-no-Yu and Momo-no-Yu, with Kaki-no-Yu being more spacious. At the entrance to the open-air bath at Momo-no-Yu, stones are laid out underfoot, giving a stimulating sensation on the soles of your feet that felt pleasantly painful. The meals were also delicious, with some dishes clearly prepared with great care. Our Room was on the third floor, and I wished there had been an elevator—but perhaps it was good exercise instead.

My husband and I visit Miyakojima every year. This was our first time staying on Irabu Island, and choosing this Accommodation was absolutely the right decision. We could see the ocean both from the Room and from the bath, and once outside there was a pool. The pool was more than spacious enough for two people, with good depth, and we could reach the beach in seconds. We considered walking to Toguchi Beach as it seemed close enough, but the path is over rough rocks and felt dangerous, so we gave up. At night we enjoyed a sky full of stars by the pool with a drink in hand—this Accommodation let us have everything we wanted without even leaving. There was an extra bedroom next to the bathroom, so we used it to open our suitcases and store our belongings, which allowed us to enjoy the living room, dining area, and main bedroom with plenty of space and great comfort. For meals, there are restaurants just a short drive away, so it never felt inconvenient. We even found some unique places serving mangrove crab and sea turtle dishes. We stayed for three nights this time, but next year we’d like to stay a little longer.

I stayed here as an Accommodation while traveling with my parent in their 80s. The building is a bit old, and the stairs are somewhat steep. The staff service, meals, and Onsen were excellent. My parent was very happy as well. If I have the chance to visit again, I would definitely like to stay here.

I visited Yuya Onsen. It felt like a traditional Onsen town, largely made up of Hazuki and its affiliated Accommodations where we stayed this time. The Accommodation has a Taisho-era romantic vibe. However, the Room and the facilities are well maintained and very clean. We were welcomed with a medicinal herbal tea as a welcome drink. I’m looking forward to their specialty: medicinal cuisine. Before dinner, we went to the Onsen first. Since you can also enjoy an Onsen tour of their affiliated Accommodations, we visited the neighboring Hazu Annex as well. In terms of water quality, Hazuki felt the best. Both had cloudy water with no taste or smell in common, but at the annex I didn’t notice any viscosity; at Hazuki’s Onsen, you can feel a slight silky thickness. It was also great to have it privately reserved while soaking with a view of the stream right in front of you. The meals were a wonderful combination of various ingredients and traditional herbal medicine. Dinner had no strong quirks and was delicious. Breakfast felt slightly more distinctive compared to dinner. I think I was able to spend some truly restorative time thanks to the Onsen and the food. I’ll visit again.

I stayed with my daughter at this accommodation. I chose it after reading reviews about its delicious cuisine, and it exceeded my expectations. The steamed abalone and simmered golden eye snapper recommended by the hostess, as well as the sashimi and other dishes, were truly delicious and visually stunning. There are three baths available for private use, allowing us to relax at our own pace. I would definitely love to visit again!

The kids’ meals and amenities were excellent, and the Facility environment was wonderful for keeping children entertained. The kids’ room is open 24 hours, so even children who wake up early and are full of energy could enjoy themselves to the fullest. When our older grandchild fell ill on the second day, you were a tremendous help—preparing gentle-on-the-stomach meals and promptly taking care of the bedding. The adults who enjoy drinks also thoroughly enjoyed the all-inclusive plan. We would love to visit again. Just one request: we would feel safer if an additional lock for access to the open-air bath and footbath area could be installed higher up as well. Our 4-year-old can unlock doors on their own, and we felt anxious about them accidentally stepping out onto the terrace and potentially falling into the river. Thank you for considering this.