Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 59Page Number

This was our first trip to Mikuni, and also our first time staying overnight there. Our child couldn’t wait to get into the hot springs, so we checked in almost as soon as check-in opened. We headed straight to the baths with our child. Because the bath can be reserved for private use by a family, we could relax without worrying about other guests and truly enjoy it. Both the indoor bath and the open-air bath were a comfortable size, with just the right water temperature. After bathing, dinner began. We had Wakasa beef steak and a whole grilled nodoguro (blackthroat seaperch) seasoned with salt. The vinegared dishes and chawanmushi were also delicious. My partner was especially happy with the perfectly balanced salt seasoning on the nodoguro! We were also delighted by the owner’s warm hospitality. Our child was thrilled too—hamburg steak, fried shrimp, and more made for a very happy dinner! The owner told us about local fish and Mikuni specialties such as momi-wakame seaweed, which made for a truly meaningful time. Then all three of us enjoyed another private bath together—my wife and child were both very satisfied! We all went to bed at 9 p.m., then headed back to the baths first thing in the morning. After that came breakfast—the moment we’d been waiting for. Drinks were plentiful too, including green smoothies and orange juice! For breakfast, we adults had mackerel, while our child had salmon; both were exceptionally tasty. The owner also recommended visiting Mikuni’s roadside station (Michi-no-Eki) to look for souvenirs, which helped make this one-night trip feel wonderfully complete. It’s a small inn, but thanks to their kindness toward children—and an excellent balance of meals, baths, and service—we had an outstanding stay. There seems to be a resort hotel near Tojinbo as well, but we’re glad we chose Kaze no Mori instead. Thank you very much.

Thank you for taking care of us the other day. I hope this will be helpful to others, so I’ll share my comments by category below. Guestroom & Amenities: We were accommodated in the large room on the 1st floor. Incense was gently burning, which made it very pleasant. The restroom was also spacious, so even elderly guests can feel at ease. The water provided in the in-room refrigerator was truly delicious. Hospitality & Service: This was exceptionally good. The proprietress was very kind, and my two elderly parents seemed genuinely happy. Everyone else as well treated us not by following a script, but with their own sincere words and attitude. I’ve stayed at quite a few places over the years, but this is not something easily done. In the end, I believe this is how true care is conveyed. Hot Springs: We gave the private open-air bath to an elderly couple, and I used the large public bath on the 2nd floor. The quality of the water was excellent—so much so that I almost regretted rinsing off afterward. I took a look at the open-air bath too; it was beautifully decorated with flowers. That said, they mentioned that the water temperature felt a bit low—but that’s simply personal preference. Facilities & Equipment: Since there are only stairs, going up to higher floors may be difficult for elderly guests. We stayed on the 1st floor, so it wasn’t an issue for us. Seasonal flowers were displayed at corners along the hallway, creating a lovely atmosphere. I also wished I could have spent more time looking at the Chichibu Meisen display corner. Meals: No complaints about either taste or portion size. The finishing udon noodles were light and refreshing—excellent. Also, the multigrain rice was wonderfully soft; it tasted completely different from what we cook at home. Overall Satisfaction: There is a star rating system; on a 5-point scale, every category is 5 out of 5. If it were out of 10 then it would be 10/10—and if out of 100 then it would be 100/100. We had no complaints at all—only thoroughly satisfying time throughout our stay. With my elderly parents’ stamina and traveling such a long distance to stay overnight, this will probably be our last trip together. It may sound like closing remarks, but I’m truly glad we chose your inn. Thank you from the bottom of my heart. Lastly, to our dinner attendant (I apologize for not asking your name), please take good care of your knee. We look forward to visiting again someday.

There was none of the odor that’s common at pet-friendly accommodations, and the entire place felt clean and comfortable—we had a wonderful stay! Since we stayed in September, we enjoyed a BBQ outside. They also provided insect repellent and mosquito coils, which was extremely helpful! It really felt like it’s run by a lovely parent-and-child team. We’d definitely love to stay here again! This is by far the best pet-friendly place we’ve ever stayed at!! Thank you again!

This was my third stay. The location is convenient, the rooms are well cleaned, and it was very comfortable. The breakfast had a wide variety of options and was delicious. The large public bath also seemed to be cleaned regularly, so I could relax comfortably. I would like to stay here again when I visit Kyoto.

It was a Hotel where we could fully enjoy Kagoshima—Sakurajima, Onsen, satsuma-age, kurobuta pork, and the night view! Sakurajima seen from the window was beautiful and majestic, and the meals were delicious…especially the satsuma-age, which truly surprised me (I underestimated it). The Onsen water was gentle on the skin, and I ended up soaking three times. This time we stayed for one night, but next time I’d like to stay for several nights and relax.

We stayed here as a couple on this trip. Before booking, we saw it on TV and knew we wanted to visit, so we decided to stay here! The welcome drink was wonderful, and the staff were incredibly kind. Both dinner and breakfast felt luxurious, and everything was delicious. It was a hotel filled with smiling guests. Next time, we’d love to bring our grandchildren and enjoy it together! Thank you very much.

Our first Disney trip in a while as a parent and child. Even though we ended up staying until the park closed and checked in close to 10:00 p.m., the staff welcomed us with wonderful smiles. The room was very comfortable, the view was fantastic, and breakfast offered a wide variety of delicious options—I ate far more than I intended. We would love to stay again next time. Thank you very much for your wonderful hospitality.

I visited Arima Onsen Koyokaku with my elderly mother on Respect for the Aged Day. The guest room felt a bit dated, but the Onsen and kaiseki cuisine were outstanding. All service throughout the Hotel was warm and impeccable, and the Shuttle Service driver was also very courteous. It was a truly satisfying trip, and I will definitely visit again.

My spouse and I stayed here as a couple. This time, the private open-air bath with free-flowing natural hot spring water left the strongest impression—relaxing while gazing out at the sea felt truly luxurious. The breathtaking view overlooking Dogashima was also wonderful, and we felt soothed throughout our stay. The meals were a creative Japanese-Western kaiseki course featuring plenty of seasonal ingredients, and every dish was delicious, making dinner even more special. We were also very satisfied with the three-tiered breakfast box, which we could enjoy at a leisurely pace. Spending time in the private relaxation room was comfortable as well—perfect for unwinding together. Above all, we are always comforted by the warm hospitality of the staff. Their thoughtful attention to detail made our stay extremely pleasant. This is a lovely inn that makes us want to return again—highly recommended.

Conveniently located near Dogo Onsen Station, the view from the Room was great, with Dogo Onsen Honkan and Matsuyama Castle visible. The window glass had a pattern, so it would have been even better if it were completely clear. The Room was clean and comfortable, with a nice sense of cleanliness. The large public bath on the top floor was also very relaxing, and I especially recommend the open-air bath! We used the buffet for both breakfast and dinner, and there were many local dishes and unique items—everything was delicious. Dinner was a half-buffet, but we were very full, so I thought it would be nice to have a Plan with buffet only (it may already exist...). Also, I’d be happy if there were mandarin orange juice at breakfast! It was also great to have live piano music in the evening.

Thank you for a wonderful stay. The entire Hotel was unified in FAUCHON’s signature pink color scheme, beautifully balancing charm with refined luxury. From the moment I stepped into the Hotel, I was surrounded by an exotic atmosphere, as if visiting a luxury Hotel in Paris, and I was able to enjoy a truly special time. At the top-floor restaurant, I also noticed many guests visiting from France, and it was impressive to feel such an international ambiance while staying in Kyoto. Thanks to the beautiful interior, sophisticated space design, and the warm hospitality of all the staff, this stay was once again comfortable and elegant. I would definitely like to stay here again when I visit Kyoto.

This was my first time staying here. When visiting Disney, I had only ever stayed at Disney hotels or official partner hotels, but I was very satisfied and would definitely like to stay here again. The room and the bathroom were clean and spacious, and the location was close by—overall, I couldn’t be happier. Being able to relax until 12:00 was wonderful. We stayed for two nights, and on the second day breakfast was on the 22nd floor with a great view. It was so refreshing to spend a relaxing morning at the counter seating. Thank you very much.

The staff were very kind and attentive. Both the room and the entire property were clean, making it a very comfortable stay. I also enjoyed a quiet, relaxing time at both the baths and the restaurant. I slept really well! I’m looking forward to enjoying fresh seafood that you can’t experience in Tokyo. With a variety of meal plans available, I’m excited to try different options.

We stayed for three nights. Although it’s a new Hotel and not particularly spacious, we had a very comfortable stay. The bed was very comfortable, and the lighting could be adjusted in three levels, which was convenient. The air conditioning worked well throughout the entire Room, making it pleasant. The TV was also large, and we were able to fully enjoy watching sports. When we arrived before check-in, the staff kindly stored our luggage with a smile, which we really appreciated. The Room was kept very clean, and amenities and supplies were replenished perfectly. Our whole family was completely satisfied in every way. We will definitely stay again.

We stayed as a family. This was our first family trip with two boys. We contacted the Ryokan in advance to make sure we wouldn’t cause any trouble, and thanks to their support we had a wonderful time. The water in Yumura has truly excellent quality. It was a hot day and our child had heat rash, but after the Onsen the itching seemed to go away. We will visit again. Thank you very much.

I was looking for a place to stay in Kochi City during a motorcycle touring trip and found this Hotel. There aren’t many Hotels in the city where you can park a large motorcycle, but this one secured parking for motorcycles (and it’s near the entrance), which was very helpful. The Room facilities and amenities were more than enough for me. I stayed on a weekday, and breakfast started at 6:00 a.m.; there was a wide variety of options and everything was delicious. I’d like to stay here again when I visit Kochi City.

From the lobby, the guest room, and the open-air bath, you can enjoy wonderful views of the Sea of Japan from anywhere. The bath is also spacious. There was a ReFa hair dryer, and even a massage chair. There is also a footbath. Unfortunately, due to the weather we couldn’t see the spectacular sunset view, which was disappointing. We booked a plan with breakfast; it was buffet-style. There was Murakami beef curry and many other menu items. There were also sashimi, and it was delicious. There is a free shuttle bus from Murakami Station, so you can get there even without a car. Next time, I’d definitely like to see that breathtaking sunset view. It was also nice that the room had cold water and hot water provided, and jelly in the refrigerator as well. It was a room where you move around via stairs, but it wasn’t an issue for us at all. The room was more than sufficient for solo travel. Since there are no shops or convenience stores nearby, we recommend buying food and other items at the station before heading over.

I stayed for two nights in late May for a relative’s wedding and for work. From check-in, all the staff were pleasant, and the experienced staff in the lounge were especially kind—I was reminded of how excellent Japanese hotel service training is. The Japanese-style omelet in the lounge is outstanding. It was a shame there wasn’t a conveniently timed limousine bus from Haneda, but during my stay it was very convenient to access the Hotel B1 directly from the subway station nearby. On my return trip, I was able to get to Haneda smoothly by limousine bus, which was great. I would definitely like to stay here again for work next time as well.

From the moment we arrived until we departed, every moment was comfortable and truly luxurious. We were delighted with everything—the atmosphere, the room, the bath, and the meals—but above all, the attentive hospitality and thoughtful care from all of the staff made us want to return again. I am left-handed, and at dinner on the first night I moved my chopstick rest myself. Then at breakfast the next morning, my chopstick rest had been set up for a left-handed guest, which truly moved me...! Thank you so much for noticing even such a small detail.

This was my first stay here, and it exceeded my expectations—it was a wonderful Hotel and I was truly satisfied with my stay. First of all… The Room was very clean and comfortable, so I could relax and take my time. Since spending time at the Hotel is one of the pleasures of traveling, I was happy to be able to enjoy such a comfortable Room. Both dinner and breakfast were delicious, with a wide variety of dishes—more than satisfying. I also enjoyed ingredients unique to Hokkaido, making mealtime another highlight of the trip. Above all, what left the strongest impression was the excellent service from the staff. Everyone greeted me with a smile and provided kind, attentive, warm hospitality, which made my stay very pleasant. The Room, the meals, and the staff were all truly wonderful—this is a Hotel that made me sincerely feel glad I chose it. One of my goals for this trip was simply to stay in Niseko, and including the time spent at the Hotel, it became a great memory. If I have another chance to visit Niseko, I would definitely like to stay here again. Thank you for such a lovely time.