ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 59หน้า

This was our second stay at Umekiya. We stayed once before and it was so great that we chose it again. The owner talked with us about why we picked this place again, as well as products made on Awaji Island and shops run by local creators, and we were able to actually stop by. They also share recommended spots around Awaji Island. On our second visit, we used a nearby super sento. It was extremely crowded with locals, so while Umekiya doesn’t have a bathtub, if you want to take your time in the bath, it’s better to use Umekiya. The Wi‑Fi in the Room (which didn’t work well last time) had been improved, but the best part is spending time enjoying the atmosphere in the shared space on the first floor while having free drinks. There are two shared toilets, but my family wished they were separated for men and women. It’s also hard to tell whether someone is inside; even though one of them was vacant, I was knocked on and asked to hurry up. It would be helpful if it were easier to see whether each toilet is occupied or not. If we come back to Awaji Island again, this is a place we’d like to stay at.

First of all, I would like to express my heartfelt thanks to all the staff. We stayed with three family members and one dog, and it became an unforgettable trip. The meals, the Onsen, the Room, and even the view from the Room were all so wonderful that we were truly moved. The dog run was also very clean and well maintained; the grass was surprisingly soft and fluffy, and our dog looked so happy running around. There were also plenty of cosplay items for dogs available, so we were able to take lots of adorable photos. Thoughtful attention could be felt throughout the building, and there was nothing we lacked during our stay. At the “Wanwan Cafe,” we were able to interact with other guests as well, which became a great memory. Above all, I was delighted that every staff member truly loves dogs and treated our dog in such a friendly way. This is a wonderful Accommodation that genuinely made us think, “We want to come back.” I can confidently recommend it to anyone considering traveling with their dog. Thank you very much.

From the moment we arrived until check-out, we felt truly satisfied throughout our stay. We have often stayed at The Kahala Hotel in Hawaii as well, and our children were excited, saying it smelled just like Hawaii, and they had a wonderful time. The staff’s thoughtfulness was outstanding; even though we were staying with a baby, they responded to every request with a smile and “Of course,” for which we were truly grateful. We had dinner at OZIO, and every dish was so wonderful it made us think it was French cuisine; we were genuinely impressed that there is no Italian dining of this level in Osaka—even at a Hotel. The breakfast buffet was also very clean, delicious, and high in quality item by item—we were completely satisfied. Whenever we visit Yokohama, this is the Hotel we will definitely choose again. Thank you very much for such happy memories.

This was our second stay, and we had a very comfortable time again. At dinner, we asked to have the Izu red wine chilled again, and we were happy that a waiter remembered us. From arrival at the entrance to departure, it is a wonderful Hotel.

This was my second stay. At check-in, the front desk staff greeted me with a wonderful smile and provided clear, courteous explanations, which left a great impression. The Room was a Club Twin—clean and well maintained—and the bathroom was spacious and very relaxing. I enjoyed breakfast at a quiet club lounge at my leisure; the fresh vegetables were delicious with the country-style dressing. It was a very fulfilling Hotel stay. Thank you very much.

This was our first stay, and the Hotel was truly wonderful, just as we had heard. Since we had a Room with a terrace, we were delighted to enjoy the greenery through windows on two sides. Breakfast, tea at the café, and the French dinner were all delicious—we were completely satisfied. The staff were attentive without being intrusive, with just the right sense of distance, and made a great impression. Thanks to them, we were able to relax completely. We definitely want to stay again and are already looking forward to our next visit.

The location is excellent—just a short walk from EX Asakusa Station and close to Senso-ji Temple, making it very convenient. The first floor has UNIQLO, and Don Quijote is right in front, so shopping is easy. I had seen in a Review that the breakfast was delicious, and it truly was—the roast beef was tender and outstanding. The only disappointing point was the low shower water pressure. I think changing the showerhead could improve it, so I hope to see improvements in the future. Also, the hair dryer was a SALONIA with strong airflow, which was great. It’s a Hotel I’d like to stay at again.

I fell ill on the day of my stay and had to be taken to the hospital by ambulance, and everyone at the Hotel took great care of me. I later heard from a friend that your response at that time was truly outstanding. Even until checkout, you showed consideration for me in many ways. This stay turned out to be unexpected, but next time I would love to visit again and relax with a hotel staycation. Thank you very much for everything.

I stayed in a triple room with friends. The bath was spacious, and the Onsen was very relaxing. The meals were also delicious. I especially liked the sake recommended by staff member Ms. Miidera. Breakfast was not a buffet, so we could enjoy it at a relaxed pace and were very satisfied. Thank you very much for your hospitality.

I chose Tokyu Hotel because I wanted to visit the newest spots in Sakae, Nagoya. With so many international hotel brands entering the market, this long-familiar brand brings back childhood memories and makes me feel truly at ease. From check-in at the front desk to entering the room, the hospitality and the subtle, multilayered security measures made my stay feel very safe and comfortable. The Airweave bed was also wonderfully comfortable. Since I expected extreme heat this time, I chose a Plan that included access to a lounge Facility where I could take breaks easily. During the day, I enjoyed locally famous tea and sweets; in the evening, alcoholic drinks and snacks. The manners of other guests were excellent—everyone ate quietly and courteously offered seats to one another—which really felt like what you would expect from Tokyu Hotel guests. For breakfast, I dined at Nadaman. Everything—the rice, miso soup, fish, and more—was delicious, and I was able to enjoy a relaxed Nagoya morning. If I have another opportunity, I would love to stay again. Thank you very much. One thing I noticed: one of the hall staff members at Nadaman had black pants that were quite dirty. I would appreciate it if you could consider increasing how often they are cleaned.

I’ve stayed at several pet-friendly hotels before, but this one was the best. The in-room dining was especially comfortable because the main Room and dining area are separated, so we didn’t have to rush to tidy up, and food odors didn’t linger in the Room. Since it comes with a private garden, our dogs were happy to go outside. The pet amenities were so well stocked that we never felt inconvenienced. The open-air Onsen bath in the Room had excellent water quality, and our dog and family took turns enjoying it many times. Dinner was delicious across the board—so lavish that light eaters might not be able to finish it all. For drinks at dinner, we were told we needed to go back and forth to the second-floor lounge, which was a bit inconvenient during the meal, but it’s all-you-can-drink. Draft beer was included too, which was fantastic. Thank you very much!

I was truly impressed by the warm hospitality and smiles of all the staff, as well as their clear and courteous explanations. The meals were absolutely delicious, and we were very satisfied. The riverside open-air bath was wonderfully soothing, and we were able to spend meaningful time with our family. Thank you very much. We would love to stay with you again someday.

This was my third stay, and each time I visit, I’m reminded of how wonderful this Ryokan is. The staff’s warm smiles and thoughtful hospitality, the comfortable Room, the soothing Onsen, the breathtaking views from the guest rooms and rooftop terrace, and the beautifully crafted dishes served at the dining venue “Higashiyama”—everything made for a truly satisfying stay. The location is also very convenient. On the day of my stay, I was also able to enjoy seeing a Gion Festival mikoshi procession, which made it an unexpectedly lucky experience. I would love to visit again.

I was able to take a weekday off for my regular hospital visit, so I stayed at a great rate. The sashimi and beef at dinner were excellent. I had a wonderful time listening to the sound of the waves. I wish I could have stayed for about two nights.\nBreakfast was also great—the omelet was outstanding. Thank you to all the staff for your very kind service.

I stayed here with my 80-year-old mother while attending a Takarazuka performance. It was raining that day, but the Accommodation was close to the Grand Theater, which was very convenient and helpful. Everywhere inside was filled with the world of Takarazuka, and I felt happy throughout my stay. There was also a 100th anniversary photo spot, and taking pictures there became a wonderful memory. Everyone’s service was excellent, from the front desk staff to the housekeeping team, and we had a truly comfortable time. The non-alcoholic cocktail in Cosmos Troupe colors was also delicious. I would definitely like to stay here again when attending another performance.

Set in the historic Onsen town of Asama Onsen, this was an Accommodation that lets you enjoy not just “staying at an Accommodation,” but truly “staying in the town.” The map we received at check-in was wonderful, and with it in hand we used the Accommodation as our base to stroll around the Onsen town. Rather than everything being contained within the Accommodation, thoughtful touches make the entire town part of the journey—and even Asama Onsen’s gentle atmosphere became a cherished memory. The interior is refined yet relaxed, creating a comfortable space where you can unwind without pretense. The 24-hour book space is full of clever details that make even non-readers want to pick up a book. Our child was absorbed in the ball pit, and it felt like a place where both adults and children could enjoy their own time. The open-air bath in our room was excellent, but one of this Accommodation’s unique pleasures was taking a bucket and heading out to the public bath “Koyanagi-no-Yu.” The Onsen water is soft on the skin and warms you through to your core long after your soak—so soothing you’ll want to return again and again. Dinner was an immersive experience: watching the chef finish each dish right in front of us at the open kitchen while expertly working over a wood fire. The fragrant smokiness brought out each ingredient’s natural appeal, and every plate reflected careful craftsmanship. Centered on local ingredients, the cuisine isn’t about competing for extravagance—it values savoring this land’s climate and seasons with all five senses. It stayed with us as an experience you can only have here. The curated shop inside was also appealing. It carried Okubo Brewery seasonings used at dinner as well as Jiyujin original items, making souvenir shopping fun. We were happy to buy some granola we had at breakfast so we could relive a bit of our trip back home. The staff were warm and genuine; rather than excessive service, their unobtrusive support—being there exactly when needed—felt especially comfortable. More than for those seeking flashy luxury typical of an Onsen Ryokan, this is an Accommodation I’d recommend to anyone who wants “true richness” and who wants to enjoy staying itself while connecting with local culture. Above all, true to an Accommodation created by Jiyujin, we could feel throughout our stay their commitment not just to this single place but to carrying Asama Onsen as a whole into the future. Visiting with that context makes time spent here feel even more special. It’s an Accommodation that made us want to return in another season—to meet a different face of this town.

The station was close and convenient, and there were various shops nearby, which was great. There was also a large public bath, and I was very satisfied. I would like to stay again if I have the opportunity!

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

They upgraded us to a suite Room—both nights! The Room was very spacious, spotless, and felt extremely clean, and the Facility was great. We also used the large public bath; it was an Onsen and felt wonderful, and it was clean as well. I was impressed that the in-room drinks included Takarabou Onsen water. Breakfast was delicious, especially the bread. The tables were spaced far apart, so we could relax and really enjoy our breakfast. Thanks to Sundays, our trip to Amami Oshima became a wonderful one. The staff were kind as well. We will definitely stay again next time! Thank you very much.

Seventeen years after visiting on February 28, just a few days before the Hotel opened on March 2, 2009, and being allowed a brief look inside, my dream finally came true and I was able to stay here. Thanks to a complimentary upgrade, we were given a Room on the Imperial Palace side, and I was able to see the roof of Tokyo Station with my own eyes for the first time. At the main dining restaurant “Piacere,” one surprise followed another: a courteous greeting from the head chef and even a gift to take home—I was truly amazed by such warm hospitality. I had an extremely comfortable stay, making it a memorable birthday celebration. When I returned to my Room from “Piacere,” birthday treats had also been delivered, for which I am deeply grateful. It felt like serendipity after so long, and it became a wonderful birthday celebration at this five-star Hotel.