전국 × 고객 서비스 평가가 높은 호텔·료칸 - 61페이지

After sightseeing in Kamikochi (Mt. Yakedake hike) on Sunday, 5/31, I stayed at Super Hotel Nagano/Iida Inter. The best part was being able to stay at such a great price with breakfast included (delicious bread, salads, side dishes, etc.), and it reaffirmed that choosing this Hotel was the right decision. I’d definitely like to stay again if I have the chance! One suggestion: I would personally appreciate it if breakfast could start 30 minutes earlier, from 6:00 a.m. This would make it easier to travel smoothly for sightseeing that day, so I hope you will consider it.

The entire property is spotless and feels very clean. The Room was also clean, and the toilet in particular looked brand new. Of course, the baths are spacious, with various types of baths and a sauna. Bath hours are until 11:00 PM, so I ended up going right before closing each time, but I was satisfied. Checkout was smooth since all I had to do was put the key in the box. I will definitely stay here again when I visit Ishikawa Prefecture.

This was my first time staying at Super Hotel, and I’m already considering a repeat visit. I waited in the lounge on the first floor until 3 PM while enjoying a welcome drink. The variety of drinks was impressive, and the bright café-like atmosphere was so comfortable that even when I was invited to my room, I thought, "I could stay here a bit longer." The ladies' floor is secured with a passcode system, providing peace of mind. The public bath for women may be more compact compared to the men's but still very comfortable with excellent water quality. There’s an all-in-one gel available at the dressing area. At first, I thought there were no pajamas in the Room, but later realized they are self-service from under the pillow selection shelf near the elevator. You can choose between S size and free size. It’s something I assumed would be in the Room by default! For amenities, you can select five items per night from their original collection—there are so many options that it’s hard to decide! Since it was just a one-night stay and I wanted to pack light, this service was incredibly helpful and appreciated. Recently, many hotels seem to have firm beds; however, this bed had a soft mattress pad similar to futons—it wasn’t cold when sleeping and allowed me to rest deeply through the night. Breakfast offered balanced options with a DIY café plate style that tasted delicious! All staff members left a positive impression; this is definitely a Hotel where even solo female travelers can feel safe staying overnight.

This was our first time visiting on a family trip. Thanks to the staff’s heartfelt hospitality, we felt comfortable throughout our stay and are truly grateful. Both breakfast and dinner were delicious, and we had a relaxing, well-cared-for stay. We would love to stay again next time as well. Thank you very much for everything!

True to its name as an Accommodation with Onsen, the hot springs left our skin silky smooth and helped us feel refreshed. The hospitality was also attentive, and thank you for making our stay so comfortable.

The staff provide courteous and kind service. The bath and in-room amenities are well stocked. As it was midwinter, a warming gel pack had been placed inside the bedding, and we appreciated the thoughtful touch of a cozy, warm futon. The Room air conditioner kept us plenty warm, and a fan heater was also provided as a backup to further heat the room if needed. The meals were excellent in both taste and portion size. We were able to fully enjoy spiny lobster until we were completely satisfied. Overall, it is a wonderful Accommodation with an elegant atmosphere.

Because Typhoon No. 15 was approaching, I canceled once, but it looked like I could still make it, so I made a new Reservation. We got caught in a bit of rain, but the Accommodation had a wonderful atmosphere, the Onsen was amazing, the meals were delicious, and above all, the staff were so pleasant—I was completely satisfied. Soaking in the open-air bath while looking at mist-covered mountains, and enjoying complimentary coffee in the retro-style lobby while gazing at the greenery outside the window—those moments were truly soothing to end the trip. Since it’s deep in the mountains, visiting by private car is somewhat seasonal, but it’s an Accommodation I’d love to return to. Thank you very much.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

Near Yahaba Station—an excellent location. My workplace is also nearby, so I stay here from time to time. Yahabaru (a small complex with several restaurants) near the station is also within walking distance. The Hotel’s welcome drink is, as always, outstanding. The meals are a great value for this price range. The sewage smell that used to be an issue has been resolved, and this time I was able to enjoy a comfortable bath.

The location is excellent—close to the station, with restaurants and convenience stores nearby. However, if it’s your first time, the parking area may be a bit hard to find. Guests who are very particular may feel dissatisfied. The staff were kind and helpful, which was great. I would like to stay here again.

We stayed in a suite. We were very satisfied with the size of the Room and the terrace, and the peaceful rural view was truly soothing. We could also see the stars clearly at night. We enjoyed the welcome drink and sweets, which raised our expectations for dinner—and they did not disappoint. The course meal served in our Room was wonderful, with the staff kindly explaining each dish, and even the chef came to greet us in person. Everything looked beautiful, but it tasted exactly as amazing as we hoped—perhaps even better. I ate each dish in genuine amazement. It made me wish we could casually enjoy this cuisine nearby whenever we wanted. As for dessert at dinner, we were surprised by both the canelé and the chocolate—the canelé for its delicious flavor, and the chocolate for its unique texture! It’s not hard; there’s something special inside. I truly hope you’ll try it. Breakfast was very filling. The egg dish was so luxurious that I couldn’t help blurting out “Wow!” I felt happy thinking, “I ate so many vegetables!” The bread was homemade and delicious, and they kindly wrapped up what we couldn’t finish to take with us. With meals like this included, we looked at each other as a family and said how unbelievably affordable this Accommodation Fee felt. We were also happy to purchase a lovely wood plate as a souvenir—it made for a wonderful stay overall. Thanks to the warm hospitality of all the staff, it became a trip where we lost track of time, and meeting the chef’s kind personality as well made us deeply grateful for such delicious food and such special moments. Thank you very much for taking such great care of us.

All staff greeted us cheerfully, the guidance was courteous, and they even helped direct cars in the parking lot. The Accommodation was spotless and offered outstanding hospitality. Above all, the open-air bath was spacious, clean, and wonderful—it really helped us unwind. It was a shame we couldn’t go out onto the terrace due to bad weather, but we’d love to visit again on a sunny day. Thank you very much!!

The kids’ meals and amenities were excellent, and the Facility environment was wonderful for keeping children entertained. The kids’ room is open 24 hours, so even children who wake up early and are full of energy could enjoy themselves to the fullest. When our older grandchild fell ill on the second day, you were a tremendous help—preparing gentle-on-the-stomach meals and promptly taking care of the bedding. The adults who enjoy drinks also thoroughly enjoyed the all-inclusive plan. We would love to visit again. Just one request: we would feel safer if an additional lock for access to the open-air bath and footbath area could be installed higher up as well. Our 4-year-old can unlock doors on their own, and we felt anxious about them accidentally stepping out onto the terrace and potentially falling into the river. Thank you for considering this.

We thoroughly enjoyed the all-you-can-drink craft beer server. The open-air bath overlooking the bamboo grove was also wonderful: during the day, you can hear cicadas, and at night it has a majestic, Bamboo Cutter’s Tale atmosphere. The meals were excellent—both dinner and breakfast offered a great variety of dishes. The bar had many cocktails and Japanese whiskies, all delicious. Thank you to the bartender.

We stayed here on a family trip. The Japanese meals were delicious, and even after eating a lot, we didn’t feel heavy. The white rice was especially excellent. The Room was quiet and very relaxing, and since we could use the private bath as much as we wanted depending on the time slot, it felt like a great deal to stay at such a wonderful Ryokan—we were very satisfied.

It was a simple, lovely, spacious Room. My child was very happy as well. Just one thing: the walls were thin, and the guests in the next Room were noisy until late at night, so we couldn’t sleep. I suppose that may be a downside of being able to accommodate many people. We would appreciate it if you could consider some soundproofing measures. Overall, our stay was excellent, and the staff were very considerate, so we would like to stay again.

I stayed here again following last year. From check-in, the staff welcomed me with friendly, familiar service. I accidentally left my music player behind the bedding, but they called me and kindly arranged to send it back. Thank you very much.

Perhaps because there was availability on a weekday, they upgraded us to a larger Room. We were very satisfied with the open, airy Room and the mountain views from the large windows in our corner Room. The meals were all delicious, with plenty of dishes, and we left completely full. It was our first time trying venison—it was tender and excellent. The bath and the entire property were clean and very pleasant.

The staff struck just the right balance, and both the meals and the soothing hot spring were wonderful. It was a fantastic free-flowing bath with no chlorine smell. We enjoyed an affordable stay, drank plenty of beer, and were treated to Shuttle Service by car—truly a luxurious time. Thank you very much.

We stayed as a family of three. Free parking is available. The Room was spacious, so we could relax comfortably. The Room, bathroom, and toilet were all large and clean. It was helpful that they lent us a phone charger and an extension cord. There are also restaurants and a drugstore near the Hotel, which was convenient. We would like to stay again if we have the chance. One downside was that the entrance door opens inward, so it was a bit difficult to get in and out when shoes were in the way, but the staff were kind and the service was great, so I give it 5 stars.