ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 57หน้า

I stayed here alone. It’s not new, but the guest room felt well cared for and thoughtfully maintained. There were three breakfast options, and after debating the Japanese set, I chose the egg sandwich breakfast. The Japanese-style egg sandwich with iburigakko was very delicious. Because the Hotel isn’t too large, the front desk and breakfast area never felt crowded or hectic, making it a very calm place to stay. I’d like to use it again when staying in this area.

It was pleasant that everything—from the lobby and hallways to inside the elevator—was covered with tatami mats. Right after check-in, we were welcomed with cold matcha tea, which was a nice touch. We had both breakfast and dinner in a private room across the hallway. The simmered kinki (rockfish) was especially delicious. The staff were also very attentive. It would have been perfect if face towels were provided in the large public bath.

The staff provide courteous and kind service. The bath and in-room amenities are well stocked. As it was midwinter, a warming gel pack had been placed inside the bedding, and we appreciated the thoughtful touch of a cozy, warm futon. The Room air conditioner kept us plenty warm, and a fan heater was also provided as a backup to further heat the room if needed. The meals were excellent in both taste and portion size. We were able to fully enjoy spiny lobster until we were completely satisfied. Overall, it is a wonderful Accommodation with an elegant atmosphere.

The Room was spacious and uncluttered, so it felt like pets wouldn’t be able to get into mischief. It also felt reassuring even with a baby. There was a large trash bin, and being able to throw everything away in one place was more convenient than having multiple small bins. Meals were great as well—BBQ was prepared for each Room, so we only had to grill. The meat was very delicious, and the rice had already been cooked in advance, which showed how thoughtfully everything is arranged. There is very little direct interaction with staff, but if you need anything and call, they come quickly and help. The in-Room bath was wonderful, and there is also a large public bath where you can enjoy different types of baths. The large public bath was almost private during our stay. Each Room also has a cart, making it easy to get to the large public bath. Driving the cart was a fun bonus. There are many insects outside, but measures are taken so they don’t get into the Room or onto the balcony, and there were none at all in the large public bath. A lot of insects fly around outdoors, but it’s impressive how well they prevent them from coming inside. Insect repellent is also provided, which made us feel fairly at ease. It’s an Accommodation I’d like to visit again—next time for a Multiple Night Stay.

Conveniently located near Saito-Miyakonojo Station and Hiroguchi Bus Stop, making it easy to find. The building is new, and the rooms and facilities are very clean. The "Tabibito no Yu" on the first floor is a natural Onsen, very clean with a large bath where you can relax and unwind. Breakfast offers both Japanese and Western options with a good variety and delicious taste. Within a 5-minute walk, there are many izakayas (Japanese pubs) and yakiniku restaurants, so there's no need to worry about dinner. I visited an izakaya where I enjoyed Miyazaki beef, pork, and chicken at an incredible value not seen in Tokyo. If I have another chance to visit Miyakonojo, I would love to stay here again!

We traveled around Kumamoto by rental car with my spouse and our two sons, and stayed at Soan in two Rooms. Overall, we were very satisfied with our stay. The staff were kind and attentive, which made us feel truly welcome. The Onsen water quality was excellent, and we felt deeply relaxed after bathing. The Rooms were clean and comfortable, making this Accommodation a great choice for a family trip. I highly recommend it, and would love to stay again if we have the chance.

I’ve been using this place for nearly 10 years, and no matter when I visit, the staff are always pleasant and welcoming. While service often declines over time, it’s rare to find a Facility that maintains such high quality without letting standards slip. I truly respect the daily efforts of the staff.

I stayed in February, and as soon as I got home I made a Reservation for June. Last time was Nadeshiko, and this time it was Tsutsuji. The Tsutsuji Room is a maisonette, with a spacious cypress bath on the first floor. The bath was wonderfully relaxing. I had been looking forward to the meals because they were even better than expected last time. Once again, everything was delicious and very satisfying. This is an Accommodation that makes you want to try every Room, and enjoy the cuisine again in different seasons.

The service was outstanding, and I’m truly glad we chose this Hotel. All the food and drinks were delicious. On the front desk floor, there were complimentary coffee and cold barley tea, and in the lounge area they even provided ice bars and Yakult for the next morning—everything was thoughtfully prepared. Of course, we also enjoyed the late-night soba. We had no complaints at all and had a wonderful stay.

Because of the slope, this Ryokan was a bit far from the seven Onsen, and walking around inside in geta sandals was difficult. However, the two private baths were excellent, and I used them many times. The Room was clean and made for an enjoyable stay, and the meals were delicious. The young staff member in charge was kind and courteous, so I felt very comfortable throughout my stay.

With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

After a round of golf, I drove about 100 km on the expressway with my group and arrived at the Ryokan. Contrary to the first impression from the exterior, I was surprised by the charming atmosphere the moment I stepped inside. The Room was clean and well maintained, and the Onsen had excellent water quality that left me feeling refreshed. Dinner offered an appropriate number of dishes with well-balanced seasoning, and I was amazed by the boat platter of sashimi. Breakfast was also very delicious, and we left the Ryokan with a great impression—everyone in my group was pleased.

At IKYU, it was categorized as casual, but we enjoyed a luxurious Onsen experience that felt like staying at a private villa. The Room had a spacious washroom, and the toilet being separate was also convenient. The heater in the Room was turned on in advance, so we stayed warm without needing to use the air conditioner. Various thoughtful touches were noticeable throughout, and I heard that adjustments are made regularly. It had such a pleasant atmosphere that made us wish to stay longer. Here are some points of concern: It would be helpful if spare foot mats were provided for the private bath so they can be replaced after use. The abundance of wash towels was very convenient. A single fresh flower in the Room would add charm since there were flowers in the dining area. During meal service, providing more details about local ingredients or cooking methods would be appreciated by travelers—it may require extra effort from staff but makes for enjoyable conversations while savoring meals. Having a menu list would also enhance the dining experience further.

It was very comfortable. The Room was spacious and relaxing. I’m not usually a fan of unit bathrooms, but this one was roomy and comfortable. I would like to stay at this Accommodation again when I visit Kyoto.

The staff were very kind and helpful, which was great. The Facility feels a bit old, but it is kept very clean and well maintained, so I had a comfortable stay. If I have the opportunity again, I would definitely like to stay here.

This was my first time staying here. Because it is near an intersection, it was difficult to enter the Hotel parking lot. The facilities were comfortable. I thought the shaved ice ticket included in the Plan would be just a small sample, but it exceeded my expectations and was a great value.

The staff were very kind, and we had a very comfortable stay. When we made the Reservation, only smoking Rooms were available even though we don’t smoke, so we thought it would be fine for one night since deodorizer was provided. In the end, we didn’t notice any cigarette smell at all and stayed comfortably. We also signed up for the morning buffet at check-in, and despite the low price it had a great variety of options and was delicious—we were very satisfied. Thank you!

We stayed as a family of four! From check-in to check-out, the staff’s hospitality made our stay very comfortable. Thank you! Breakfast offered so many dishes that it was hard to decide where to start, and everything was delicious. Thank you for the wonderful meal! We’ll definitely be back!

The location is excellent—close to the station, with restaurants and convenience stores nearby. However, if it’s your first time, the parking area may be a bit hard to find. Guests who are very particular may feel dissatisfied. The staff were kind and helpful, which was great. I would like to stay here again.

We stayed for two nights, and it was the perfect getaway. The detached guesthouse at the end of a lovely walking path was very comfortable and spacious, and we truly felt at ease. The Onsen had a wonderfully gentle feel, and we enjoyed it many times. The staff were also incredibly warm and welcoming. The meals were outstanding—beautifully balanced flavors, and every dish was deeply satisfying. It was a truly enjoyable stay, and we would love to return someday. Thank you very much.