전국 × 고객 서비스 평가가 높은 호텔·료칸 - 57페이지

We thoroughly enjoyed relaxing in the in-room Onsen; it was very soothing. The meals were delicious, and we were very satisfied. All of the staff were pleasant and helpful. The only disappointment was that there was no light near the bed and no bedside table to place glasses or a smartphone. The road to the Accommodation was narrower than expected, which was a bit scary.

Thank you for upgrading our Room, which made our stay very comfortable. After working up a sweat at the gym, we took a shower and headed to the lounge. The champagne we enjoyed while feeling the evening breeze became a wonderful travel memory. The freshly cooked rice at breakfast was also delicious, and the hospitality of all the staff was impeccable. This is an outstanding Hotel that I would consider number one among all the Hotels I have stayed at so far. When visiting Osaka, I would definitely like to stay here again.

We had a very comfortable stay. The Room we stayed in was the Comfort Extra Twin. Within its compact size, it features a bathroom with a washing area, a separate toilet, and a washbasin. Shoes are not allowed on the floor inside the Room. It was perfect for those who don’t need a large, luxurious Room and want to keep costs down, but still want to relax in the bath and use the toilet without feeling self-conscious. One small note: since there is only a curtain separating the beds from the washbasin area (i.e., the changing space), some guests may find it bothersome. For us, as a family traveling with small children, it didn’t bother us at all. Other nice perks included borrowing manga to read, an on-site coin laundry, welcome drinks, and good value benefits.

Last time we stayed in the B&B, but this time we used the cottage. The Room had a very calming atmosphere, and we were able to relax and take it easy while enjoying the drinks in the refrigerator. It was a shame that the bath had been changed so it can no longer be fully opened as a semi-open-air bath, but it was still very soothing. We had our meals in a separate building, and everything was delicious and satisfying. However, since we don’t drink alcohol, we would have appreciated some non-alcoholic options at a lower price point. Also, it would be helpful to have an instruction sheet showing where the light switches are located.

I chose this property based on a Review saying it was convenient for visiting the public baths. At the end of August, after the summer holidays when things were a bit quieter, they upgraded us from a standard Room to a Room with an open-air bath. I used the open-air bath twice, morning and night. It was quiet, and the breeze felt wonderful. The food was very delicious, but the main dish—seared Tajima beef—was a little tough and I couldn’t bite through it in one go, which was slightly disappointing. When I said I was full and couldn’t finish dessert, a staff member wrapped it and put it in the refrigerator for me. I enjoyed it later after my bath before bed. They also kindly explained things like tips for visiting the public baths and even sprayed deodorizer since in-room dining can leave lingering smells—everyone was very pleasant and attentive. The entire building is covered with tatami mats (even inside the elevator), and walking around barefoot felt great. The bath is small, but it was very clean, and there is also an open-air bath, so we enjoyed it 충분に. I would like to stay again if I have the chance. Thank you to all the staff we met for such a comfortable time.

I visited on the 17th and 18th of last week for a refresh vacation. When I arrived, there were so many people along the Narai-juku street that it was difficult to make my way in. The garden outside my Room was spacious and could be enjoyed from the floor-to-ceiling window, creating a calm atmosphere where time seemed to slow down. I was able to spend some quiet, relaxing moments. Both the food and drinks were absolutely delicious! I was also very satisfied with the dinner pairing—the selections matched perfectly. Personally, one dish featuring locally grown vegetables and the gin and tonic served as part of the pairing were especially memorable! The staff at BYAKU Narai were easy to talk to, and I really enjoyed our conversations—it became a wonderful memory. This time I missed out on trying the whisky, so next time I’d like to make sure I don’t forget. I also forgot to buy a bottle for home (haha).

I stay here every year when I’m in town for work. The food is delicious, and the staff are always welcoming, so I keep coming back every time. I look forward to staying again next time. (I’ll be sure to visit even when it’s not for work!)

Due to various circumstances, I hadn’t been able to visit for quite some time, so this was my first stay in about two years—but it was still an Accommodation that left me completely satisfied, just as always. From the Shuttle Service onward, everyone was kind and helpful, and after arriving the stay was truly comfortable—warm and homey—and I was able to relax at a leisurely pace and unwind from everyday stress. At check-in I was told, “Our sommelier is on duty today.” I love wine and always look forward to dinner here, and this time the sommelier came to my table and kindly explained many things in detail to someone like me who’s simply a wine lover without much knowledge. Just listening and imagining those explanations while drinking made it an incredibly enjoyable time. Of course, every dish was delicious as well. Thank you for your thoughtful care even though I was traveling solo. I felt lucky that my stay happened to coincide with a day when the sommelier was working. This Accommodation always makes me feel a little sad when it’s time to leave—and from that very moment it makes me think, “I’ll work hard so I can come back again.” I will definitely stay again. Thank you so much for everything!!

The front desk staff and the restaurant staff at breakfast were all friendly and welcoming, and we had a very pleasant stay. The Room was compact but spotless, and my family was delighted that the artificial Onsen left their skin feeling smooth. We also appreciated the thoughtful services such as coffee, ice pops after bathing, and body wipes to help with the heat. We would love to stay again if we have the opportunity.

The guest rooms, the Hotel facilities, and the dining—everything is wonderfully artistic. Before dinner, I joined an in-house art tour, which was fantastic; I really enjoyed learning about the Hotel’s history, the renovation process, and behind-the-scenes stories leading up to its opening. Dinner was outstanding—each dish by Chef Katayama was delicate, beautiful, and absolutely delicious. I also enjoyed the lounge both before and after dinner, with great drinks and snacks; the beef jerky was exceptional, and I thoroughly enjoyed the wine and beer as well. Breakfast was a delicious Japanese meal made with ingredients from Gunma. This is a Hotel I would definitely love to visit again if I have the chance.

I’m satisfied with the great location and the new, clean Room. The parking lot is also conveniently accessible from Hirose-dori. It’s a bit disappointing that there is no large public bath, but the in-room bathroom is separate from the toilet and has a rain shower, making it very comfortable.

The front desk staff were very kind and responded to our questions politely. We stayed in a twin room. It was very spacious, clean, and easy to use. In particular, there was a large, tall table that you don’t often see in other hotels, which was very convenient. There was also a microwave in front of the elevator, which we found useful. The room refrigerator included complimentary bottled water, which was appreciated. The price was affordable and we were very satisfied with our stay. Thank you very much.

I travel to Ise-Shima at least once a year. Each time, I look for an Accommodation with a private open-air Onsen bath in the Room. This stay at Haifu was truly wonderful—one of the best I’ve experienced. This time, we stayed in a special suite. First of all, taking a boat to reach the Accommodation really heightened the sense of being on a trip, and I couldn’t stop feeling excited. The Accommodation was beautiful and kept very clean, and the staff were excellent. The Room had an open-air bath with an ocean view. There is also frosted sliding glass that can be used as a privacy screen from outside. Soaking in the Onsen while watching the full moon and stars and listening to the sound of the sea was incredible. We were also able to enjoy our meals slowly in a private dining room. Both the taste and presentation were top-class. Haifu is an Accommodation you’ll definitely want to return to. I hope to stay again soon, and I look forward to visiting again then.

Just as the title says—an excellent impression.

It was the weekend right before the Obon holidays, so every Accommodation was expensive and I was looking for somewhere affordable. Since it was cheap, I didn’t have high expectations, but it was clean, the shampoo and other amenities were POLA, the room size was just right for a solo stay, and I was satisfied with the breakfast curry and bread. I was able to park at a nearby parking lot for only 600 yen. This is a Hotel I’d like to stay at again when I visit Kitakyushu. Thank you very much.

My wife and I stayed for one night. The room was thoroughly cleaned, and we had a very comfortable stay. Everyone, starting with the front desk staff, greeted us warmly, and it left a strong impression that they even saw us off as we were leaving. We will definitely stay again when we visit Dogo.

We needed a last-minute stay for three (parent and child), so we chose this Hotel because it had availability. I didn’t expect much—just somewhere to sleep—but the Room was simple yet very clean, and our 6-year-old son was thrilled with the big bed! The breakfast buffet was also surprisingly delicious. It felt like great value for the price. This is a Hotel we’d love to use again—Done!

I stayed here for a concert at Sun Arena!! Even though it was before check-in time, they kindly let me leave my luggage, which I really appreciated! The Facility was well maintained, and the Room was clean. Above all, the hostess (?) was very kind and considerate, and although it was a short stay, it made my trip very comfortable!! Thank you. It’s close to the station, so it’s also convenient for sightseeing!!

On this occasion, in Yufuin, we are pleased to introduce a wonderful Accommodation where you can gracefully relax and rejuvenate both body and mind.

Because the property is operated by a small team, there were a few minor things I noticed, but the meals were delicious and served in just the right portions, and I was able to enjoy the bath to my satisfaction with a Reservation. I’d love to come back in autumn to see the fall foliage.