ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 54หน้า

The staff were courteous and guided us smoothly upon entering the lobby. The Room was a comfortable size, and it was kept very clean. The location is just off Kumamoto’s shopping arcade, so it’s easy to explore the area even at night. It’s also within walking distance of Kumamoto Castle and tram stops, making it very convenient for sightseeing. Breakfast offered a wide variety of dishes, including several local Kumamoto specialties. We stayed for a Multiple Night Stay (2 nights), and we appreciated that the menu changed. One point to note is parking. The affiliated parking lot is a bit far from the Hotel and comes with an additional fee. If the parking lot across the street could be used instead, it would be more convenient for guests traveling by car. Overall, this is a Hotel you can choose with confidence for sightseeing or business in Kumamoto.

We stayed as a couple in our early senior years. We thoroughly enjoyed both dinner and breakfast. At dinner, the eel (especially the skin), the ayu wrapped and baked in brick pastry, and the low-temperature cooked fillet were particularly memorable. At breakfast, the galette was especially delicious. The portions were just right, and even my wife—who usually cannot finish everything—managed to eat all the way through to the final warabi mochi this time. Our Room was a semi-suite with plenty of space, and we spent a very comfortable stay. My wife especially loved the refined beauty of the bath walls and the tatami flooring in the toilet area. However, we did notice some noise from the air conditioning (it seemed to be central heating rather than an in-room unit) during the night. A river with quite a strong flow ran beneath the window of one of your smoking rooms. Next time, we would love to stay in a riverside Room. The day after our stay, we headed to Senjojiki Cirque, and it was very helpful that you allowed us to leave our car parked in your Accommodation’s parking lot. Thank you very much.

My first visit to Kamikochi became a wonderful memory! The staff were very kind and attentive, and I had a comfortable stay. The Room was well cleaned, making it pleasant to spend time in. The Room was also easy to use, with a view of the Azusa River from the room.

Planned this trip at short notice. As always, the large bath and the simple Room with all the essentials provide a reassuring sense of comfort.

This is my regular Accommodation when I return home. I’m always satisfied with the warm hospitality from the staff. The Room is thoroughly cleaned, and the breakfast staff always greet guests with a bright, energetic voice. When they have time, they even take care of weeding and cleaning around the property—I truly appreciate their dedication. This Hotel offers heartfelt hospitality and clearly understands how to welcome guests while maintaining a comfortable sense of distance.

This was my second stay. The location was very convenient, within walking distance of a major station. Check-in was courteous and smooth, and this time a new staff member and a senior staff member escorted me to my Room as part of their training. Both were very polite and provided pleasant service. Above all, I was impressed by how clean the Room and bathroom areas were. The bath, toilet, and sink were spotless—it's rare to find a Hotel kept this clean. At check-out, I also received deodorant wipes, which was a big help because it was extremely hot that day. I really appreciated the thoughtful gesture. The only minor issue was that the Wi-Fi signal was a bit weak and not very stable. Overall, I had a very comfortable stay. I would like to stay here again!

First of all, the location is excellent—Goryokaku Tower, Lucky Pierrot, ramen shops, and convenience stores are right in front of you! The Room was very clean with no odors, and I had a very comfortable stay. The staff were friendly with great smiles and kindly showed me where to park! I had the best night in Hakodate!! I’d love to stay again if I have the chance. Thank you!

The staff were very kind and helpful, which made our stay wonderful. With this Plan, we were able to use the private bath free of charge. Since there are only a few guest rooms, we enjoyed a calm, relaxing atmosphere where we could clearly hear the sound of the clear stream. We would love to visit again if we have the chance.

As a truly remote hot spring, the drive to get there was challenging, but it was a wonderful inn well worth the effort. Surrounded by rich nature, even the wait for the cable car was enjoyable as we took in the gorge views and watched small birds. We also used the private bath first thing in the morning and were able to fully enjoy the hot spring while wrapped in peaceful nature—it was truly an unforgettable moment. The staff were wonderfully international, and rather than striving for perfection, each person’s sincere, heartfelt work came through, which made us feel very warm and welcome. At dinner, they kindly moved us to a window-side table so we could savor delicious dishes along with the beautiful scenery. My European husband was also very satisfied. Next time, we would love to return during the autumn foliage or snowy season. Thank you for a lovely stay.

This was our first stay at the REI Hotel. The location was very convenient, and since we didn’t spend much time at the Hotel, we appreciated being able to focus on sleep—the bed was spacious and the Room was comfortable. After the live show, we were completely exhausted, so we’re glad we chose this place to rest.

I arrived after work, so unfortunately I was on a no-dinner plan. But there was an okonomiyaki restaurant just a 1–2 minute walk away, so it worked out! At check-in, there were quite a lot of people in the lobby, but the baths weren’t crowded at night or in the morning, and I was able to relax and enjoy the hot spring. The exterior and lobby feel like a traditional hot spring inn, while the rooms are more like a business hotel. Breakfast was served in a very large room, with tables prepared by group and spaced apart from neighboring seats, so even solo travelers could eat comfortably. Rice, miso soup, and drinks were buffet-style. The menu was made up of standard breakfast items, but I was satisfied. The only disappointing thing was that there were two rice cookers side by side and both showed “1 hour.” I would have liked freshly cooked rice—ideally they could have been offered at staggered times. Still, I felt everything necessary from a guest’s perspective had been prepared at a minimum level, which was impressive. All of the staff were pleasant as well! When I stayed here over 30 years ago it felt like an old hot spring inn, but it has become very clean and updated. Thank you for taking care of me.

This villa resort was a place I had always wanted to stay at, and this summer my wish finally came true.\nAs soon as we parked, the staff greeted us by name before we even introduced ourselves.\nWe completed check-in while enjoying a welcome drink and fruit, then headed to our Room.\nSeeing the view in person—one I had only seen in photos—was truly moving.\nBoth the BBQ dinner and breakfast were excellent.\nSince this trip also celebrated my partner’s new job, I emailed to request a surprise dessert plate, and I’m very grateful for their thoughtful assistance.\nI’m so glad we stayed here—it became a once-in-a-lifetime memory.\nI hope to return again someday if I have the chance.

We were a bit anxious as it was right after the Kumamoto earthquakes, but our whole family was able to fully enjoy Aso (Kumamoto). At dinner, the irori hearth-cooked meal was wonderful—the fried tofu and konnyaku were delicious, and the Akaushi beef, Akadori chicken, and horse sashimi were all excellent. Even our son, who usually doesn’t like grilled meat, really enjoyed it. We were also surprised by how many dishes there were at breakfast. Each item was carefully explained to us, and everything was delicious. The rice was especially good—we had seconds again and again. The bath was spacious and very relaxing, and we were happy to be able to try a Goemon bath. As a coffee lover, I was also delighted to grind beans in the Room and enjoy freshly brewed coffee. After we got home, our daughter said she promised Grandma we would go again, and as a family we talked about how much we’d like to return. Thank you very much for your heartfelt hospitality.

I always stay here when I’m on business in Onomichi or Fukuyama. With courteous service, clean rooms, and a pleasant surrounding environment, I can stay with peace of mind. I have another business trip next month and wanted to book again, but unfortunately you were fully booked, so for the first time in a while I’ll be staying at another nearby hotel. It’s disappointing, but also a little exciting. I definitely hope to stay with you again in January. Thank you for providing such a comfortable environment.

A quiet Hotel with a calm atmosphere The friendly staff welcomed us with warm smiles The parking lot was spacious and located behind the Hotel The Room was clean and comfortable There are two laundry machines available There is a microwave in front of the Room, which was very convenient for breakfast

Facing the Kanmon Straits, it was soothing to watch the ships passing through all the time. The meals were carefully selected and delicious. It was also great to be able to see the straits from the bath; however, the bath was quite crowded with many local residents, which surprised me a little. As a request, I think it would be relaxing if you could use some aroma fragrance or incense in the corridor where the Room is located.

I have stayed here before and returned again after a while. This time, I was delighted to find that a new private sauna had been added. It was great to be able to use it freely at my preferred time without worrying about others, and I enjoyed it many times during my stay. The sofa had also been replaced, and as a repeat guest, I was happy to see not only new facilities being added but also careful maintenance and gradual improvements being made. The room was clean, the facilities and amenities were well stocked, and I had another comfortable stay. My dog also relaxed and enjoyed the dog run, so both owner and pet were very satisfied. I would definitely like to stay again.

I stayed here for one night on a trip to Kyoto. I often stay in Kyoto and Nara, and this place has the unique comfort of a compact hotel. It feels very cozy, the Facilities are well equipped, and overall satisfaction is high. Although the hours are limited, it’s wonderful that there are complimentary drinks. Having local Kyoto sake is a service that makes travelers very happy. I was delighted to find the same sake I had at Kyoto Station on my way back. It might be nice if it were available for purchase as well. The front desk staff were kind—I enjoyed talking about sake with them—and they replenished breakfast at just the right times, so I had a very comfortable stay. Kyoto summers are hot, so I’d like to visit again after peak season. Thank you very much.

I wanted to support a locally run, family-owned Accommodation, so I chose Irifune this time. The moment I stepped inside from the entrance, I was thrilled! After leaving the large public bath in the morning, I relaxed in the lobby with a cup of coffee. Spending unhurried time in the lobby while enjoying the traditional old house atmosphere was wonderful. The Room, the private bath in the Room, and the meals—everything was outstanding! I also purchased a pair of geta sandals. From now on, every time I wear them, I’ll remember Irifune and enjoy that lingering feeling in my everyday life. If I use them as indoor slippers, I’ll have more chances to wear them, so I plan to use them indoors. To all the staff: when I come back to Kumamoto, Irifune will be my only choice for a Reservation! Thank you for taking such great care of me! Thank you very much!

It was a very clean Hotel, and I had a comfortable stay. In addition to the welcome drink, I was grateful to receive one free drink per night from the vending machine. Although my plan was No Meals Included, I would like to stay with breakfast included next time if I have the chance.